FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,338

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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North Carolina
1 review
0 helpful votes
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Dead plants
August 24, 2021

My avocado tree had lots of leaves, within a week they were gone. They told me it was still alive, but it is still just a stick.

Date of experience: August 23, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! Shipping stress can cause plants to drop leaves but almost always make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason it begins to decline and we'll ship a new one!

Texas
1 review
0 helpful votes
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Customer Service
August 23, 2021

Outstanding service. Nice, professional and quick. Would recommend to everyone.

Date of experience: August 23, 2021
North Carolina
2 reviews
0 helpful votes
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Love my Fig trees.
August 23, 2021

Every time I have ever ordered from FastGrowingTrees.com they send beautiful plants that are healthy and ready to plant on a fast response.

Date of experience: August 23, 2021
California
1 review
0 helpful votes
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Received Distressed Trees
August 23, 2021

Both trees were very dried and lost its foliage. Called to inform the state of trees. I was told since it was shipped from NC to CA, it took a week to arrive, hence the conditions of both trees. So far I think one tree survived but the other is dry (branches are black/Grey. Not sure if this one is going to survive.

Date of experience: August 23, 2021
Michigan
1 review
0 helpful votes
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More than half of my purchases never survived past one week from receipt. The other have are either barely still alive (palm tree seems to be doing well so far, mock orange blossom never had a bud since I received 2 months ago, Yoshino cherry blossom died, replaced under warranty at a high cost with a cherry tree which also died within a week, dwarf gardenia shrub has not produced any buds/flowers yet, 5 lilly plants still have not produced any buds, cedar dying, etc.). I water per instructions, put "vitamins" per instructions and have chosen planting areas per recommendations. On the other hand, 90% of plants bought from local nurseries (gardenia, jasmin, roses, etc) are blooming while planted in similar areas/conditions as my Fast Growing Tree purchases. Very disappointed.

Date of experience: August 22, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear this! If your plants arrive in poor condition, please let us know right away and we'll be happy to cover them 100% under our 5 day guarantee!

California
1 review
0 helpful votes
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First time ordering
August 22, 2021

I have never ordered a live plant for delivery. The plant arrived in great shape and so far seems to be thriving! I am so hopeful that I get fresh berries this year from this healthy established plant!

Date of experience: August 22, 2021
Illinois
1 review
0 helpful votes
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So far so good!
August 22, 2021

The trees shipped and arrived in just a few days. They were all green and straight, nice looking trees. They've been in the ground now for about 2 weeks and still look good. There is a little yellowing on a few of them but it seems that is fairly normal when transplanting…. Time will tell.

Date of experience: August 22, 2021
Texas
2 reviews
0 helpful votes
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Great Tree
August 22, 2021

The tree arrived quickly and in good shape. It has been planted and thriving this far!

Date of experience: August 22, 2021
Washington
2 reviews
0 helpful votes
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My trees were perfect!
August 22, 2021

Thank you so much, they arrived fast, big, and healthy! :)

Date of experience: August 22, 2021
Massachusetts
1 review
0 helpful votes
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Excellent!
August 22, 2021

My trees were delivered quickly and were well packaged. The trees were healthy and a good size. I will purchase with them again!

Date of experience: August 22, 2021
Pennsylvania
1 review
0 helpful votes
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Great Customer Service
August 22, 2021

Received a tree that was damaged, called them and they sent another great replacement,
Very pleased, will definitely order again

Date of experience: August 22, 2021
Colorado
1 review
0 helpful votes
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My bad plants
August 24, 2021

Bad plants when delivered and don't live long. Bad bad plants

Date of experience: August 22, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants have been arriving! We have sent a private message to get some photos so we can take a look and help out!

New York
1 review
0 helpful votes
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Very easy to work with
August 22, 2021

Ordered 2 weeping willows which were hard to find in NY. I asked for delayed shipment as the trees were a gift. The trees showed up exactly when they were expected and looked to be in good shape.

Date of experience: August 22, 2021
New Jersey
1 review
0 helpful votes
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Beautiful trees
August 22, 2021

Beautiful trees. I was surprised at how fresh and healthy the trees appeared when they arrive. I have previously purchased from mother$#*!ers online and by far fast growing trees product appears superior

Date of experience: August 22, 2021
North Carolina
1 review
0 helpful votes
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Like the product…
August 22, 2021

But the box arrived damaged (cut) and the trees showed some damage as well. Took pictures and uploaded as instructed but I never received a response. Both the lemon and the lime tree are doing well. I just would have liked an acknowledgment in some form.

Date of experience: August 22, 2021
Pennsylvania
1 review
0 helpful votes
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Good quality, fast shipping.
August 22, 2021

The plants I ordered arrived in excellent condition. The shipping was quick and the plants were well packed.

Date of experience: August 22, 2021
Pennsylvania
1 review
0 helpful votes
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Great Trees
August 22, 2021

I just love the trees and shrubs. They are very hearty and just what I expected. Cannot say the same for UPS. The morons delivered one box and leaned it upright against my garage door. Two of my four blueberry bushes were crushed and broken. I filed a complaint but it seems to be going nowhere. UPS is a disaster.

Date of experience: August 22, 2021
Kansas
1 review
0 helpful votes
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Autumn blaze maples
August 22, 2021

Very satisfied with the service and product. Fast shipping

Date of experience: August 22, 2021
New York
1 review
0 helpful votes
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First experience
August 22, 2021

Delivery was fast and for the most part things came packaged well. They pack multiple plants together so some get a but smushed. Ultimately all were nice plants but a couple of the plants are struggling after only a week - ten days. In particular I got 5 green giants. 1 is almost completely brown after 5 days with directions followed exactly.

Date of experience: August 22, 2021
Illinois
1 review
0 helpful votes
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I've reached out to FastGrowing Trees to report an issue with two of the trees delivered and they are ignoring my emails. Will my claim be honored?

Date of experience: August 22, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we haven't received your emails! We're reaching out privately to help!