On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered 2 trees, a peach and an Apricot. I followed the care and planting instructions closebut The Apricot tree did not survive. The peach tree is doing great and has put on a foot ot two in the 5 short months it has been in the ground. Customer service was great to work with and credited me right away for the dead Apricot. I just ordered a new tree and look forward to future purchases.
Plants received were in good condition and looked healthy. Fast service, good website.
I've gotten most of my trees from FGT and I absolutely love them! Very well packaged and arrive beautiful and thriving every time.
Everything we have previously ordered has arrived exactly as described! Won't buy from anyone else.
Purchased 6 Thuja trees and 12 shrubs. They arrived in great condition and look beautiful on our property!
Everything I've purchased has been excellent quality and arrived very quickly.
Delivery was timely and the rose bushes in very good shape.
Fine and the trees survived despite me not having a green thumb.
Always greats my yard is filled with your trees your bushes, your flowers all of our beautiful stuff is Is ordered from you guys!
I tree has been great but the other part of it died. We have worked with it so it is better.
I had a very hard time with my Ficus. Fast growing Trees honored their policy after we worked diligently together trying to help my ficus thrive in my home. I've never had a problem with plants. I think I might have gotten bad soil or something out of our control because the ficus was absolutely full, green and amazing when it arrived. Thank you to the specialist at FGT
When I ordered the Chicago Hardy Fig Tree for my friend's birthday both of us had a happy surprise! The tree was already bearing fruits which we have enjoyed throughout the summer. So delicious!
Everything is packed so well and of a high quality. I only buy my trees here now.
I planted 8 of the Green Giant Thujas around my backyard. This was back in June and they're growing pretty quickly. They've already grown anywhere from 1 - 2 ft. Very happy with the purchase and quality of my trees. As I'm filling this out, I'm purchasing an Autumn Blaze for my front yard - review to come soon!
Both of my plum trees are happy and Healthy. My other quince tree is not so it is still alive but only produces a few fruit and they are normally get brown and fall down. The tree is about 4 Years old and not growing at all maybe gained 6"
I was so impressed with how nice our tree was when I opened the box.
Ordered several plants 5 years ago - all doing well still 5 years later
It's been a while but I knew I would be repeat customer
We have purchased Nelly hollys that were packaged beautifully and transplanted well 4 years ago They are now at least 6 feet tall and healthy! Love FGT
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.