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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Great information on the website. Good delivery with quality products.
Bought a Chicago Hardy 1 1/2 years ago and it is bearing fruit this year
FGT has been great in overall assistance caring for my tree. I will be back and make use of the Fall season specials.
I ordered late season 2 American hazelnut and an Italian plum. All 3 trees were shipped quickly and arrived in great condition and are very healthy. I love ordering trees at the end of the season when the trees are on sale and you can get great deals on large sizes that are super healthy.
Shipping has been quick with past orders and everything arrived looking healthy! I did have one instance where I received the wrong plant, a quick email and within a couple days I had a replacement on the way, and I got to keep the plant that was sent by accident. Thanks for great customer service!
All the trees and perennials I have ordered are doing very well.
It's probably me but I have had moderate success with plants purchased. They arrive ok but have ordered duplicates through the years.
I have ordered a variety of trees and shrubs several times. I have never been disappointed.
The Asian pear we bought is surviving but not really thriving. We've had it for about 6-8 months and it is pretty stagnant.
Sent in the claim as requested with photos. After a little discussion my replacement was approved.
Plant a little starved fir light and water once received.
Just ordered a second time after having great service, delivery, and product
I bought a 4x5 ft Rose of Sharon Tree. The tree was healthy but in 4 yeras it did not [roduce a single floweres even though it has hundreds of buds. I dealt for almost 4 yeras with plant experts at Fast Growing Trees, after a lot of justification i finally got the tree replaced but I lost 4 years and had to pay for planting and digging up the tree. I lot my faith in Fast Growing. Had they heard me and replaced it easily in the first year it would have been easier.
My Pin Oak arrived very healthy and this variety is slower growing than some of the rest so I am waiting patiently and looking forward to it maturing over the years.
I have purchased over 70 Full Speed of Hedge and LOVE them! They arrived healthy and are growing very well.
The tree looks lovely and growing well!
Very pleased
I was ordering multiple varieties of trees and plants from this company for the last 4 years. All my orders arrived in an excellent condition, healthy, and took off well. Looking forward to seeing new arrivals!
I use to like dealing with FGT but this year I have had to fuel two BBB complaints just to get FGT to reply to me! It shouldn't have to be that way.
Online chat with Ashley really helped me understand what I needed so I could complete my purchase. Having such support made the difference. Can't wait to get my tree!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.