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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Purchased multiple plants from Fast Growing Trees. Most have done well with a few failures that FGT readily takes care of.
Everything I've ordered has been healthy and received well. Customer service is very responsive.
Had a 1 year warranty and so they did replace the plants. Several still struggled thereafter. Though the fruit trees did better than the Thuja green giants.
Healthy and well packaged trees. Only issue was a long turn around time
Prompt delivery and swift customer service response on a warranty request.
It was a great experience! They packaged everything very well and the plant was delivered healthily
I have so many plants from here from the last few years over 20 and they are all thriving and doing well
Would get a 5 start if it wasn't for using FedEx. FedEx doesn't take care of the boxes or listen to delivery instructions. Luckily fast growing trees has great customer service and is willing to replace trees that come destroyed by FedEx handling.
Fast easy and good discount for more money spent.
My trees arrived damaged and pretty much dead. I was very disappointed.
Most of my plants and trees did really well, but I had 4 trees die. My 1 year warranty wasn't accepted because I was in zone 4 and the trees were technically zone 5.
I have had nothing but good experiences. My trees look great, but one didn't make it. They replaced right away! No fuss.
Much better product and more reasonably priced than a certain competitor.
Very good customer service. My peach trees arrived on time and in beautiful condition. I wish planting instructing were in the shipment.
Most of my trees have been just great. I purchased Little Zebra Miscanthus Maiden Grass and it was a total dud, otherwise fast service and plants and trees arrive in great condition.
Very fast delivery and tree arrived in perfect condition. We hope this crazy hot and dry conditions will allow it to thrive!
Plants came packaged well, arrived quickly. Plants were full and a good size.
Site was easy to use and found what I was looking for quickly.
I have bought form them in the past and I have to say I keep coming back for my tree needs. This is a great company with great customer serivce!
Excellent condition. Plants were beautiful. Did not get damaged in shipping.
Ordered a white spruce and a Norway spruce. Both arrived in tack and healthy
I bought 20 thuja green giant arborvitae 2 years ago. Most of them are thriving. Some are growing a bit slower despite being planted in the same area. One died this year.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.