On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
From my own experience I would say 90% of satisfaction +10% on quick response to issues and i did not even have one problem with refunds. 100% Satisfaction
We've ordered 4 trees and several rose bushes and rose trees they've all arrived and done well. One tree did not make it but they issued a credit with no issue. Very pleased by the service.
Ordered dwarf peach tree. It is doing well. Will be looking forward to getting fruit in a couple of years.
Great shopping experience. Will review progress of fruit tree at a later date.
I placed my first order a week ago and got my tree and shrub today. They were in exceptional condition considering their trip across the country. I planted them immediately, and then realized I needed one more plant to finish the space.
So, back online immediately and ordered the next beauty. I've already received emails from thr seller offering help and advice, and feel like if I ever need customer service, it will be as good as my experience so far. Thank you from this crazy plant lady from WA!
Shopping with Fast Growing Trees was so easy. We'll see how the trees look when they get here. I will report back!
Places order for 19 trees multiple of e diffe t kinds. Shipment split up in to multiple orders hard to track and still not received everything. Two trees were damaged so far but the customer service did reply quickly and have assisted with getting those replaced.
What i have received so far, has arrived in good condition. I'm excited to see how they bloom in the spring.
Everything I have purchased has been great. The only complaint is that sometimes the date that is given for delivery isn't accurate so it makes it difficult to plan
I have 4 trees that died recently and customer service was great! They asked for photos and replaced my trees immediately!
Planted these in wooden tree boxes, both doing well on back deck after one year, no fruit as yet.
One of my 3 trees arrived in poor condition. A new tree--in very good condition--was sent immediately.
Plants arrived in great shape. We simultaneously ordered from another company and those were just twigs with a few roots. Did not survive. Plants from this company are thriving 4 years later!
We purchased 8 Cryptomeria 'Globosa Nana' Shrubs and they are gorgeous and so healthy. I just came back to order six more.
My plum tree arrived after a 4 day delay and looks great! I will plant it tomorrow.
Easy and quick. I used your chat on information about cherry trees, which was helpful. He convinced me to look at plum trees instead for my zone.
GREAT PRODUCT - However, I have ordered twice before and on one screen it showed me the Fall20 discount but that did not carry through to check out and I did not realize it.
Very thankful for the concern and followup concerning there plants. Will be buying again. Incredible that they can send it through the mail.
My first order of 2-Eastern White Pines. They did not transplant well. But service has been supportive and replacement trees are on the way.
My previous purchase was a nut tree and it got eaten alive this summer. I sent notification and got a "sorry" from your company. I made a recommendation that invoices carry links to sites that your company recommends as "good reads" for protecting a tree's life in the first couple of months. (mission critical upon receipt) I still look at that poor tree and shake my head. It was devastated and so was I. I am hoping that I don't have the same experience with my current purchase. You are asking for date... don't remember - date below is estimate.
So far so good. Have always received good quality plants and have had good experience with customer service as well.
Bought several privacy evergreen and a fruit tree. All but one evergreen are still very much alive and well
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members