On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very accommodating and helpful when I had to replace a dead fruit tree
Very professional and kind. Quick to reply and help!
I've always ordered all my fruit trees from Fast Growing Trees and they always arrive healthy & beautiful.
We have ordered many different plants from this company and all arrived in great condition. They are thriving in our Florida garden.
Every plant I have ordered in the past from Fast Growing Trees has been a very pleasant surprise in several ways. First, the plants arrived quickly, second they were packed very well, and third, they have thrived and are doing beautifully. I ordered a River Birch 2 years ago, and it was almost 7' tall when it arrived. It is now almost 20' tall. I have a weeping Redbud from them that is also doing very well.
My 3 gallon and 1 gallon trees were less than impressive. I also ordered the same 3 gallon tree from a different company and my experience was the opposite. My tree was vibrant and lively. My trees from FGT had scorched leaves and was half the height of the tree from the other company.
Shipping problematic. UPS can find my house, but Fedex can't. Drivers usually don't receive the Gate Code: 1562#.
I ordered shrubs and roses a couple years ago, and they arrived as gorgeous plants, very healthy. My climate is very rough on plants, but they survived. Good customer service, friendly and informative.
Some of my trees arrived in a plastic bag with loose dirt. They were the trees I had the most problems with.
Great thus far. Have to see if the plants, grasses, are doing well come spring.
The website has excellent info on all products, the "Chat" help desk is excellent and the site is easy to navigate, so is the checkout page.
Found what i was looking for, found all the information i needed to know about the tree onsite very helpful information, one tree lived the other passed away.
Great customer service and quality products! I visit their site for all my garden plants
Many orders over past 10 years have always been fulfilled with good trees/plants plus good customer service when needed.
Very happy with my purchase I have bought three different trees and love them all
Plants arrived promptly, were well-packaged and healthy.
I had credit for a tree that died but when I went to by a replacement no credit was available.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members