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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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You replaced my avocado tree one time, then it died again 😮💨. Now i got sore credit to try a lemon bush lol. Thanks for giving me a chance.
Healthy plants. However, I have received a couple order of plants two plants specifically that were smaller than I thought they should've been for the price. They were healthy, but I could've gotten the same shrub larger at my nursery.
I have purchased numerous times with fast growing trees, and always receive beautiful plants! The only time I have ever had any damage was due to the shipper never to fast growing trees!
Ordered a 6-7 foot Red Sunset Maple and Fed Ex apparently has difficulty reading the DO NOT BEND and bent and BROKE MY TREE. FGT, immediately shipped another replacement RSM out and it was perfect. Ordering more!
I have ordered many plants and trees from you and while my experience has not been fantastic (many plants/trees did not do well or simply died, your company is the best of the bunch available on the internet
I was disappointed in the arrival condition and tried to revive the tree.
It is wonderful to have you stand behind your guarantee
Plants normally arrive in good health after traveling across the country. If there is a problem they always work to find a solution.
At times the packing has issues. But as they travel to Nevada that does happen. A few plants have issues but most do well.
I've bought more than 20 trees from this site and the quality of trees are 2nd to none. Always healthy and well protected when you receive them.
My experience has been positive. Great sales and variety of plants. The quality of your plants is outstanding. The plants come well packaged, and shipping is quicker than expected.
Customer service is excellent! They are always willing to help and answer questions. The plants arrive in great condition!
I have used FastGrowing Trees for years and they have never disappointed me. The prices are reasonable and I love the sales!
The trees and plants are of great quality! You get fruit in the first year as stated on their website for certain varieties. Their guarantee is always upheld by them and everyone is always willing to help you.
I can't say anything bad about them. I have been using them for over 4 years now and they have never disappointed me at all!
Thank you Fast Growing Trees for great products and keeping your word!
I have ordered one, probably 10 trees and multiple bushes and shrubs. They all arrived packaged very well. And are thriving a year out.
I have made multiple orders and each and every one has arrived quickly and well packaged. Trees are all still going strong, not 1 has died to date.
Have purchased several trees with the money back guarantee. One tree had to be replaced and replacement was prompt. All the trees I've purchased are thriving. The one tree I would not purchase again is the Sky Tower Gingko.
I have ordered several times from this company and every time has been a great experience. On one order, one of my trees arrived with a broken top. I sent pictures and they sent me a new tree to replace it. I have always been verified please with my orders.
I ordered a weeping redbud tree and when it arrived the end of the box and the top of my tree were damaged. I emailed sent pictures and within an hour, I had a response that a new tree was on the way. The second tree arrived and was beautiful. All of my other plants from Fast Growing Trees have been healthy and are thriving!
Tree form hydrangea tree i purchased last year is still there but looks sad compared to other trees my neighbors purchased this year from your website.
Your chat support is invaluable! Very helpful during the ordering process! All your support staff are knowledgeable and helpful!
The shipment details of my order was short two trees. Meaning I would never have received my full order if I did not follow up.
I have had 2 trees delivered; both by FedEx. One box was left completely inverted and the other vertical when all the signs on the box read 'horizontal'. Perhaps the driver can't read...?
I purchased a Blue Spruce who'd did well for ~ 6 months; then it died. After taking a few photos it was replaced; no (other) questions asked. Well done!
I've ordered multiple times as I refine and add to my already existing gardens; after house renovation/addition; replacing old greenery. Excellent descriptions and advice for planting and site selection. So far everything is thriving and I'm very happy.
I ordered a ornamental tree. Then, I remembered that I should have ordered a peach tree so I would qualify for a 30% discount. I called customer service and they were very understanding and added the second item to my original order.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.