FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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Texas
1 review
0 helpful votes
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Waiting for spring.
December 17, 2024

As far as customer service they have been available to answer guestion I might have about recent first time purchase. The plants were not package the best being two in a box where they had not been handled probably the best. Packed in bags where the dirt had pretty much ended up in the bottom out of the actual pots they were place in. No cover on one to hold the dirt in place. I took the time to place in large size planters with good drainage and soil. I won't really know until spring to see how they develop. I believe they will be okay and grow into what I was hoping for. Customer service has been good in responding to my concerns which is a huge plus these days. I think they do the best they can so the customer is satisfied with their purchases.

Date of experience: December 7, 2024
North Carolina
1 review
0 helpful votes
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Best Customer Service ever!
December 16, 2024

Your customer service people are the very best I have experienced in many years.
Elvis... thanks so much for your kindness concerning our loss during hurricane Helena!
Elvis is back! Ha ha!
Many blessings!

Date of experience: November 1, 2024
New York
1 review
0 helpful votes
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Meyers Lemon Tree
December 16, 2024

When I received my tree, it arrived with a few leaves off it. The representative asked for a picture of it which I provided. Explained that I should allow a couple of weeks for it to get acclimated to the surroundings.

Date of experience: November 21, 2024
Michigan
1 review
0 helpful votes
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Lingonberry plant ordered was to be gallon size, but plant was loose in box, and most of dirt on porch, and probably in delivery vehicle. Dirt in box did not even fill 3 inch pot, and gallon container was totally empty - it had no plastic around it, and nothing to hold plant and dirt in. Plant tiny and beaten up - was a very sloppy packing job.

Date of experience: December 6, 2024
Texas
1 review
0 helpful votes
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Fast delivery - nice trees
December 15, 2024

Ordered 8 Leyland Cypress trees - delivered in great shape and after 1 month still looking fresh.

Date of experience: October 22, 2024
Wisconsin
2 reviews
2 helpful votes
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This is an outstanding company!
December 15, 2024

I ordered two plants that both that were carefully packaged, and far exceeded my expectations. I made a terrible mistake, nearly killing one of my plants within a very short time. I want to make it clear that it was completely MY FAULT. Thankfully between the combination of the health of tree when it first arrived and FastGrowingTrees' staff's guidance, I feel like the plant may be okay!

Date of experience: December 5, 2024
Virginia
1 review
0 helpful votes
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My issue was resolved.
December 15, 2024

Person I spoke to resolved my issues.
She sent a replacement. And it was a very good time of year to plant the bush.

Date of experience: December 5, 2024
South Carolina
1 review
0 helpful votes
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Trees came with a good root supply
December 15, 2024

Very happy with our 10 thuja arborvitaes we purchased. Shipping was fast, packaged really well and we planted the the next day.

Date of experience: December 5, 2024
California
1 review
0 helpful votes
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0utdoor container
December 15, 2024

Plant look good,packaging was good,well done,can"t wait to see the fruit how it look like,thank you fast frowing trees.

Date of experience: December 5, 2024
Washington
1 review
0 helpful votes
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Quality lacking
December 14, 2024

Trees were packaged terribly. Slightly damaged in transit due to low quality packaging.

Date of experience: December 4, 2024
Florida
2 reviews
0 helpful votes
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Lavender
December 14, 2024

Received 6 of them, they were quit small but I thought I had ordered the bigger ones… well, they have replaced the sale from last April that got under 3ft of seawater back last October due to Helen. These died without pardon. So the new ones are in and they seem in good health but they are off to a slow start. The jury is still out! The shipping (box and potting) took 8 days from CA to FL, it was very well done, it made planting easy.

Date of experience: December 4, 2024
California
1 review
0 helpful votes
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The size of the tree was not what I expected for the price I paid. Heard good review about this site from my friend so I ordered my trees here instead of going to the local nurseries. Very disappointed when my order arrived. The fig tree, though, is more aligned with what I expected.

Date of experience: December 4, 2024
Pennsylvania
1 review
0 helpful votes
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Red maples
December 14, 2024

Everything was great. Trees were a little smaller than I thought, but in good shape

Date of experience: December 4, 2024
North Carolina
1 review
0 helpful votes
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The 6 trees I ordered arrived in a timely manner and well-wrapped. However, one of the 6 appeared to be dying. Rather than return it, I decided to try to rehab it. I planted it in rich soil, applied a mild fertilizer and mulched it. Unfortunately, it is continuing to fail. My next step is to dig it up, pot it and overwinter it in my home to try to save it. The other 5 I planted are doing well.

Date of experience: October 22, 2024
Utah
2 reviews
0 helpful votes
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I didn't receive the tree I ordered
December 14, 2024

Lots of confusion about the address and then it never arrived

Date of experience: November 1, 2024
California
1 review
0 helpful votes
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Fast Growing Trees
December 14, 2024

Purchased 14 Fruit Trees and Plants, Out of these 4 have died. 3 of them a gif card was provided for warranty. 1 died out of warranty. There is a 5th that is questionable, as it started out looking great was growing and then stopped and outside branches and leaves died off, there are still a few in the center. For the tree that was out of warranty I went and purchased a replacement that is growing quite well.
So at this point I'm 50/50 or 2.5 out of 5. As far as fast growing only 1 tree has really matcfhed the name. And Dragon fruit really flowers but no fruit. Phone customer service is good.

Date of experience: December 4, 2024
Oregon
1 review
0 helpful votes
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Outstanding
December 14, 2024

Very helpful with my questions about my banana tree and looking forward for spring. Thanks and take care

Date of experience: December 4, 2024
Tennessee
1 review
0 helpful votes
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New order
December 14, 2024

It's to early to know with any certainty. We'll let you know.

Date of experience: December 4, 2024
Pennsylvania
1 review
0 helpful votes
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EASY SHOPPING
December 14, 2024

Shopping online with Fast Growing trees was easy. Good information available, lots of ways to search, large variety

Date of experience: October 31, 2024
Texas
1 review
0 helpful votes
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Great Experience
December 14, 2024

Bought several items that did great. One item that didn't make it was promptly credited and I purchased something else.

Date of experience: December 4, 2024