On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Everything I have ordered shipped in excellent condition, well packed. The pricing may appear to be a little premium compared to some alternatives, but shipping is built in (no hidden fees!) and handled very quickly, the plants are healthy and more mature than most, and the service is great.
I love ordering from here because I know I'll get good product and if anything goes wrong customer service makes it right. My one request is to be able to schedule delivery (even within a 2 day window is ok) simply because a lot of plants I buy are for planting at a different location and I'd love to schedule delivery near the time I will be headed over there (otherwise my plants languish on my deck until I'm ready to go).
FGT has always helped with new trees, and replaced them without questions if one or two have died. I love the selections and customer service.
Can't wait for my October Glory Red Maple tree to grow. It's already giving so much color. I can imagine how beautiful it will look as it matures.
We received the tree in a short amount of time, and the packaging was excellent. The tree appeared to be healthy and in good condition. We planted it immediately and are looking forward to seeing how it does next spring. Would definitely recommend Fast Growing Trees.
I've purchased a few different trees from Fast Growing Trees and each time they handled my order fast. The processing and shipping was very quick. And each order arrived in great condition due to their packaging. Each tree was very healthy and in great condition. I even had fruit on one of my Pomegranate trees, growing in the 3rd month after planting. I will never buy trees from anywhere but here ever again.
Good quality product. But overpriced. I could get at Home Depot for exact same price 3 times bigger emerald greens and green giants. Unfortunately ((
My Hollywood juniper was so beautiful and good size, looking super healthy, definitely recommend. However, I feel like my snow-n-summer plant was not worth the money and time. I would not buy plants that I can get from homedepot or lowes again.
They went thought the winter very well and are growing beautifully
Ordered, shipped in timely manner, lovely product received. Planted within 36 hrs to help with any shock plant may of had.
My three arrived a little worn for wear. Within just a couple of days a replacement was sent for no charge. The new one is doing well!
Fig bush was shipped in a box that was too big for the plant. Arrived with broken limbs. This made the plant much smaller than what I purchased.
I attempted to order some trees and was having trouble so I ended up calling in my order. I am so glad I did! Not only did the Rep make some great suggestions, but she was able to find me a better deal! And, as it turns out this call saved me some money. I ended up purchasing 2 apple trees, which I immediately planted when they arrived the end of October. So we'll see how they'll winter here in No. Florida.
I spoke to Angie who guided me every step of the way. Her advice included my growing zone, when to receive the trees, and how to plant the trees. This was with a most pleasant attitude.
My plant arrived damaged and they immediately sent another to replace the original. Very impressed!
Love the trees I bought, great price! One tree, the top ten inches of tree had a broken limb! Hope I can save it, we shall ss?
My trees arrived in great condition and were better than I expected. Fast arrival also. I will always use this company when ordering.
We bought a white oak tree, 6ft. Arrived on time packaged well. Had to look online (YouTube) how to plant a tree! Bought extra soil, to mix with our Georgia red clay. Added the fertilizer, staked itā¦t added a rubber mulch mat⦠trying to water frequently. So far so good. It's not dead yet!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.