FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,476

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,369
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Virginia
1 review
0 helpful votes
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Great customer service!
May 14, 2025

Friendly staff who are quick to resolve shipping issues. Customer satisfaction is a priority with this company. I'm looking forward to seeing my new plants grow and produce beautiful blooms!

Date of experience: May 4, 2025
New Mexico
1 review
0 helpful votes
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Orange tree not growing
May 14, 2025

I purchased an orange tree about two months ago. It was in bad shape when I received. It has been in a pot well taken care of and has no I mean no new growth for two months? How can this be. Not only was it stripped down to only 6 leaves but hacked off on top when I received it. 125 dollars for something that won't grow?

Date of experience: May 4, 2025
Florida
1 review
0 helpful votes
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Amazing to get trees mail order
May 14, 2025

Shipping was a little confusing but it may have been the different carriers
Plants arrived OK and so far everything is green and growing

Date of experience: May 4, 2025
California
1 review
0 helpful votes
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Did not receive order
May 14, 2025

My order should have shipped mid April and I have yet to receive anything other than emails asking me to review my order. I can't even find a phone number to call about my issue.

Date of experience: March 15, 2025
Nebraska
1 review
0 helpful votes
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So far, great company!
May 14, 2025

The website was easy to use. The product I ordered was priced reasonably. Was especially impressed how wonderfully healthy they looked when they arrived at my doorstep. Now, if I can just keep them alive as I am on the northern fringe of their hardiness.

Date of experience: May 4, 2025
Michigan
1 review
0 helpful votes
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Jn
May 14, 2025

Great trees and fast delivery with superb packaging. Will continue to order again.

Date of experience: May 4, 2025
Ohio
1 review
0 helpful votes
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Undelivered item
May 14, 2025

My item was supposed to ship 1 month after I paid for the order. One month and a day later, I was told that I would have to wait a few more weeks. I requested an immediate refund and got the refund on my account 7 days later.

Date of experience: April 12, 2025
California
1 review
0 helpful votes
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Trees arrived in bad condition after 8 days getting here I have contacted the company over and over again and only receive form letter replies Do NOT buy from this company

Date of experience: May 4, 2025
Montana
1 review
0 helpful votes
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I purchased a Ruby Grapefruit tree for my parents that never arrived, and they gave me store credit only for the cost of the tree, not the shipping. To re purchase a new tree, I had to pay an additional $27.77 for shipping which seems very unfair. Poor customer service.

Date of experience: May 4, 2025
Texas
1 review
0 helpful votes
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Arrived on time and is already covered in leaves. I don't have anything else to say but they made me put at least 50 things so I am just talking now great service great tree

Date of experience: May 4, 2025
New York
1 review
0 helpful votes
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Broken branches
May 14, 2025

I ordered three trees recently and two of the trees had broken branches. I am hoping that it does not affect their growth.

Date of experience: May 4, 2025
Maryland
1 review
0 helpful votes
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I've ordered blueberry and raspberry bushes and was totally pleased! Ordered 4 trees (spent $500) and one came damaged and not in good condition. Reached out and haven't heard a thing back, disappointing but hoping they respond to me soon?

Date of experience: May 4, 2025
Texas
1 review
0 helpful votes
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I love working with growing trees. The only thing that upset me a little is the way in which they were delivered. The delivery person did not take care with them instead of setting them as it said on the box they were just thrown on the ground. All plants are healthy and happy.

Date of experience: May 4, 2025
Virginia
1 review
0 helpful votes
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Horrible, Nothing Arrived
May 14, 2025

Ordered over 20 plants only had 2 actually arrive at my house. The rest were either damaged and returned (never got a replacement) or were delivered to some other location. I contacted FGT and was basically met with "not our problem" attitude. It's a shame my first couple experiences were good but I highly doubt I'll ever shop with them again!

Date of experience: May 4, 2025
Pennsylvania
1 review
0 helpful votes
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Too long to deliver.
May 14, 2025

When I purchased the trees, they were clear they wouldn't deliver them until June to Pittsburgh. I bought the trees in March. I called and asked why they wanted to hold the order that long and got no answer. If the trees come in june, it will be in the beginning of the hot dry summer and, missing the spring rains to get it established will require me to be very diligent with watering for 4 months to get them through the summer.

Date of experience: May 4, 2025
Illinois
1 review
0 helpful votes
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Because my desired order was for a few trees that regionally had a cold-weather warning, a customer service person was super helpful in scheduling the order and delivery. It worked out great and both trees arrived in perfect condition.

Date of experience: March 12, 2025
Missouri
1 review
0 helpful votes
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Treated right
May 14, 2025

I bought a couple plants that died after planting.
1 day I received an email asking me how they were doing. I was told the plants would be replaced and they were. I was amazed that I did not have to initiate a request for replacement with other nurses you have to beg to make cloud happen.

Date of experience: May 4, 2025
District of Columbia
1 review
0 helpful votes
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Two out three
May 14, 2025

I was sent three green arborvitae's this spring. Two are doing very well, but one has appeared to die in several parts of the bush that are not coming back, it seems. It looks quite bad.

Date of experience: May 4, 2025
Washington
1 review
0 helpful votes
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Trees not thriving
May 14, 2025

Everything I purchased is dead but the $#*! willow. The lavender, lilac tree and clematis. I purchased all the plants again at Costco and Sky Nursery on Seattle. Those purchases are growing beautifully.

Date of experience: May 4, 2025
Louisiana
1 review
0 helpful votes
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Amazing experience
May 14, 2025

This company makes shopping for trees and shrubs so easy. A lot of people like that one on one connection when shopping at their neighborhood nursery. But Fast growing trees has found a way to still get you that experience. They helped me pick out the perfect tree for my yard, and have been helping through its growth as I don't really have a green thumb. They want you to succeed with your plantings long after the sale. They value their reputation and go above and beyond to make sure their trees are happy in your yard and you are a happy customer. I will definitely buy from them again.

Date of experience: May 4, 2025