FastGrowingTrees.comReviews 26,539

I am first time customer. I purchased an empress with an extended warranty. The plant was dead. I performed the test the staff told me to do. The tree value is worth 34 dollars. I was informed I would have to pay the shipping for the replacement. The shipping is 16 dollars. The shipping is half the cost of the plant. I should not have to pay shipping for a dead plant that was sent to me. I only had the plant for less than a week. This is not the way a customer should be treated. How can you even recommend a place like this.

Ordered $409.00 work of plants; packaging was great, plants horrible - 3 Tri Colored Willows at $50,00 each all dying within one month; tops were all brown I have to keep cutting back, purchased 3 Lavender Plants 3" inches tall at $49.99; the kicker - I purchased the one year warrantee at $40.00 - emailed, wrote, called company; sent photos - "A credit will be posted to your account for just a small portion of $34.00" because you're in the 30 day period. No mention regarding Tri Colored Willows at $50.00. Write to Consumer Affairs and the Governor's office in South Carolina Honorable Nikki R. Haley, I'm doing that today along with Better business bureau and Consumer Affairs SC

Don't, and I repeat, don't ever buy a tree from this company. Received a "tree" from this company as a gift. What I received was a 6 ft. Pole which had 1 twig on it and 5 leaves. Called the company once and they said it was dormant and this was normal. Save your money and go to Lowes, Home Depot or your local nursery and spend $70.00 on something that actually "looks" like a tree. I don't know how they can get buy with selling merchandise like this. Don't be fooled buy the pictures on their website. Total waste of money.

I purchased 2 avocado tree's from this establishment on their recommendation for pollination purposes with a warranty which a little more expensive, but they promised a year warranty no questions.
Now before a year has passed one avocado the haas tree died. I called they did not honor the warranty and said that if I paid more money for there "extended warranty" i would be covered. These people are crooks. I would consider a class action suit against them.

I ordered a "fast growing" avocado tree two years ago plus the warranty. The tree was dead within months. I redeemed the warranty for another avocado tree and it died too now I have to get another product from them. I also ordered a blackberry bush that I'm pretty sure has a common blackberry virus that prevents it from producing fruit since it's gotten all of 3 berries on it. When I contacted them to inquire if their blackberry bushes were certified virus free they said the bush was alive still so they couldn't do anything about it. I'm very disappointed in their products. I'm redeeming my warranty but I'm sure I'm just going to get another plant that will be sick or dead soon. Sigh.

Yes, the plants arrived in fairly good condition... but... I attempted to get a refund for only one which totally died - NO! They will only give a store credit for only the plant, that's no warranty if you don't want to order from them again.
Further, ordering a specific size, say 3 gallon vs 1 or 2 gallon which is also available - you'll get whatever they feel like sending you. Asking them to send the correct one - "it'll grow"
DO NOT USE Fast Growing Trees.

I bought 4 azaleas this last spring from Fast Growing Trees. They arrived this last spring dormant (expected) and I planted them the day after they arrived. Two have sprouted and two died. I asked them for a refund for the two dead azaleas and they tell me that I have to pay half for the dead plants and the refund is for use at their store only. Why would I want to do more business with them after they rip me off?

After I complained to Fast Growing Trees, they offered to replace the azaleas at no cost. They sent the new ones almost immediately and they were in good condition. I have planted them with good results. So... I was hasty in my evaluation. To their credit they did eventually come back to me with a good resolution. I will change my rating to three stars since. Their initial reaction was terrible but they did respond positively in the end.

This company is full of false promises! I bought a Royal Empress tree that is supposedly the fastest growing tree around but after many months it barely has a few leaves sprouted. I paid way too much for this twig! Next time I'll go to Lowe's and but something beautiful instead! I've called them twice but they keep avoiding a refund and continue giving me false promises. Their prices are 10x more expensive than a local nursery and their plants 10x worse.

Purchased 3 Pineapple Plants from Fast-Growing Trees, the soil of all 3 plants were contaminated with a type of meal worm and a small white slimy grub type pest. Do yourself a favor and go to a local nursery or even a big box store for a far superior product. Company also didn't respond to final email about the pest infestation.

Company eventually responded about infestation with list of chemicals to purchase to kill pest. Did not offer a refund or replacement plants

They stink. Fast growing cold hearty avocado purchased as a prototype, dies within 7 months. Complained, told me too bad. I pushed, offered me $7.00 coupon and tree on sale. Told them to shove it. They offered me retroactive warranty for $17.95 and a new tree if I paid the shipping. See what they are doing... escalating in steps till they are off the hook. Contact the State Attorney General in N. C. and ask about them, your phone will catch fire. Finally I wrote them a scathing email, then got barraged calls from some jerk, I hung up on 8 times finally he stopped. Dont do business with them, too much bad press, read it. Google COMPLAINTS, Fast Growing Trees and watch your computer vomit out piles and piles of pissed off customers.