FastGrowingTrees.comReviews 26,539

I called Lisa at FGT on Tuesday, October 3rd. My initial question was about my potted Meyer Lemon and orange trees. It is October and I needed some advice on when to take the trees indoors. She answered the question with an obvious knowledge of the product. The one-question call turned into a 12-minute chat. She was patient as I asked her question after question. She gave me tips, suggestions and product advice. She made me feel comfortable and I feel assured that I have a database of information to count on when I need it at FGT.

Thanks Lisa!

I had a great experience with them! I ordered a cold hardy and hass avocado tree. I was considering a lime tree. I accidentally deleted the avocado tree and kept the lime tree when I ordered. I emailed customer service who got back to me quickly and fixed the issue. Our order came quickly and the trees looked great. We've only had them about a week so can't comment on growth yet. But I will for sure buy my trees from them again!

Their customer service is terrible, they seem to enjoy making customers unhappy. I sent an email asking them to delay shipment because I was moving and wanted the trees sent to my new place and did not yet have a street address. They responded that it would not be a problem. I was going to send them an email again two days before the trees were supposed to ship (had I not asked for a delay) to make sure they weren't going to ship them to my old house. Because we had a warmer spring, they shipped the trees even earlier than the April 1 they said on the site, completely ignoring what I had asked and they agreed to. I had to rent a u-haul to take the trees over to my sister's house and plant them in containers so they didn't die, now I have to transport them almost 1,000 miles to my new house and plant them a second time.

Most of the trees I got were nothing more than spindly sticks which did eventually branch out and form leaves. I do mean sticks, just a spindly vertical twig with no horizontal offshoots. One tree, a Moringa, which was supposed to be 7' tall, was barely over 6' AND arrived broken on the main stem two feet from the top. When I emailed them with pictures to request a replacement, they told me I had to wait 45 days to see if it grew. Any idiot could tell you that tree wasn't going to make it. And what did they send to replace that tree? A 7' tree like the one I should have had? No, a 4' tree. I guess in their minds 4=4=8 so I got more than I paid for. Well, in reality, two 4' trees do not equal a 7' tree.

I was charged an "oversize fee" for the "7' " tree for no apparent reason. It came in a box that was the exact same size as the other trees. Several of the smaller 2-4' trees came in one box... just all thrown in there.

They do have a good selection, and at the time were the only place with a Moringa tree, which was the one I really wanted. I wouldn't buy from Fast Growing Trees again unless they were the ONLY place to find a plant.

This company is a joke. I bought an orange tree and it died a few days after taking it out of the box. I reached out to company. They asked that I send them pictures, which I did. I never heard back. SO, as they so rudely did to me, I will never go back to them. Don't waste your money or time. Go to a nursery that actualy values their reputation as well as their product, and has the common decency to stand by it. I HIGHLY recommend visiting the BBB of Fort Mill, SC and leaving them a review as well. It's mild-boggling that they have an A+ rating.

I have 4 fig plants in my yard. They die in hard winter and regenerate in the spring. My intention was to have a plant that was a little hardier to the new trend of cold in Northern Virginia. So I am not a novice in growing fog trees.
I bought a two gallon Chicago Hardy Fig tree from the company. The plant came on time. The plant stem was broken during growth and a side branch was shot out from just below where the stem was broken. About 10-20 percent of planting medium was out of the container in the plastic bag that the pot was in. The plant was grown attached to the side of the container. The planting medium was a coarse mix that had no cohesiveness. When I took the tree(!) out of the pot for planting, half of the medium fell out of the root web. Also one of the leaves showed clear sign of brown fungus. For the price that I paid, $39.95 + delivery and insurance a total over $62, I expected a sturdier and at least 2 year old plant.
I brought the problem to the attention of the company, but they responded that the plant was delivered! Is there a way to give a negative star?

I've order twice from this company. Once last year, the hybrid willow, and then once this year, the Red Rocket Myrtle. The willow came healthy and with leaves, and made it through the winter great. There was a mistake with the Myrtle, where they sent me the wrong tree, but when I called customer service they quickly corrected the problem, and resent me out the right one and let me keep the other tree. They also sent me another bag of fertilizer for free, which I used when I had planted the other tree thinking it was the right one. Anyway, I couldn't be happier with their customer service and their products. Everything I got from them is healthy, and when they make mistakes they make good to correct it. Also, their shipping was relatively fast. No complaints from me, and I definitely would consider buying from them again. This is one of the more reputable online nurseries online.