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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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All what I need is an advice of what to do to my Lemin tree and it seems that their communication is one way. I kept responding to emails sent to me but no reply. The tree is not cheep and some customer care is required.
Don't fall for the website or colorful pictures. They are going to send you few millimeter diameter plants. Too expensive, you get good quality in Home Depot. I don't know why nobody files a law suit against them so far. We spend five hundred dollars for nothing. They say on their website that they are not sending bare root plants. But they just put some soil around bare root and ship to you. Worst shipping. Every branch is broken. It is our mistake first of all to pay 80 dollars for an apple tree and 15 dollars for one strawberry plant and 50 dollars for clementine. I am not sure they do grafting at all. Some trees I don't find the grafting area. I am sure they are not going to produce for another couple of years.
I got screwed over BIG by this company. $150 worth, which is a lot to me- I really expected to receive a quality tree for the money spent. Well, my 6' Moringa tree that I received was basically a bare root twig. All branches knocked off on shipping, it was in the box for a week (could have been shipped faster, cheap company) and when I went to talk to customer service, I was given such a cold response to everything. I am out $150 for a dead tree that now cannot be replaced and FGT did not allow my review to be posted. It was an honest review, nothing mean or rude.
This company will rip you off, and then when you go to complain or request a new tree, you will be treated like CRAP! You've been warned.
While the quality of the plants I got from this site are (barely) passable, the quality of their customer service is truly terrible. It's all automated, and the owners and employees of this site are trying way too hard to avoid contact with their actual customers.
This is exactly what makes me hate a company.
Ordered Crepe Myrtle trees. They never arrived but I was charged. I forgot about the order and when I went back to check later (thinking they shipped in spring) they said they were delivered.
Ordered 3 italian cypress trees under $20 each, 3 evergreen shrubs, and 2 winterberry holly. They arrived fine. I think the italian cypress are doing okay, the small shrubs are too small for its price! I could get them for the same size for twice the size and bigger. The winterberry holly - arrived as sticks! No leaves. Nothing. 2 months in - so far nothiing is happening to it. I think it might be a goner. Just don't bother. My first and last time ordering a tree online. Not even bothering w them since its just a waste of my time. Not even worth it. Just took it as a lesson learned.
I ordered 2 sets of 10 trees. Turns out I was shipped one set of 10 trees with 2 trees (20%) broken ( not shipping damage) and one brown dying. The other one tree should have been 10 for $149.00 and I got 1 for 149.00, larger of course.
Customer service stunk with no intent to help just kept telling me what they could not do, rather than here let's fix the problem. Shop elsewhere. Poor material and service.
I ordered a 4-5 foot loquat tree, it came with beautiful green leaves, although there were some evidence of spider mites, like little black round things, but I wiped them off and sprayed neem oil on the leaves and haven't had any issues, otherwise the plant looks healthy. I also ordered 2 varieties of figs: an LSU purple fig, and a Celeste fig. There were no leaves on either of them, and they were sticks basically. The LSU purple had leaves in the pot so they must have all fallen off in shipping but it's okay because it had a green bud on the tip of the stick showing it would have new growth. For the Celeste fit, the tip of the stick was like a brownish pink/magenta colored bud so I'm not sure if this one will have new growth because the bud isn't green like the other one.
I ordered over 200 dollars worth of plants and trees and nothing survived. Trees were nothing but a dead stick stuck into loose dirt. Go to lowes, they offer 1 yr guarantee. This place you have to pay for guarantee, and then they just send you more dead plants and trees. Shameful. Should be put out of business! I have already saved 8 people from this co., tell your friends, they're a rip off!
Well it has been a year since I received my $125 Newport Flowering Plum "stick". Needless to say it is still a stick although surprisingly it did flower this spring and does have some leaves on it but it did not grow one inch last year. So much for their claim of "fast growing". I am going to give it another year and if it doesn't grow this year then out it comes next year and I will purchase a tree locally. I wanted this tree because of the purple leaves and pink flowers but little or no fruit. I guess you can't have everything. I tried to upload a photo of this pathetic little stick but this site won't let me so you will have to use your imagination at to what my stick looks like. Unfortunately Fast Growing Trees only allow good reviews on their website.
Year 2: Ok this tree did flower and actually put on one little plum, which is fine as I didn't want a tree that put on a lot of fruit. The tree has maybe grown about 6 or 8 inches and is now starting to put out other branches on the lower part of the trunk which I hope over time will balance it out. I am going to give it another year and see what it does next year but it is still a stick that has a trunk that is about 1 or 2 inches in diameter and lopsided. We were really hoping it would straighten out but I really don't think that is going to happen anytime soon. I did find this tree locally for a third of the price that actually looks like a tree and not a stick and am contemplating putting one of those in next year on the other side of the yard. Then if this one doesn't make it I will still have one. I was able to upload a photo of the tree as it looks now but the photo is sideways and I can't turn it so sorry about that.
Year 3: Well I gave the "stick" a third year with no growth. Before I ordered the tree from Fast Growing Trees I did check locally to see if anyone had one and no one did. This year I went shopping locally again and found a Newport Flowering Plum that was about 10 ft tall and looked like a tree so I purchased it. Interestingly enough I didn't pay that much more for it than I paid for the "stick" from Fast Growing Trees. I paid to have the landscape company come out and plant it which gave me a 2 year guarantee. When the guy came out he asked if we wanted to try to salvage the "twig" he was replacing and put it somewhere else. I told him no as we had already given it 3 years and it hadn't done anything so he took the pathetic little thing away. Lesson learned, there are just some things that are better purchased locally.
We ordered what was claimed to be a nice-sized North Star Cherry tree in a "Drop'N'Gro" bag with dirt surrounding the roots. Instead we received a bare root plant with a few 2 to 3 inch long thread-sized roots and a few short thin vertical growths from the root structure, a couple of which were already dead and the others of which were partially dead and had only a few tiny leaves, which, despite watering religiously all summer, all shriveled up and died along with the branches. The warranty, which we paid for (unlike free on other quality sites), is only good for a store credit.
Ordered 3 5-6 foot trees. Received 3 twigs with a few leaves. With this many customers cheated, if anyone is thinking of a class action, there would not be lack of volunteers.
What I got on the first delivery was fair quality. The small sized bush plants looked like grafted twigs. Long story short, they died quickly and the replacements were smaller & poor quality than the first order.
Their website looks great and reviews look great also; the overall delivered quality was disappointing. Customer service...? Really...? Shipping preparation of the plants was very sad to see.
Go to Lowes or Depot, spend alittle more than the website costs & get a larger, better quality plant.
Overall; avoid purchases.
UPDATE: 8-5-16. As of today, all the plants I purchased have died. I have tried several different things to help them, along with a large water bill doing so.
I ordered and planted as directed in May 2016 a 5-6 foot Oklahoma Red Bud, a Eucalyptus tree, and a twilight crape myrtle. What I received was a dead stick for the Oklahoma Red Bud, a twig with like 6 leafs for the Crape Myrtle which looks like it going to die too, and a little 1 foot tall Eucalyptus tree. The Eucalyptus tree is the only one that looks like its going to make it. When I called customer service, I was told there's was no warranty purchased on the plants but I could spend another $40 and get the cost of the plants I had purchased refunded to me as a store credits. That sounds like a great idea, give us more money and we'll sell you more dead plants. What a joke! So save your money and time buy your plants from somewhere else!
Trees and plants are twigs with a few branches. Cost to send back is more than cost of plant.
Go to your local nursery and save money and get a better product.
Last year I purchased a tree from this company. It was for my son't home. He planted it promptly and watered it but by the end of the summer it was dead. The company gave me a credit, but then I had to pay shipping again for the next tree which arrived dead this spring. The replacement tree for the DOA tree was sent and I was not charged shipping... costs. It was alive when it was planted and it began to form buds. But the tree is now dead. I know this is not the fault of my son, who planted it... Because while waiting to hear from FGT I ordered him another tree from another mail order nursery. That one was planted and is still living and has leaves... So I am not going to contact FGT again... I cannot afford any more of their products.
I purchased a potted lemon tree from Fast Growing Trees in July 2015. I read all the reviews and I felt that offered best options and costs so I decided to give it a shot. I live in the East Coast and the winters are harsh s I was not certain that the tree would survive being indoors for so many months. I had 8 lemons by end of 2015 and have at least 20 starting to grow this summer. I haven't experienced the problems that others have listed in their reviews and I wanted to add some positive note to the list as not enough are quick to praise a company but are quick to voice complaints. Thank you Fast-Growing-Trees
I ordered 3 sugar apple trees. The trees arrived with damaged branches and the packaging was the worse ever. Very little thought put into it to say the least. Like they didn't even care after they took your money and run. Stay away from this business.
This place has the biggest scam going. I received a shipment of some "tree weeds" all broken. I send them pictures of the trees the sent new ones. The second came damaged again called right away and talked to "Elvis" who walked me through downloading the new pictures. A week later I never heard from them they told me they never received picture even when elvis told me he got them and they are not replacing a 3rd time. This place is the biggest scam. It's not my fault they don't pack their weeds right. Also I was supposed to get 3 foot trees it was a root ball with a stick growing out of it. I'm telling you as a professional landscaper DO NOT BUY FROM THIS SCAM PLACE. TOLD ME THEY WILL NOT REPLACE THEM and welcomed a bad review because she don't care. I even offered to send pictures that they all died and they said not good enough. They were all dead in 2 weeks. They also said they arived dead looking because they didn't see sun for 2 days. I'm arguing the charge with my credit card. DO NOT BUY FROM HERE!
I purchased 6 "trees". I purchased the largest most expensive ones offered. 10 days later my sticks arrived in boxes. They are not even 1cm in diameter. The website has good educational info but don't buy from them. My neighbors laugh at the sticks I planted!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.