On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Arrived quickly and looked in really good shape, packaged very well. Put in ground same day with composted soil. Third week in ground and appears to being doing well. Now ordering a Black Night Butterfly Bush.
The plants arrived in good shape and are doing well, 3 weeks later. Let's hope it continues. :)
I love every plant I've bought from Fast Growing Trees! I had a delivery issue with one order where Fedex terribly damaged some of my shrubs. FAST, friendly replacement. I had another order where some of the plants inexplicably died. Again, FAST and friendly replacement with the Alive and Thrive guarantee. I don't even glance at the local big box stores any more. I'll be a loyal customer till I can no longer dig a hole!
A to Z seamless interaction. Good products, fast shipment.
Everything well as planned and expected. Trees arrived on time and pre-well taken care of.
Bought a spruce tree and 2 chokecherry trees. I was convinced one chokecherry was gonna die. Exchanged photos and text discussing the tree condition. I was assured the plant was still alive and would do well and I did not need a replacement. Waited a while and plant improved quickly and is now almost 20 feet high
Very pleased with quality of plants, arrived on time and vigorous healthy specimens
Fast Growing Trees always has a great selection and great customer service.
This is my 3rd order! I have a lovely cherry tree growing now -- lost two in storms, but will replace soon- and two plums ready to go into the ground tomorrow. Just ordered a few peach trees, too. The trees come expertly packaged and on time, so I was able to track when they arrived and get home to unbox them and get them to a safe spot right away. Great sales. I wish you had a Refer-a-Friend program as I'd love to send folks your way.
I ordered 32 plants, they came packed very well, and are presently in the ground.
Had to create a new account because your alternative to passwords 6-digit verification was broken starting about a week ago. I also received an advertisement while on your site that if I signed up for text messaging, I'd get an "additional" 5% off. The text message I got was for a different discount that seemed like it couldn't be used in addition to any other discounts. I need these trees.
Quick and easy. No nonsense experience. Will buy again in the future.
Every order I've received from FGT has been on time and excellent quality. I truly enjoy their selection of plants.
Selecting and ordering was easy, and the plant arrived in perfect condition. I look forward to next year in hopes of seeing it bloom.
The box was crunched. Some branches were broken and I am still working with the tree to keep it alive.
We were very happy with our order. The trees arrived quickly and were in great shape.
Excellent company…many time repeat customer…always great trees with fast shipping and everything well packaged.
I used fast growing trees a lot when I was in Alpena Michigan because they really didn't have any nurseries around that didn't cost an arm and a leg. The supply at Walmart and meijer's were not available or the product was shabby looking
They really care for their plants. They delayed shipping because we got a heat wave and I was so greatful. They want these plants to thrive. I've ordered fruit trees and berries and so far it's been a wonderful experience.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.