On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The plants I ordered previously were being shipped in separate containers. The first package arrived on time and the plants were well-cared for. However, the second package delivered wasn't on the day of scheduled delivery. Also, the box was crushed and several of the plants were crushed. They seem to be doing okay in the ground now but it was a bit disappointing.
It was delivered quickly and in great condition. The Trees were well packed and protected. Better than imagined.
Trees died. Replacement shipping 100 dollars. Absurd that im paying that much for the replacement
My tree died and they replaced it. Just like that. No fighting, no changing their mind like the local nursery, no begging.
This is my 3rd order. I'm very satisfied with my experiences. You do a great job of ordering, packing, delivery and follow-up. I like your website very much!
Growing beautifully and healthy Im so happy with my tree thank you
Fast shipping, the plants arrived in great shape considering it was a heat wave!
I just ordered two crape Myrtle trees. I bought a coral bark Japanese maple and it is my favorite tree in my landscape. It arrived well packaged and I have not had any issues with it.
I bought 12 Sylvester palms 7 gallon. They were about 1 ft tall. They could have been in a 3 gallon and would've been fine and probably would have been cheaper. That's not what I wanted.
I have ordered ~$1,000 worth of fruit trees over the last ~2-years. Although, the quality of the trees is overall good; sometines, the trees I have received via shipment have not been up to good standard. A few trees have shed<50% of their leaves during shipment and the tree(s) don't recover even after immediate planting, regular watering and fertilization. So, I have started looking for fruit trees locally, to avoid the shock the fruit trees suffer during shipment. Also, my experience is that the quality of the fruit trees vary from shipment to shipment (for the same type; may be the trees have matured by 3-6 months between orders!).
Excellent, product and excellent service recommended you to all my friends and family members
Great service and beautiful shrubs and trees Have been a customer for several years and always happy
I've ordered many a times from here and generally the items arrive in good shape.
Many times plants are in very poor condition. There are no care instruction provided with the plants. So I must go on lined each time to find out how to care for my plants. This has happened continuously through August, 2025
I have previously bought four trees from fast growing trees and now this is my fifth. All four of the trees previously bought are thriving! I have purchased other trees from local nurseries and taken care of them in the same manner that I took care of these trees and they did not make it! So now I just go straight to fast growing trees. I bought a magnolia tree that literally came in a 1 gallon bucket, looking like a stick during Covid 2020. That tree is now 20 feet tall and gorgeous! I highly recommend.
Your help department was excellent.The live chat nursery specialist was very helpful
5 star company. The 1 year guarantee is not a scam. I will continue to shop with Fast Growing Trees.
The Purple Smoke Bush was professionally packed, cared for and grew to 12 feet this season. The Bush really grew fast and I am ordering a 2nd one for the other side of the yard to match since my other bush of 19 years died.
I purchased a Japanese Corral Mapel, 5 to 6 ft tall. It shipped very quickly and arrived in an undamaged box. I opened the box to find a beautiful healthy tree. There was no lose soil in the box and not even a leaf torn from the tree. I was so very pleased with my purchase
Plants I have received from you have given me renewal aily from the beauty of nature's energy of joy.
Great service. Great experience overall. Fast shipping. Easy to get a hold of customer service
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.