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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Customer service has always been prompt and friendly, even when I had to get a replacement for a tree/plant that either came damaged or died within the year. I love the 1 year warranty!
Plants came healthy and quickly. Packaging keeps soil in pot for the most part and had retained watering.
Healthy hard to find plant shipped quickly. I will shop here again.
I have ordered several times from fast growing trees and all the plants I have are still alive and thriving. They come perfectly packaged and very strong. This is my go to website whenever I want something new. Their variety is endless and customer service is great!
I have probably purchased close to 100 trees or bushes through fast growing trees. They have an amazing warranty (that I have used twice), though most plans are healthy and do amazing from the start. I highly recommend them!
We received our plant/tree order timely.
After about 6 weeks, the tree was struggling. We talked yo an adviser and were asked to allow the tree more time. Now 3 months after purchase, the tree did not make it. Fast growing trees replaced it. We received great customer service.
I highly recommend this company.
Received prompt and courteous help for my concern regarding replacement of two shrubs which died.
Some plants arrive healthy and grow well. Some arrive root-bound and struggle to survive and grow, even in good soil with proper watering. A few quickly died for no clear reason.
Every peach tree (over 5' tall originally) arrived with breaks 24 inches.
Arrived in great shape. Well packed. Easy to plant in the small containers.
I ordered an apricot tree and only sucker from the bottom grew. You credited my account for the purchase price But NOT FOR SHIPPING. With my credit balance I ordered an orange tree and was very disappointed in the size. As I am writing this I am wondering to myself why am I making another purchase
I will receive my 3rd shipment of knockout roses soon. The first two had documented disease and damage. I purchased these plants from your company because I trusted the quality of your plants. I can't tell you how disappointed I am that I have yet to be able to establish the planting around my generator that I hoped for this spring. And, to top it all off, I was required to pay shipping on this last replacement of my plants. In each instance I sent photos that met your requirements of your replacement guarantee. If this shipment is diseased and damaged the only decent thing to do is to give me a full refund.
First time ordering and they lived up to my expectations! I received a healthy, vital tree that bloomed that same year.
Have had great experience for most part. Didn't enjoy receiving a broken plant and being told "it was hardy and would recover". Should have at least given a discount for receiving a very ugly plant
I have placed 4 orders this year. All trees and shrubs are large and extremely healthy. By far the best online plant purchases I have made.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.