FastGrowingTrees.comReviews 21,714

I ordered two orange trees December 22,2013 and they said the trees would arrive 5-7 business days; they were never delivered and today is February 7. I called two weeks after the initial order was placed to give them the benefit of the doubt, because of the harsh weather conditions in the east coast this winter. They said. "Oh... Mr. Anonymous the address was put into our database incorrectly so we apologize and you should receive your trees in about 4 days. Again, we waited and nothing! I called again and the customer service representative said she would check the status and call me back in 20 minutes and guess what? To my dismay they never returned my call advising me of the status. What did I do? I intentionally waited until today, February 7,2014 and demanded that my $90 be returned to my credit card. It's been two months and I have gone through a horrific whirlpool with this company. As I am also a business owner here in Los Angeles... I do not conduct business like fast growing trees does. Wow! I do not recommend that company to anyone. Stay with Lowes or Home Depot to buy your trees. Just horrible, horrible, horrible.

Rob

Bought an empress tree for $40. It's can in half roted and only 1-1/2in tall. When I buy a tree, I expect a tree. I contacted the company about it being half roted away and complained about the size. They would not refund me my money and said that they would ship me a new one. When I received my replacement, it was 1" dead and molded. The smell was HORRIBLE. I can't stress to people to STAT AWAY from this company. They are crooks! You get more for your money and a LOT less expense shopping on onther sites such as eBay.

I placed three dogwoods back on April 23. Last week I called again, the customer service said that the order will be arrived on May 4. Today (May 3) I called again the customer service said it will be arrived next week on May 10. It is very long and I am so disappointed. I was trying to canceled but the customer service said that they will cut 25% of my purchase. I do not want to lose my money and I am stuck... I will not suggested this website to anyone... ever.

I ordered a dwarf mango tree and a 5-6' guava tree. My order was delivered a week ago and when I opened the box the guava tree was completely dead. It could not have died in three days in transit had it been packed alive. I took picture of it before taking it out of the box and then took pictures after taking it out of the box and emailed the pictures to them the same evening. They have not responded to my emails and I'm being given run around with the phone calls, telling me that they have back log of the emails and will respond when they get to it. Bad customer service. I will never order from them again.

I ordered 25 strawberry plants, a fruit cocktail tree and 4 blueberry bushes. All of them thrived except 2 blueberry plants. I contacted them after a week and was told to wait a few weeks. After another week they looked dead so I contacted them again and sent a picture, i just recieved 2 new blueberry plants that are even taller than the originals. It took 4 days from when they received the pictures! Great customer service. I can't wait for the fruit!

I would have given this company zero stars if I could. I sent a memorial gift and it never got there. They said they could not deliver it. I checked to make sure I gave them the right address. It was correct. An address in a suburb of Dallas Texas. How could they not find it. The house has been there for over years. Than because they couldn't deliver the plant I cancelled the order and they charged me a 25% restock fee. I had to pay for something that was never delivered. Not my fault they messed up but I had to pay for their mistake! This company is a BIG rip off!

Bought a willow and bamboo from this site. The willow was a wisp of a branch, that I must stretch out to the extreme to meet the 5-7 ft height promised. I paid 5 times the price I would have for the same items at my local nursery, and now have to go there and purchase what I need. The photos and descriptions were misleading, a true photo of the products would have made it clear that the asking price was 5 to 10 times what a reputable nursery charges. I have bought from reputable nurseries online and much smaller described trees I received were actually bigger in circumference and the same height. Also to save money they packaged the Bamboo with the Willow and placed the Willow upside-down in the box, this did not improve the shape of the plant. However being so tiny it survived. Also the 10 inches of Bamboo that was actually one stock with two small shoots cost $70.00 dollars, I paid $100.00 for a wine barrell full of a dense bush of 7 foot black bamboo 2 years ago from a private dealer. I will take this one for the team but say STAY AWAY FROM FAST GROWING TREES DOT COM UNLESS YOU WANT A RIP-OFF! I wish I would have read reviews before I choose to buy from FAST GROWING TREES DOT COM.

Ordered 5 trees/ shrubs. They weren't as large as described, The purple lilac appeared half dead & looked like it had white mold on most of the leaves. It never grew & leaves were falling off despite fertilizing & watering. Sent photos as required for a replacement, they said they never received them. Took more photos, they said to continue fertilizing for a few more weeks. The plant continued to deteriorate. Called again & again told send photo that they again didn't receive. Sound like the runaround? After spending $300 on mediocre trees that comparable "fast growing" trees could have been purchased from Lowes I learned that some online companies shouldn't be trusted to provide good products or service. Fast-growing-trees.com is one of those companies.