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FastCardTech
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website thubmnail of FastCardTech
fastcardtech.com
Thailand
6 reviews
8 helpful votes
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Query
November 1, 2016

Has anyone posting on site jabber had any experience with https://www.fastcardtech.com, their phone and tablet prices are as good as or cheaper than deals machine and I need an alternative place to shop so any advice will be truly appreciated.

Date of experience: October 30, 2016
Japan
1 review
0 helpful votes
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They do honest business, respect costumers, web site presented in a nice view. Several shipping options and prices. Good variety of products and a good customer support. Will sure be back to the store for my next purchase

Date of experience: February 15, 2017
Greece
1 review
2 helpful votes
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Scam
September 23, 2016

It has been passed 30 days since i made my payment on a phone but the tracking number shows nothing, and they keep fooling me saying that they will speed up the deal. I will ask paypal to ban them. I wouldnt recommend you buying from this site

Date of experience: September 23, 2016
China
2 reviews
1 helpful vote
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Good service & Delivery
December 23, 2016

I am extremely impressed with the product and service from Fastcardtech, In my opinion a good shopping site is not only good by the things they sell and every thing goes well, but the ability to solve a problem. I would definitely buy again from Fastcardtech.

Date of experience: December 23, 2016
Germany
1 review
0 helpful votes
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I have ordered several time and never had big issues.The crew was very fast answering and gave a corrective. Convenient payment, free shipping and optional insurance. I am very pleased with my new smartphone, as well as with Fastcardtech.

Date of experience: September 27, 2016
Portugal
1 review
0 helpful votes
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CROOKS
November 16, 2017

I bought a smartphone on this site. It took three months to arrive and it was broken! I complained. After about three months and many emails, they agreed to change the smartphone...
Until returning another device spent another 8 (!) Months and came a smartphone much cheaper and lower! I complained and only after 9 months agreed to change this equipment. Until today! Almost two years and neither smartphone nor money... CROOKS.

Date of experience: November 16, 2017
Japan
1 review
0 helpful votes
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I recommend buy here
February 14, 2017

I bought at the store a few mobile phones Xiaomi Redmi Pro and other electronic devices. Our transactions were successful, super-contact and fast shipping. I recommend to all who want to buy a great product at a great price.

Date of experience: February 14, 2017
Germany
1 review
2 helpful votes
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Telephone and money lost
October 24, 2016

I bought the device 11/2015. It was unfunctionally from the beginning. After many questions and answers with videos I sent back the device. Unfortunately, 180 days of PayPal were over due to the many questions from the shop. I sent the device back on 13.07.2016. It has arrived, was confirmed to me. To this day I have received no replacement. Meanwhile, the support is no longer reported. Cheaters! I have warranty, but the item and my money has fastcardtech.

Date of experience: October 24, 2016
Texas
1 review
1 helpful vote
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They're liars, cheaters and thiefs.
My phone was never delivered (over 2 months of shipping time), the tracking number shows the package has been delivered to the destination country, but the local post office, the international shipping company have no clue whatsoever on the location of the package!
2 months of back-and-forth messages with FCT and the replies are always 'we will check', 'pls check with local post office'. 5 times I wrote I did check with the local post office and they have to start an investigation on their side or a refund process, and for the 6th time they replied 'the tracking number shows the package has been delivered to the destination country'.

Date of experience: November 4, 2016
Czechia
1 review
1 helpful vote
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I bought phone from fastcardtech few years ago and never received it. I asked for money back and even it I didn't received. I even paid insurance for the case that pfone is lost during shipping. But from fastcardtech nobody communicate with me.

Date of experience: October 24, 2017
Canada
3 reviews
1 helpful vote
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My purchase here
October 19, 2017

Got a Meizu phone from here. The phone was delivered completely as ordered with all the additionals. The only problem that emerged was that the delivery time was more than I expected - the delivery got delayed from the store end.

Date of experience: October 18, 2017
California
3 reviews
4 helpful votes
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I highly recommend this online store if you want good products and great prices.
Some time you have to wait some days because of free ship. But the end result is worth it. You will find you get same items cheap at least 20% than ebay and amazon.

I was initially skeptical to consider an online retailer that supposedly had free shipping. I mean does that mean terrible service and support, also + horrible product.
Come on that should is BIG NO, in fact just the opposite they are genuine and the products I have ordered and received so far are of really good quality.

I ordered some small items first (phone screen protector and case) for a new phone and was worried about the correctness of the details on the website about given products. They were very accurate and the awesome website with the wide range of product listings was in fact what gave me the confidence to make the purchase.

Now I had ordered one tablet pc today arrived.

Everything is good

+1
Date of experience: June 11, 2016
China
4 reviews
0 helpful votes
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Not long before, I want to buy one Xiaomi Mi5, I looked for many websites. Finally, I find this online store. The price of this phone is very cheap, and performance very well. It is a good choice for users.

+1
Date of experience: May 24, 2016
Netherlands
1 review
2 helpful votes
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Scam business
May 22, 2015

When I bought a mobile phone at this company. It arrived in several pieces.

Sent is back for repairs. After a few statements: phone is under repair at the factory. It has become quiet from fastcardtech-side. No updates.
Worse: no phone no refund, no replacement phone.

Do not make my mistake by trusting fastcardtech!
They are not your honest pal!
This company is scam. Avoid at any cost!

Date of experience: May 22, 2015
China
2 reviews
0 helpful votes
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I've bought from Fastcardtech website for the past 8 years with no problems.
Fastcardtech has one of the best customer service reps ever. Fastcardtech does
Stand by their money back policies. I would definitely recommend
Fastcardtech to anyone wanting superb customer service.

Date of experience: May 27, 2016
Slovakia
1 review
3 helpful votes
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Ruined Christmas
December 16, 2015

DO not be cheated by the nice looking price tag!
You will get what you paid for!
Hidden charges during completing order.
FREE shipping according the advertising - you wish so!
They will ask for extra money in addition and making an idiot from you.
I got two answers from two employes completely different about the same order.
Afterwards, I realized that they never send my parcel, provided tracking number was fake and stopped communicating via email.
Long story short. Frauds, cheaters idiots who are abusing our confidence in internet trade!
If you see 1/2 reviews with one star something should be wrong!

Date of experience: December 16, 2015
Australia
2 reviews
2 helpful votes
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Excellent service.
May 21, 2016

I really can't fault FastCardTech.com at all. The process for ordering an upgrade to my mobile and EE plan was simplicity itself. Throw in the excellent Bluetooth speaker, that was on offer at the time, and the fact that they offer lower prices, for the same plans, than EE and you can see why they're so highly rated and successful.

Date of experience: May 21, 2016
Germany
3 reviews
9 helpful votes
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Mobile phone is rubbish. Tech support is rubbish. SERIOUSLY!
Never again. The risk is too big, also when it seems that some (fake) reviews are 5stars.
The price is not cheap, you can get similar quality in your country for less money!

Date of experience: September 21, 2014
India
3 reviews
25 helpful votes
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I bought a shirt online via aliexpress When the shirt was delivered it was very small in size no way one could wear it. I lodged a dispute. Seller agreed 4 refund but wants the good to be returned back. Return will cost me three times the actual value of shirt. Seller is stick to it. I have no option but to keep the shirt as return cost 3 times the whole value of shirt.Its a game plan of seller he knew it very well no body will opt for return due to cost involved. Its a win win situation 4 him. Customer care at aliexpress is useless. Now its the buyer who is suffering for no fault of his. I have been supplied a shirt of very small size which I have to forcefully keep as the no other option us awailable.So I want to warn every buyer that be aware of this FRAUD COMPANY aliexpress.If you still dont believe me then you are free to try yourself by buying a product from this fraud aliexpress company.

Date of experience: April 27, 2016
Luxembourg
1 review
6 helpful votes
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DO NOT use this company. After paying with PayPal for a phone, they claimed initially it had been sent. The tracking number they provided was false.
After querying this fact, they claimed the item was lost and they would send another or I could receive a refund. I opted for a refund.
They then claimed the refund would be processed in 24 hours. After waiting nearly 48 hours, there was still no refund.
After confronting them about this, they then claimed the order had been cancelled and they'd not received any money from me in the first place.
PayPal dispute and claim lodged.
DO NOT use this mob. DO NOT purchase from them. DO NOT even visit their website!

Date of experience: August 25, 2014

Overview

FastCardTech has a rating of 3.1 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastCardTech most frequently mention and online store. FastCardTech ranks 242nd among Mobile Phones sites.

service
16
value
16
shipping
16
returns
14
quality
15