FastCardTech

Ich habe außerhalb der Geschäftszeit ein Handy online bestellt. Nach einer halben Stunde (immer noch außerhalb der Geschäftszeit) habe ich per Chat und E-mail um Stornierung gebeten (es war zwar das richtige Handy aber die falsche Version). Auf den Chat wurde dann in der Geschäftszeit reagiert, mit dem Hinweis ich solle ein Ersatz angeben. Fast gleichzeitig kam aber die Versandmitteilung. Inzwischen wird auf Mails und Chat nicht mehr reagiert. Never again

Llego bien el producto, todo intacto y caja sellada, el envio fue rapido pero tardo en llegar a mi pais y ademas me enviaron unos regalos.

Not long before, I want to buy one Xiaomi Mi5, I looked for many websites. Finally, I find this online store. The price of this phone is very cheap, and performance very well. It is a good choice for users.

1. Jiayu G5S- MTK6592 Octa Core with a number of accessories:
Add an additional 3000mAh Original Jiayu Battery (with back cover, charging dock and silicon case) [$25]
Add Tf Card Reader[$1.99]
Add Case + Screen guard[$6]
Add Bluetooth Headset[$8]
SoftWare Service: Root Phone[$2.99]
2. Q9 Phone Triple SIM
3. Smooth Skin Wallet Style Magnetic Leather Flip Case

FCT told me order is shipped and gave me tracking number on 2014-04-26.

Then the same day they told me Q9 phone has tech problems and offered to change it for another one. I tried to choose a similar item - there were dozens of similar phones listed in stock that I would gladly take instead of Q9, but none of them was actually in stock!
I asked to return money, but since it was wire trasferred, I understood it could be expensive for them - so I asked them to return money on my PayPal, They refused. The only thing they offered - keep it on my FCT account...

2014-05-06 - that's 12 days after order confirmation (!), they inform me that package was returned back from customs because customs wouldn't let battery to be shipped. Like they never did it before?!?!

I asked to use my money that they have on my FCT account and send it by express shipping. Their answer - "our shipping agent infrom us no service in your country" - which absolutely untrue and can be easily checked on internet (no need to ask some "agent"). So they again kept my money and shipped by cheap post.

2014-06-13 - that is 52 days after order confirmation - package finally arrived with missing and wrong items (in addition to not sending the Q9 phone), namely:
- Leather flip case for $3.90 ----- MISSING
- Value accessory Case + Screen guard for $6.00 -------- screen guard is there, but Case is MISSING
- Specifically asked for white/transparent Silicon Case --------- BLACK CASE SENT INSTEAD
- TF card reader too tight, have to apply a lot effort to insert into or pull out from the USB hole

What I was offered? Just credit the amount of missing items on my FCT account (that is NOT send my money back), total US$47.40... With such horrible service I guess I was lucky to get even that, though I now should think how to use that money that supposedly in on my account... Note that I can use it only by buying stuff from FastCardTech.

In addition - bad English with a lot of errors in emails and a customer service that never agrees with you...

In summary:
I do not recommend FastCardTech (I now call it SlowAndLowTech...)
If you have no choice but to buy from them, NEVER pay by wire transfer. Better PayPal - at least you could be easier compensated if they do what they did to me.

On bright side - the main, most expensive item Jiayu g5s arrived, works fine and I like it.

I've bought from Fastcardtech website for the past 8 years with no problems.
Fastcardtech has one of the best customer service reps ever. Fastcardtech does
Stand by their money back policies. I would definitely recommend
Fastcardtech to anyone wanting superb customer service.

I ordered a $160 Lenovo Android phone that arrived with the package re-taped and the contents empty. There was a phone box inside, but the box contained no phone, no charger, no cables. When I asked for my money back from FCT, I was told to get a non-existent form from the US Post Office to declare that the phone was stolen, which USPS does not do. I had USPS send back the box with an "empty contents" sticker, but FCT still would not refund my money. DO NOT USE FCT.

I bought the device 11/2015. It was unfunctionally from the beginning. After many questions and answers with videos I sent back the device. Unfortunately, 180 days of PayPal were over due to the many questions from the shop. I sent the device back on 13.07.2016. It has arrived, was confirmed to me. To this day I have received no replacement. Meanwhile, the support is no longer reported. Cheaters! I have warranty, but the item and my money has fastcardtech.

It has been passed 30 days since i made my payment on a phone but the tracking number shows nothing, and they keep fooling me saying that they will speed up the deal. I will ask paypal to ban them. I wouldnt recommend you buying from this site

Two weeks ago I paid $193.25 for a Letv 1 x600 smart phone. I was given a tracking number which was either in-correct, or fictitious. After nine requests for help, all to no avail.and no further forward. People be warned, this is not an honourable seller, they will take your money and you will not get your goods. I have tried to get help from Pay Pal, this has also proven to be impossible.
Rob.

I've chosen my preferred cell phone, My experience has been pleasant. Everything went perfectly well. For me are excellen, will use them again.

Not long before, I have bought one HDC phone in this online store. This phone takes fashion appearance, I was worried about this phone before getting it, after getting this phone, I like this phone very much. There are some probles when this phone is transportted, but workers finally solve mu question. In a word, it really takes me a good experience.

I have ordered several time and never had big issues.The crew was very fast answering and gave a corrective. Convenient payment, free shipping and optional insurance. I am very pleased with my new smartphone, as well as with Fastcardtech.

They do honest business, respect costumers, web site presented in a nice view. Several shipping options and prices. Good variety of products and a good customer support. Will sure be back to the store for my next purchase

When I bought a mobile phone at this company. It arrived in several pieces.

Sent is back for repairs. After a few statements: phone is under repair at the factory. It has become quiet from fastcardtech-side. No updates.
Worse: no phone no refund, no replacement phone.

Do not make my mistake by trusting fastcardtech!
They are not your honest pal!
This company is scam. Avoid at any cost!

No customer SVC, no help a total unscrupulous Corp. A fraudulent deceitful organization, stay far away,...

I bought a meizu mx5 from them on November 2015. Not only the order came incomplete, (Tempered glass and eu adaptor were missing) but also the phone started unexpected shutdowns a month ago. After a series of emails I shipped back the phone and demmanded a refund (of course first I made sure that they supported refunds on defective products). They first told me that they will fix it and be patient. Then they told me to sent me another model instead (with worse specs). Long story short still nothing about my money. I can't believe these people run an eshop. Their responses are ridiculous. I regret trusting them with my money and I strongly recommend you don't.

I highly recommend this online store if you want good products and great prices.
Some time you have to wait some days because of free ship. But the end result is worth it. You will find you get same items cheap at least 20% than ebay and amazon.

I was initially skeptical to consider an online retailer that supposedly had free shipping. I mean does that mean terrible service and support, also + horrible product.
Come on that should is BIG NO, in fact just the opposite they are genuine and the products I have ordered and received so far are of really good quality.

I ordered some small items first (phone screen protector and case) for a new phone and was worried about the correctness of the details on the website about given products. They were very accurate and the awesome website with the wide range of product listings was in fact what gave me the confidence to make the purchase.

Now I had ordered one tablet pc today arrived.

Everything is good

I bought phone from fastcardtech few years ago and never received it. I asked for money back and even it I didn't received. I even paid insurance for the case that pfone is lost during shipping. But from fastcardtech nobody communicate with me.

Not; ong before, I have bought one Xiaomi phone in this online store. With good configurations, it really takes me a good experience. And the service of this store is very good. I like it very much!

Got a Meizu phone from here. The phone was delivered completely as ordered with all the additionals. The only problem that emerged was that the delivery time was more than I expected - the delivery got delayed from the store end.

I received a hdc s7 with only 1 gb ram, in the page it says 2 gb, and with the speaker broken, I also bought a case, which they did not send and they did not want to return the money

I have bought one Xiaomi Redmi Note 4, the shipment arrived very quickly after it was sent, and I could pay with card which I prefer the most. Good products, serious seller, corteous and helping service team, Thanks!

DO not be cheated by the nice looking price tag!
You will get what you paid for!
Hidden charges during completing order.
FREE shipping according the advertising - you wish so!
They will ask for extra money in addition and making an idiot from you.
I got two answers from two employes completely different about the same order.
Afterwards, I realized that they never send my parcel, provided tracking number was fake and stopped communicating via email.
Long story short. Frauds, cheaters idiots who are abusing our confidence in internet trade!
If you see 1/2 reviews with one star something should be wrong!