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FASHIONPHILEReviews 2,527

4.6

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
0 helpful votes
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Smooth transaction!
August 23, 2023

Great buy, smooth transaction and excellent customer service! Extremely pleased!

Date of experience: August 23, 2023
New York
1 review
0 helpful votes
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Exceptional
August 23, 2023

Just brilliant customer service. Bag was perfectly as described, even better actually.

Date of experience: August 23, 2023
Michigan
1 review
0 helpful votes
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Great experience
August 23, 2023

Loved the chat feature that allowed me to get some questions answered from someone who could see the bag in person. The bag was in even better condition than I was expecting! So happy with my purchase and the experience.

Date of experience: August 23, 2023
California
1 review
0 helpful votes
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Fast shipping
August 20, 2023

Item arrived exactly as described in great condition. Arrived in a day from CA.

Date of experience: August 20, 2023
Texas
1 review
0 helpful votes
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Excellent
August 19, 2023

Easy ordering process. Ship within a few days and item received within the same week!

Date of experience: August 19, 2023
California
1 review
0 helpful votes
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Had a great experience, will definitely be back again to purchase. Just didn't love the size or color this time.

Date of experience: August 19, 2023
Washington
1 review
0 helpful votes
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Just as described
August 19, 2023

It every convenient to have a place to go to find discontinued limited fashion pieces at reasonable prices.

Date of experience: August 19, 2023
Texas
1 review
0 helpful votes
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Beat all of my expectations!
August 19, 2023

Great site! Bag is even better in person! I will definitely be back to purchase again!

Date of experience: August 19, 2023
New York
1 review
0 helpful votes
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Best purchase!
August 18, 2023

Very fast, good service, and the personal shopper were helpful

Date of experience: August 18, 2023
Texas
1 review
0 helpful votes
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Nice hat!
August 18, 2023

Good selections. Easy return. Satisfied with the purchases.

Date of experience: August 18, 2023
Ohio
1 review
0 helpful votes
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I love my purchase
August 18, 2023

I received my items in a lovely box, I am really happy with the quality of the purse and wallet! They feel brand new! Will be buying again!

Date of experience: August 18, 2023
Massachusetts
1 review
1 helpful vote
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LV speedy 30
August 17, 2023

I love my bag! Arrived on time and in the exact condition as I was hoping. Super happy with this purchase!

Date of experience: August 17, 2023
New Jersey
1 review
0 helpful votes
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LV Purchase
August 15, 2023

Very pleased with my purchase. I highly recommend Fashionphile! I bought an LV in " very good" condition and it was near perfect! Thank you!

Date of experience: August 15, 2023
New York
1 review
0 helpful votes
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I ordered two Louis Vuitton bags. They came quickly, protected well, and was impressed with the condition considering both bags are around 20 years old. Specifically a MM croissant that was marked in "very good" condition by Fashionphile, that besides the vachetta patina, honestly looks like it could have been purchased yesterday. However, the standout part of my experience was Delaney W. From the California personal shopper team. When I requested additional photos of the bag she not only provided photos and a video but did so quickly.

Date of experience: August 15, 2023
KR
1 review
0 helpful votes
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Perfect
August 15, 2023

The shipping was very fast, and the condition of the item was perfect as described.

Date of experience: August 15, 2023
California
1 review
0 helpful votes
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Great!
August 13, 2023

It was fast & easy for my reservation and shipping was well packaged.

Date of experience: August 13, 2023
California
1 review
0 helpful votes
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Awesome Experience
August 12, 2023

I have purchased over 60 items from Fashionphile since 2013. My last purchase went very well. I only wish the layaway plan was 90 days instead of 60 days.

Date of experience: August 12, 2023
Florida
1 review
0 helpful votes
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Great Experience
August 12, 2023

Did everything online and no issues. Item came as advertised.

Date of experience: August 12, 2023
Australia
1 review
0 helpful votes
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Little leap of faith well rewarded
August 8, 2023

It would be great to be able to chat to a service agent in realtime on Whatsapp to get quick answers like what The Real real offers. It took too long for enquires to be replied by email and my question wasn't even copied or addressed in that email.

It took a leap of faith to order based on the photos and the item came well packed and love that the condition was good as described, but had very minor flaws that were not mentioned/photograghed.

Date of experience: August 8, 2023
Australia
1 review
0 helpful votes
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I absolutely love the shopping experience at Fashionphile. Amazing products and first class customer service. Always my first choice when shopping for luxury items

Date of experience: August 5, 2023