FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
It looked better in person than the pictures
Provided on the website. My purse was basically brand new it had the tags and the original dust bag. This is my second purchase I have made from fashionphile and both times I have been satisfied!
Very happy with my purchase. Love the items and the service was great!
Didint receive it i. 2 days even tho I payed for 2 days shipping but overall I'm happy with my experience I feel I got this bag for half off and it's also discontinued love being assured that it's authentic
I've purchased multiple times and am very pleased with the condition of the bags, delivery process and the support of their personal shoppers.
Not my first purchase with Fashionphile. Almost always overpriced but reliable in terms of authenticity and condition. My recent addition to my lux bag collection is a Fendi camera bag. It was surprisinginly well priced and condition is excellent. I am very happy with my purchase and will definitely be back for more...
I am in love with these shoes! New as expected and so comfortable. So happy
I was hesitant to purchase an LV purse preloved because the market is saturated with counterfeit goods but I am very happy to say the purse I purchased from FASHIONPHILE is exactly as described, absolutely gorgeous and AUTHENTIC. Thank you and count me as a loyal customer now.
I bought the coveted Chanel Dad Sandals and I absolutely love they! They were exactly as described and came super fast! I love Fashionphile and will definitely be back!
Great quality my second purchase I love it. Will buy more!
I purchased two items from them and they refuse to return my money. It was sent back in a timely manner in the same condition they sent it to me. Do not purchase from them. A complete rip off. Customer service is horrible.
I had my eye on this ring for awhile and was super excited to see it discounted. Item arrived timely and in great condition, as described. Would buy from Fashionphile again.
I stumbled onto the website and was delighted with FASHIONPHILE. It was easy to order and delivered as expected.
I recently purchased a Givenchy clutch bag from fashionphe. First, the location stated the Carlsbad location but when I tracked the package it was actually coming from New Jersey. Secondly, I received the bag the tag was missing. The tag was in the box. The tag stated if not attached to the bag, the bag is yours! So I am stuck with the fake bag! Finally, I checked the serial number …Givenchys serial number is 6 characters The serial number on the bag has 7 characters! This of course is a big indicator that the bag is a fake. Please be aware as the company states that all items are authentic but in this case the bag is a fake!
Experience overall was great the only thing I was disappointing about was that I had to pay almost $100 in duties on top of the price of the bag so it kind of worked out to be roughly the same price as it would've been and there was no indication anywhere that I had to pay duties nonetheless I got the bag it was good quality and the app is very addicting!
The shipping took a long time but the items arrived as expected and the packaging was very nice.
I was able to get my dream bag, in pre price hike and mint condition status. Very happy overall with the experience.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!