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business logo of FASHIONPHILE

FASHIONPHILEReviews 8,935

4.8

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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39,850 reviews
Nevada
1 review
0 helpful votes
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Cartier necklace
December 7, 2021

Beautiful and exactly as described. I've purchased several items from this site and always been happy with my purchase.

Date of experience: December 7, 2021
Pennsylvania
1 review
0 helpful votes
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So easy
December 4, 2021

I had a great experience with their layaway plan. My item was shipped the day after my last payment and I received it 2 days later. I will definitely purchase from Fashionphile again!

Date of experience: December 4, 2021
Tennessee
1 review
0 helpful votes
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Item received
December 4, 2021

It was a easy and smooth transaction. I will for sure order again.

Date of experience: December 4, 2021
GB
2 reviews
2 helpful votes
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Amazing!
December 4, 2021

Always great! That's why I keep coming back. FASHIONPHILE has earned my trust, and I'll be buying from them again for sure. Quick responses and Easy returns with quick refunds if you have a change of heart - just don't remove that authenticity tag until you've decided to keep it! I will be back.

Date of experience: December 3, 2021
Ohio
1 review
0 helpful votes
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Love my David Yurman Ring
December 3, 2021

The packaging is first class. I was impressed when I opened the box before I saw the ring. The ring is gorgeous. Thank you for a pleasant experience.

Date of experience: December 3, 2021
Texas
1 review
0 helpful votes
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Great first purchase!
December 3, 2021

I received my items on time. So far, I've had a great first experience!

Date of experience: December 3, 2021
Illinois
1 review
0 helpful votes
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Quick shipping
December 2, 2021

Purchased on Friday and received on Wednesday. Quick shipping and I appreciate that since I tend to be impatient. Purse is just as described. Thank you!

Date of experience: December 2, 2021
Japan
0 reviews
0 helpful votes
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Great Product, Slow Shipping
January 1, 2022

My wallet showed up as listed. Great condition, included the dust bag and proof of authenticity. The only issue I had with my order was that it took a month and a half to get here. With that being said, we are military stationed overseas but we do have a US address and anything sent priority mail is usually here in 2 weeks or less. However, this package went snail mail and ended up coming by boat. I don't completely blame the company for this, as they probably didn't know, but I would suggest looking into a better way to ship to military personnel overseas. Next time I'll order it to a family member and have them forward it through priority shipping.

Date of experience: December 2, 2021
Washington
1 review
0 helpful votes
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FIVE STAR
December 1, 2021

I had the most amazing first experience with Fashionphile! First of all, the app is super easy to use! Also, when I wanted to see the bag in natural light and on a body, the FP team sent photos via email right away. Lastly, I purchased my Chanel Boy Bag at 9 p.m. on a Tuesday, by Wednesday at 9 a.m. my shipping label was already created and the bag was shipped out the door that afternoon. I really appreciate this kind of promptness - especially when I'm waiting for my first Chanel bag!

Thank you Fashionphile Team!

Date of experience: December 1, 2021
Texas
1 review
0 helpful votes
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Gorgeous Louis V
November 30, 2021

Very smooth process purchasing the item. Shipping was slow from the order date. This was partially to be expected. Loved the presentation of the box. Made the purchase very special.

Date of experience: November 30, 2021
California
2 reviews
0 helpful votes
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Excellent as always
November 30, 2021

Purchasing was a breeze. Very happy with product. Was as described.

Date of experience: November 30, 2021
New Jersey
2 reviews
0 helpful votes
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Highly recommend
November 30, 2021

Wallet was packaged very carefully and was just as described.

Date of experience: November 30, 2021
Hong Kong
1 review
0 helpful votes
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First time buying in Fashionphile
November 27, 2021

Appreciated that I had prompt replies to my questions through emails :) Shipment tracking function was also quite helpful. I was unaware though that Fashionphile technically doesn't sell any "new" items.

Date of experience: November 27, 2021
Canada
1 review
0 helpful votes
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Happy
November 26, 2021

The items I bought were in excellent condition as described.

Date of experience: November 26, 2021
New Jersey
1 review
0 helpful votes
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Exceptional Experience
November 26, 2021

Loved everything about my purchase. I caught a discount code, and was able to pay for my gucci belt in increments which made it attainable. My belt was delivered within 3 days which was impressive. When I opened the box everything had my smiling from ear to ear. From the confetti detail, the box for my item instead of just sending the belt in a dust bag alone was all impressive. I thoroughly enjoyed how they even put tags on my belt because it made it feel like i bought a brand new belt rather than preowned. The belt was in meticulous condition also. I am pleased above and beyond. Im officially a fashionphile fan!

Date of experience: November 26, 2021
Washington
1 review
0 helpful votes
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Love them!
November 24, 2021

All of my experiences with FASHIONPHILE have been excellent! Whether it is a call to ask about an item, selling a bag, or purchasing one. Wonderful team!

Date of experience: November 24, 2021
California
1 review
0 helpful votes
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I never receive my package and Fashionphile did not willing to be responsible to it.
Bases on what they told me, they still require signatures on package delivery. However, Since the covid, ups, fedex can drop off the package just getting an e-sign. - which means they can e-sign anywhere and don't really have to see me. I asked Fashionphile to provide my actual signature as a proof- they could not, but they just told me abt the e-sign.
Funny thing is weeks after, i tried to placed an order then I found out Fashionphile suspended my account after i file this issue with them.- really? The only one time i did not receive my item and Ive been a member since 2017... i could not help but wonder if they are racist? This is too much... so i lost my money and my account?
Based on 2 events above, I can see they value their customers poorly. THEY DO NOT CARE
I do not want to risk another thousands of dollars on them. And you should't either.
I'd shop with other similar retailers.

Date of experience: November 24, 2021
New York
1 review
0 helpful votes
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Great service!
November 22, 2021

Absolutely love fashionpile! Sold a bag there and the process of getting my money for it was so seamless. I have also now ordered from them and the bags are exactly as shown online. They are very transparent. I would definitely be recommending to friends!

Date of experience: November 22, 2021
Washington
1 review
0 helpful votes
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Perfect condition
November 21, 2021

Basically brand new, description was perfect, packaged nicely and came with everything

Date of experience: November 21, 2021
Delaware
1 review
0 helpful votes
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LV Speedy 35
November 20, 2021

Love it! Shipping was prompt and I'm enjoying my new to me handbag!

Date of experience: November 20, 2021