FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
Beautiful and exactly as described. I've purchased several items from this site and always been happy with my purchase.
I had a great experience with their layaway plan. My item was shipped the day after my last payment and I received it 2 days later. I will definitely purchase from Fashionphile again!
It was a easy and smooth transaction. I will for sure order again.
Always great! That's why I keep coming back. FASHIONPHILE has earned my trust, and I'll be buying from them again for sure. Quick responses and Easy returns with quick refunds if you have a change of heart - just don't remove that authenticity tag until you've decided to keep it! I will be back.
The packaging is first class. I was impressed when I opened the box before I saw the ring. The ring is gorgeous. Thank you for a pleasant experience.
I received my items on time. So far, I've had a great first experience!
Purchased on Friday and received on Wednesday. Quick shipping and I appreciate that since I tend to be impatient. Purse is just as described. Thank you!
My wallet showed up as listed. Great condition, included the dust bag and proof of authenticity. The only issue I had with my order was that it took a month and a half to get here. With that being said, we are military stationed overseas but we do have a US address and anything sent priority mail is usually here in 2 weeks or less. However, this package went snail mail and ended up coming by boat. I don't completely blame the company for this, as they probably didn't know, but I would suggest looking into a better way to ship to military personnel overseas. Next time I'll order it to a family member and have them forward it through priority shipping.
I had the most amazing first experience with Fashionphile! First of all, the app is super easy to use! Also, when I wanted to see the bag in natural light and on a body, the FP team sent photos via email right away. Lastly, I purchased my Chanel Boy Bag at 9 p.m. on a Tuesday, by Wednesday at 9 a.m. my shipping label was already created and the bag was shipped out the door that afternoon. I really appreciate this kind of promptness - especially when I'm waiting for my first Chanel bag!
Thank you Fashionphile Team!
Very smooth process purchasing the item. Shipping was slow from the order date. This was partially to be expected. Loved the presentation of the box. Made the purchase very special.
Purchasing was a breeze. Very happy with product. Was as described.
Wallet was packaged very carefully and was just as described.
Appreciated that I had prompt replies to my questions through emails :) Shipment tracking function was also quite helpful. I was unaware though that Fashionphile technically doesn't sell any "new" items.
The items I bought were in excellent condition as described.
Loved everything about my purchase. I caught a discount code, and was able to pay for my gucci belt in increments which made it attainable. My belt was delivered within 3 days which was impressive. When I opened the box everything had my smiling from ear to ear. From the confetti detail, the box for my item instead of just sending the belt in a dust bag alone was all impressive. I thoroughly enjoyed how they even put tags on my belt because it made it feel like i bought a brand new belt rather than preowned. The belt was in meticulous condition also. I am pleased above and beyond. Im officially a fashionphile fan!
All of my experiences with FASHIONPHILE have been excellent! Whether it is a call to ask about an item, selling a bag, or purchasing one. Wonderful team!
I never receive my package and Fashionphile did not willing to be responsible to it.
Bases on what they told me, they still require signatures on package delivery. However, Since the covid, ups, fedex can drop off the package just getting an e-sign. - which means they can e-sign anywhere and don't really have to see me. I asked Fashionphile to provide my actual signature as a proof- they could not, but they just told me abt the e-sign.
Funny thing is weeks after, i tried to placed an order then I found out Fashionphile suspended my account after i file this issue with them.- really? The only one time i did not receive my item and Ive been a member since 2017... i could not help but wonder if they are racist? This is too much... so i lost my money and my account?
Based on 2 events above, I can see they value their customers poorly. THEY DO NOT CARE
I do not want to risk another thousands of dollars on them. And you should't either.
I'd shop with other similar retailers.
Absolutely love fashionpile! Sold a bag there and the process of getting my money for it was so seamless. I have also now ordered from them and the bags are exactly as shown online. They are very transparent. I would definitely be recommending to friends!
Basically brand new, description was perfect, packaged nicely and came with everything
Love it! Shipping was prompt and I'm enjoying my new to me handbag!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!