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business logo of FASHIONPHILE

FASHIONPHILEReviews 9,020

4.7

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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39,985 reviews
New York
1 review
0 helpful votes
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SJC
March 27, 2022

It's my first experience with Fashionphile. I discovered Fashionphile through a friend who knows all the best deals and resources in fashion. I had known I wanted to get this bag for a while, and I pulled the trigger because (1) I am starting to go back to the office and need a new purpose that fits my laptop (2) the combination of the bag condition and price was impeccable (3) there was further discount which made it too good to pass on. I was IMPRESSED with the speed of the delivery, the quality, and the care of the packaging. The condition was as described. This bag is perfect and my experience massively exceeded my expectations. I love that I can re-sell the bag down the line too! Given how easy this was, I am compelled by the idea of swapping my bags every so often!
I have to say, however, I only used this site because my friends recommended it to me. I initially was very very wary because the website looked janky and not high-end. I wish the website was more polished and conveyed trust.

Date of experience: March 27, 2022
Missouri
1 review
0 helpful votes
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Easy experience! Found exactly what I wanted! Check out was simple and I received my package faster than I expected. My bag was in perfect almost new condition.

Date of experience: March 27, 2022
Florida
1 review
0 helpful votes
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Disappointed
April 25, 2022

The product was described as "Excellent Condition" but the snap button doesn't work, the wallet won't stay close and this issue wasn't on the description of the piece. Not happy with the item I purchased.

Date of experience: March 26, 2022
Florida
1 review
0 helpful votes
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Couldn't be happier with purchase!
March 26, 2022

What a great experience! Came on time and matched reviews.

Date of experience: March 26, 2022
Pennsylvania
1 review
0 helpful votes
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Accurate
March 26, 2022

Got the correct item; looked just like the picture. Arrived quickly

Date of experience: March 26, 2022
Canada
1 review
0 helpful votes
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Capucines duo
March 25, 2022

I'd give 10 stars if I could. All around fantastic experience, will definitely be coming back! Lightening fast shipping as well, great first experience for certain.

Date of experience: March 25, 2022
Georgia
1 review
0 helpful votes
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Received just as ordered!
March 25, 2022

Shipping was super fast and it looks just like the pictures.

Date of experience: March 25, 2022
Indiana
1 review
0 helpful votes
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Love my new YSL
March 25, 2022

Easy to shop. Great choices. Quick delivery. All in all a great experience. Will buy from here again.

Date of experience: March 25, 2022
Kansas
1 review
0 helpful votes
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Very satisfied
March 25, 2022

Well pkgd
Clear instruction in the event of a return
Inclusion of a nail file is a nice touch and good advertising
Purchase as advertised
Satisfied customer!

Date of experience: March 25, 2022
Tennessee
1 review
0 helpful votes
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Very impressed!
March 25, 2022

I loved the packaging and the quality of the bag. Fast delivery also. I was concerned as it was my first purchase but I definitely will be buying again.

Date of experience: March 25, 2022
California
1 review
0 helpful votes
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It's Perfect!
March 25, 2022

It is the perfect small Chanel bag that I was looking for. It arrived in pristine condition. I love it!

Date of experience: March 25, 2022
Florida
1 review
0 helpful votes
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Great experience
March 25, 2022

This was my first time using Fashionphile and everything was smooth and easy! Will definitely use them again!

Date of experience: March 25, 2022
California
1 review
0 helpful votes
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Love it
March 24, 2022

I love it. Quick delivery, basically got it the next day

Date of experience: March 24, 2022
New Zealand
1 review
0 helpful votes
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Fast delivery
March 24, 2022

The delivery is so fast. It took about 5 days after my purchase.

Date of experience: March 24, 2022
California
1 review
0 helpful votes
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Handbag purchase
March 24, 2022

Easy process and quick delivery! The handbag is in the condition described and is beautiful!

Date of experience: March 24, 2022
Georgia
1 review
0 helpful votes
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I paid for quick shipping And it came quick
March 23, 2022

Shipped quick. Package was wrapped nicely. I will definitely order again from them

Date of experience: March 23, 2022
New Jersey
1 review
0 helpful votes
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LV 4 Key Holder
March 23, 2022

Item was in very good condition! The whole process went very smoothly and I received my purchase as expected.

Date of experience: March 23, 2022
California
1 review
0 helpful votes
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Happy with my purchase
March 23, 2022

Super happy shipped super fast, i ordered on sunday and received on Tuesday! Cute packaging as well :) would buy from here again

Date of experience: March 23, 2022
New York
1 review
0 helpful votes
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Thank You!
March 23, 2022

I received my order and am very happy. The packaging was wonderful and provided a wonderful experience. Look forward to my next purchase! Thank you!

Date of experience: March 23, 2022
Maryland
1 review
0 helpful votes
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Even Better Than Expected
March 23, 2022

My purchase was listed as "Excellent"
Condition but it was perfect with no visible signs of use at all! This was my first purchase from Fashionphile. I have used other high end consignment sites that don't take returns for bags and been sent bags that, if they were lucky, would be considered "good condition" at best and were labeled "excellent with no signs of wear". I am more confident in Fashionphiles authenticity verification and appreciate their return policy. This will not be my go to site for previously owned items.

Date of experience: March 23, 2022