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FASHIONPHILEReviews 10,192

4.7

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,334 reviews

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Japan
1 review
0 helpful votes
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Love it!
August 19, 2023

Product was just as described and in great condition, love it!

Date of experience: August 19, 2023
Nevada
1 review
0 helpful votes
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UPS ISSUE
September 18, 2023

Local UPS delivery service POOR. Said delivered and missed. Not true. I PICKED UP my box after almost a day of calling to UPS Customer service.
Pls. Use USPS. Very reliable
UPS POOR SERVICE.

Date of experience: August 19, 2023
Nevada
1 review
0 helpful votes
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I love my Luis
August 19, 2023

The whole experience was great! I definitely will purchase another Luis Vutton bag from this company again!

Date of experience: August 19, 2023
Texas
1 review
0 helpful votes
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Excellent
August 19, 2023

Easy ordering process. Ship within a few days and item received within the same week!

Date of experience: August 19, 2023
California
1 review
0 helpful votes
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Had a great experience, will definitely be back again to purchase. Just didn't love the size or color this time.

Date of experience: August 19, 2023
Washington
1 review
0 helpful votes
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Just as described
August 19, 2023

It every convenient to have a place to go to find discontinued limited fashion pieces at reasonable prices.

Date of experience: August 19, 2023
Texas
1 review
0 helpful votes
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Beat all of my expectations!
August 19, 2023

Great site! Bag is even better in person! I will definitely be back to purchase again!

Date of experience: August 19, 2023
California
1 review
0 helpful votes
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What a great experience
August 19, 2023

I would like to compliment this company on the fast delivery of my bag. It came so quick( 2 days from the time of purchase.) I will be ordering again from this company for sure. In addition the packaging was top notch. My bag came in a cute dust bag to keep my bag free from harm.

Date of experience: August 19, 2023
California
1 review
0 helpful votes
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Beautiful piece
August 19, 2023

Beautiful piece, authenticity guaranteed, fast shipping.

Date of experience: August 19, 2023
Maryland
1 review
0 helpful votes
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Awesome customer service!
August 19, 2023

I went to the store in NYC and had a great time. What a wonderful opportunity to try so many different types of bags. The sales associate was kind and patient with me while I tried the different bags and made my choice. In the end, I chose a beautiful bag that I would never have been able to get otherwise.

Date of experience: August 19, 2023
Ohio
3 reviews
0 helpful votes
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Love my bag!
August 19, 2023

Perfect experience and a beautiful bag at a great price

Date of experience: August 19, 2023
Minnesota
1 review
0 helpful votes
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Love Fashionphile!
August 19, 2023

Love you guys. Always trust your authenticity, shop worry free.

Date of experience: August 19, 2023
California
1 review
0 helpful votes
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I wish my order was packaged more presentably,I know it was a necklace without it's original box, but just placed inside a small fashionphile pouch without protection for tangling or whatsoever.

Date of experience: August 18, 2023
Nevada
1 review
0 helpful votes
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Lovely necklace
August 18, 2023

Thanks to the staff answering my questions, I was able to decide on the perfect necklace for myself. Second time's the charm!

Date of experience: August 18, 2023
Texas
1 review
0 helpful votes
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Love shopping pre-loved
August 18, 2023

Fast delivery, impeccable prices for pre-loved items

Date of experience: August 18, 2023
Arizona
1 review
0 helpful votes
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Saint Laurent bag
August 18, 2023

I had the best experience, the customer service representatives were very knowledgeable, helpful and friendly. One of the customer care reps even texted me pictures of the purse before I bought it and describe it to me and the condition. I absolutely love the bag!

Date of experience: August 18, 2023
New York
1 review
0 helpful votes
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Best purchase!
August 18, 2023

Very fast, good service, and the personal shopper were helpful

Date of experience: August 18, 2023
Texas
1 review
0 helpful votes
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Nice hat!
August 18, 2023

Good selections. Easy return. Satisfied with the purchases.

Date of experience: August 18, 2023
New York
1 review
0 helpful votes
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It was great
August 18, 2023

Love my purchase.I always like what I get from fashion

Date of experience: August 18, 2023
Washington
1 review
0 helpful votes
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Simple and quick transaction
August 18, 2023

Never had any issues with Fashionphile shopping experience or shipping experience. Also have sold to them on multiple occasions and no issues there as well. Quick, simple, and seamless. Would definitely shop/sell with them again!

Date of experience: August 18, 2023