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FASHIONPHILEReviews 10,192

4.7

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,334 reviews

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Wisconsin
1 review
0 helpful votes
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Average at best- used to be better
December 21, 2023

The shipping can be hit or miss on timeliness. And with them changing returns from 30 days to 15 can be challenging when a bag takes 5+ days to get to you. They used to have free shipping and returns, that's now gone. Which was one step up from its competitors. At this point there's nothing special anymore to make them ahead of the pack.

Date of experience: December 14, 2023
California
1 review
0 helpful votes
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Very satisfied with my purchase!
December 14, 2023

My purchase was delivered on time and it was an excellent condition.

Date of experience: December 14, 2023
New Zealand
1 review
0 helpful votes
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Excellent, so pleased with my purchase
December 14, 2023

Fashionphile described my LV Sirius 50 suitcase perfectly, they packed it beautifully. It arrived in a reasonable amount of time. I would certainly purchase ftom Fashionphile again.

Date of experience: December 14, 2023
Illinois
1 review
0 helpful votes
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Amazing product!
December 14, 2023

So quick and easy! The bag was in absolutely amazing condition! Picture didn't do it justice! Will definitely be ordering again!

Date of experience: December 14, 2023
Colorado
1 review
0 helpful votes
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My personal shoppe Tyr was so quick to respond and so helpful. He walked me through a few items to help me choose the perfect piece!

Date of experience: December 14, 2023

Love the reserve!
November 21, 2021
Previous review

Love the reserve!

Date of experience: November 21, 2021
New York
1 review
0 helpful votes
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Return
December 14, 2023

The purse is smaller than expected. I would like to return please

Date of experience: December 14, 2023
California
1 review
0 helpful votes
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The size of the bag was incorrect. It was mentioned in the title that the bag was "small", but it was actually the "mini" size. For the packaging the bag was smushed into a small box with no stuffing on the inside of the bag. I was absolutely shocked since I've never received a bag like that before… the bag is permanently misshaped.

Date of experience: December 14, 2023
California
1 review
0 helpful votes
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Nice bag
December 13, 2023

I bought a Valentino bag it was in a good conditions same as the descriptions and pictures. Happy with it

Date of experience: December 13, 2023
New Jersey
2 reviews
0 helpful votes
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I always love to buy from FASHIONPILE. I trust and I love buying from you because everything I buy from you has been authenticated. And the items are in very good conduction. And l love how beautiful you pack the items.

Date of experience: December 13, 2023
Illinois
1 review
0 helpful votes
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Beautiful authentic & as described
December 13, 2023

I'm very satisfied with my purchase price was very reasonable. The shipping and communication was excellent. So grateful that items are authenticated before shipping—
Cannot wait to do business again

Date of experience: December 13, 2023
California
1 review
0 helpful votes
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Excellent
December 13, 2023

Beautiful item. Great website user friendly would recommend and shop again!

Date of experience: December 13, 2023
Texas
1 review
0 helpful votes
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Chanel 22 in red "excellent" condition
December 13, 2023
Updated review

The bag I bought was marketed as "excellent" but they honestly could have sold it as new. I looked it over with a fine tooth comb, and she's perfect. I love her

Date of experience: December 13, 2023

Purchase Chanel Earrings
September 15, 2023
Previous review

Earrings are beautiful and as described. Love them!

Date of experience: September 15, 2023
Michigan
1 review
0 helpful votes
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Coral MCM bag
December 13, 2023

The bag was as described. The price was very reasonably priced. The bag cane in a reasonable amount of time.

Date of experience: December 13, 2023
California
1 review
0 helpful votes
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Excelente
December 13, 2023

I received my order within three days, that was very good. Thank you for good service.

Date of experience: December 13, 2023
Washington
1 review
0 helpful votes
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Red Chanel
December 13, 2023

I've been dreaming of a Chanel for decades and finally decided on it… I searched all the red bags, and narrowed it down to a few based on style, shade of red and most importantly the rating of condition. I saved/favorited a few and then waited. A few weeks passed and one of my favorites went down in price $500, so I seized the opportunity! I made the purchase and when it came, I was not disappointed! The bad is in impeccable condition! Looks like new… this is my 4th purchase but all other bags were LV. I couldn't be happier! Now to find my red Mercedes, lol!

Date of experience: December 13, 2023
Florida
1 review
0 helpful votes
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Great selection great service
December 13, 2023

Had help from her fashion designer at the Chelsea location was very satisfied with the level of service and expertise would highly recommend Fashionphile.

Date of experience: December 13, 2023
Texas
1 review
0 helpful votes
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Ms.
December 13, 2023

I very like the bag except the color is a little bit different from the picture.

Date of experience: December 13, 2023
Florida
1 review
0 helpful votes
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I love my new shoes
December 13, 2023

Shopping was fast and easy. I'm really surprised with this being my first time ordering from your company.

Date of experience: December 13, 2023
Illinois
1 review
0 helpful votes
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Her first Louie
December 13, 2023

It was simple and easy, can't wait until Christmas when my wife sees her purse.

Date of experience: December 13, 2023
New York
2 reviews
0 helpful votes
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Satisfied with my purchase
December 13, 2023

I love the bag, it is relatively brand new!

The shipping restriction makes it difficult to have the order delivered on time.

Date of experience: December 13, 2023