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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
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The shipping can be hit or miss on timeliness. And with them changing returns from 30 days to 15 can be challenging when a bag takes 5+ days to get to you. They used to have free shipping and returns, that's now gone. Which was one step up from its competitors. At this point there's nothing special anymore to make them ahead of the pack.
My purchase was delivered on time and it was an excellent condition.
Fashionphile described my LV Sirius 50 suitcase perfectly, they packed it beautifully. It arrived in a reasonable amount of time. I would certainly purchase ftom Fashionphile again.
So quick and easy! The bag was in absolutely amazing condition! Picture didn't do it justice! Will definitely be ordering again!
My personal shoppe Tyr was so quick to respond and so helpful. He walked me through a few items to help me choose the perfect piece!
The size of the bag was incorrect. It was mentioned in the title that the bag was "small", but it was actually the "mini" size. For the packaging the bag was smushed into a small box with no stuffing on the inside of the bag. I was absolutely shocked since I've never received a bag like that before… the bag is permanently misshaped.
I always love to buy from FASHIONPILE. I trust and I love buying from you because everything I buy from you has been authenticated. And the items are in very good conduction. And l love how beautiful you pack the items.
I'm very satisfied with my purchase price was very reasonable. The shipping and communication was excellent. So grateful that items are authenticated before shipping—
Cannot wait to do business again
Beautiful item. Great website user friendly would recommend and shop again!
The bag I bought was marketed as "excellent" but they honestly could have sold it as new. I looked it over with a fine tooth comb, and she's perfect. I love her
Earrings are beautiful and as described. Love them!
The bag was as described. The price was very reasonably priced. The bag cane in a reasonable amount of time.
I've been dreaming of a Chanel for decades and finally decided on it… I searched all the red bags, and narrowed it down to a few based on style, shade of red and most importantly the rating of condition. I saved/favorited a few and then waited. A few weeks passed and one of my favorites went down in price $500, so I seized the opportunity! I made the purchase and when it came, I was not disappointed! The bad is in impeccable condition! Looks like new… this is my 4th purchase but all other bags were LV. I couldn't be happier! Now to find my red Mercedes, lol!
Had help from her fashion designer at the Chelsea location was very satisfied with the level of service and expertise would highly recommend Fashionphile.
I very like the bag except the color is a little bit different from the picture.
Shopping was fast and easy. I'm really surprised with this being my first time ordering from your company.
It was simple and easy, can't wait until Christmas when my wife sees her purse.
I love the bag, it is relatively brand new!
The shipping restriction makes it difficult to have the order delivered on time.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!