• Shenzhen Suhuitong Network Technology Co. Ltd.

Shenzhen Suhuitong Network Technology Co. Ltd.

Overview

Shenzhen Suhuitong Network Technology Co. Ltd. has a rating of 1.17 stars from 81 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shenzhen Suhuitong Network Technology Co. Ltd. most frequently mention total scam, and full refund problems. Shenzhen Suhuitong Network Technology Co. Ltd. ranks 2261st among Women's Clothing sites.

  • Service
    14
  • Value
    15
  • Shipping
    15
  • Returns
    16
  • Quality
    14

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
34
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • We bought something from this people and no just took 2 months to get here, they sent an open item and incomplete.
  • These periods have lasted anywhere from 1 to 6 weeks.
How would you rate Shenzhen Suhuitong Network Technology Co. Ltd.?
Top Positive Review

“NOT scammer”

Glysom C.
11/27/18

I was quite worried when I saw the reviews here, they invited me to visit their office in Shenzhen. I came visit their office with my Chinese friends. Finally I gave it a shot, and it turn out to be not scammer.At least they really did help me with the money coming in, and I received my money back. But to be honest their fees is quite expensive.

Top Critical Review

“THIS IS THE MOST UNTRUSTED SELLER.”

Mike E.
7/12/23

THIS IS THE MOST UNTRUSTED SELLER. THE QUALITY OF MERCHANDISE ARE ABSOLUTELY VERY LOW AND HORRIBLE! PLEASE DO NOT LET THEIR GLORIES WEB SITE FOUL YOU. IT IS ALL PHOTO SHOP. DO NOT LET THE 30 DAYS WARRANTY RETURN FOUL YOU. IT WILL COST YOU A QUIT BEAT TO RETUN TO OVER SEES. I JUST WANT THE PEOPLE KNOW WHAT I WENT THROUGH, THEY DON'T GO THROUGH. PLEADE DO YOUR SELF A FAVOR AND DO NOT LET THEIR WEB SITE FOUL YOU. PAYPAL HAS DROPPED THE SELLER. Date of experience: May 23,2023

Reviews (81)

Rating

Timeframe

Other

Reviews that mention popular keywords

2 months (6) 6 weeks (3)
Thumbnail of user nicole.a.j85
1 review
0 helpful votes
October 18th, 2023

I received damaged product with damaged packaging.
Even it looks used!
They offered 2 CAD discount!

Service
Value
Shipping
Returns
Quality
Thumbnail of user brendaj1150
1 review
0 helpful votes
February 11th, 2023

Garbage product. The wand part wouldn't hold up to any pressure. This product isn't even credible to be sold at the Dollar Store. Do not buy! It was 30.44 US and I was charged for shipping even though this amazing promotion was free shipping. Then they charged me.48 US for Insurance. I am in Canada so my total was 42.61. Junk. I am trying to get my money back but am having trouble getting contact return information. Nothing in the packaging for returns.

Tip for consumers:
don't order it, fake advertising

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user darlingd5
1 review
0 helpful votes
October 12th, 2020

I have paid money to Shenzhen Jiangongshan Network Technology Co., Ltd. still havent recevied my wigs please assist because the trcking number has been saying this for more then a month
2020-09-03 07:50
Destination Country, Item arrived to destination country

Thumbnail of user mikee1011
1 review
2 helpful votes
July 12th, 2023

THIS IS THE MOST UNTRUSTED SELLER.
THE QUALITY OF MERCHANDISE ARE ABSOLUTELY VERY LOW AND HORRIBLE!
PLEASE DO NOT LET THEIR GLORIES WEB SITE FOUL YOU.
IT IS ALL PHOTO SHOP.
DO NOT LET THE 30 DAYS WARRANTY RETURN FOUL YOU. IT WILL COST YOU A QUIT BEAT TO RETUN TO OVER SEES.
I JUST WANT THE PEOPLE KNOW WHAT I WENT THROUGH, THEY DON'T GO THROUGH.
PLEADE DO YOUR SELF A FAVOR AND DO NOT LET THEIR WEB SITE FOUL YOU.
PAYPAL HAS DROPPED THE SELLER.

Date of experience: May 23,2023

Tip for consumers:
Absolutely poor quality and return policy.
Do not let the 30 days policy foul you.

Products used:
Shoes

Thumbnail of user ianm620
1 review
1 helpful vote
July 23rd, 2021

I ordered a "Star Trek" shirt, and received a "Transformers" shirt (pictured) in a very tiny "Large" size from Shenzhen Shanglaitong Network Technology Co. I complained and was offered a 20% discount. I held out for 40% return (and that was begrudgingly accepted by me), otherwise I had to pay postage to return the item and wait for it to arrive back in China for a refund. Very angry.

Tip for consumers:
Read reviews first!

Products used:
Clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user maryh1668
1 review
2 helpful votes
October 11th, 2020

Ordered a little portable washing machine and got a collapsible plastic bowl. I didn't even know where it came from until I started looking into another scam I fell for. $30 for a piece of crap plastic bowl not big enough to wash a hankie in. QGearOnline and Foofast may all be part of the same group of scammers, because I see the other scam listed here, too. The GTA-26 Battery Powered Chain saw came in as a piece of chain with straps on each end. Don't fall for any of these ads.

Thumbnail of user tonid130
2 reviews
0 helpful votes
July 21st, 2021

First I ordered a 3 for 50 plus taxes. I've still not gotten these, I ⁶⁵ I am have searched everywhere for help with Jiumengs phone number. The email they list for customer service returns undelivered. I'm now not sure what I need to do so I'll work with my bank to see how I need to proceed. So unhappy.

Thumbnail of user unhappyc123
1 review
3 helpful votes
June 12th, 2018

There are absolutely no guarantees with Fashionpay and it's understanble since they work with high risk industries (virtual goods and currencies, payday loans, forex, pharmacies, gaming, etc). Here are a few risks to bear in mind with Fashionpay:

1. You pay the setup fee and they can close your account any time (even after a few weeks of account opening, yes it has happened), setup fees are non-refundable in any case, kiss it goodbye, you can complain and negotiate all you want, you will not get your setup fee refunded. They can blame your account closure on the GLOBAL BRAND PROTECTION INNOVATION PROGRAMME (GBPIP) or that their processing banks have fined Fashionpay for whatever reason. You have no way of verifying this information.
2. Transaction success rate is around 60-70%. Sometimes Fashionpay will send out newletters saying that Visa channel has stopped working for an indefinite period of time. These periods have lasted anywhere from 1 to 6 weeks. During this "down time" you will not be compensated in any way. You can complain all you want, you will not get compensated.
3. The exchange rate is extortiaonate. Fashionpay charges in CNY (Chinese Yuan) and the exchange rate that US and European banks use is extraordinary. In the end your customers will see on their bank statements amounts 10-15% higher than they initially placed the order for on your website. You will find that quite a few customers will file chargebacks based on this.
4. Chargebacks. If you receive a chargeback and subsequently the customer cancels it and you submit all the required paper work to Fashionpay (customer comunnication, tracking numbers, etc), in 99% of cases Fashionpay would still not remove the chargeback, therefore you loose the order amount plus you get slapped a $20 penalty.
5. Setup and yearly fee - $4000+$4000. Comission on your transactions - 8%. Payout cycle - 30 days in arrears. Payout frequency - twice per month. The rolling reserve - 10% (paid after 180 days). Chargeback processing - $20.

Use at your own risk. We have lost a setup and a yearly fee with this company and they refuse to refund or reopen a new account. If they treated their clients well, we would have still be using Fashionpay.

UPDATE: Devin, we have been in touch with you many times over the past several months. Fashionpay stopped working one week after we paid a yearly fee, then you asked us to open an account with your other company, again we paid a setup fee. Then you reopened Fashionpay 1 month ago and you asked us to pay the setup fee again. So we lost $8000 and you're asking for another $4000. That is plain scam.

Service
Value
Quality
Thumbnail of user deving11
Devin g. – Shenzhen Suhuitong Network Technology Co. Ltd. Rep

How long have you worked with us? What's your merchant account sir?

Thumbnail of user kymberlic
1 review
4 helpful votes
October 21st, 2020

I ordered a 4ft witch. And it fit in my hand. Wth?! $28 Like really?!
The classic not returning your emails.
And not being able 2 talk 2 a real person.
Thank goodness I paid threw PayPal.
They are helping me with a refund.
I just paid 18 to send back. I'm suppose to get that money back soon.
What a nightmare.
I have learned a lesson look who u buying from.
I will not buy China again!
Shame on me. They can have there Rona back 2. Bastards!

Thumbnail of user glysomc
1 review
6 helpful votes
November 27th, 2018

I was quite worried when I saw the reviews here, they invited me to visit their office in Shenzhen. I came visit their office with my Chinese friends. Finally I gave it a shot, and it turn out to be not scammer.At least they really did help me with the money coming in, and I received my money back. But to be honest their fees is quite expensive.

Thumbnail of user billied50
1 review
3 helpful votes
February 7th, 2021

It's a scam. I ordered wigs that are falling apart and don't look at all like they have them on the pictures! They said they'll return your money if you're not satisfied but now they pretend like they don't know who am I. Luckily I paid over Paypal so they told me to claim a dispute for money return. Just can't stand liers like this disgusting scammers are!

Products used:
Wigs

Service
Value
Shipping
Returns
Quality
Thumbnail of user jerryc428
1 review
3 helpful votes
October 11th, 2020

Ordered a Description: 12.5 Ft. Aluminum Telescopic Ladder - Aluminum Telescopic Ladder Toolkit
I saw an advertisement for a telescoping ladder on Facebook and ordered it came to $32 with shipping. Over 2 months later a received a small envelope with a tool
organizer in it that might be something the 99 cents store carries. I write to them and they offered me a $12 refund for the inconvenience. I'm still working with PayPal for a full refund. A total scam!
Jerrry*******

Thumbnail of user seanc268
2 reviews
3 helpful votes
November 1st, 2019

Everything was smooth in the first few months, but one day they told me some merchants got GBPP penalty and the transactions were suspended, as well as my money. They told me they will settle to me after all my orders fulfill 180 days, then hear nothing from them anymore. I thought they were scammers.

They reached out to me last week saying my money can be released now, after submitting again my bank details and some ID information, finally I receive my money after 8 months!

Honestly, their gateway works perfectly, but their settlement and the after service are terrible.

Thumbnail of user spirosk6
1 review
0 helpful votes
June 2nd, 2023

Bought 2 x 360° Rotatable Adjustable Cleaning Mop which when parcel arrived there was only one mop and it looked nothing like the pictures on their ad. Much poorer quality aluminium handle, no 360° rotation & mop head not of good quality either.
I requested to return the one that I did receive and get a full refund of $46USD for the 2 I paid for however they offered to give me back $8USD and let me keep the one I did get which I didn't want.
After going back and forth it was going to cost me $23USD if I returned it so I said I will accept the $*USD and keep it but I expected another $23USD for the one I didn't receive which they wouldn't agree to.
Finally I accepted only $23USD and kept the crappy one I received which we haven't used because it is so flimsy.

Products used:
Did not use the one I had to keep

Service
Value
Shipping
Returns
Quality
Thumbnail of user karenw1212
1 review
7 helpful votes
September 8th, 2020

What I received was a chainsaw blade with a handle on each end for me to cut manually. They offered me $8.00 credit because I didn't want to go through paying to send it back. I wish I would have seen this page with reviews. DO NOT order anything from them. They are scammers and are making money by sending you something you didn't order. STAY AWAY!

Thumbnail of user katen84
2 reviews
6 helpful votes
October 13th, 2020

I ordered two real human wigs from China paid for both $30 (the cheap price already made it unrealistic). Received it two months later. They look ridicules and far from real hair. The hair was falling out on touch and you can imagine when i tried to brush it plenty of hair fell out. I learnt one thing - trust your guts telling you it is too good to be true.

Thumbnail of user kaylan56
1 review
2 helpful votes
October 27th, 2020

DO NOT ORDER FROM THIS PLACE! They operate under many names and have been removed from FaceBook many times for fraud! My items never arrived and their customer service is so rude and inept they might not even be real people! They went as far as to ask me if I had looked hard enough around my mail box. PayPal also does nothing to stop this and many people have lost their money! DONT.

Service
Shipping
Returns
Thumbnail of user teraldk
2 reviews
1 helpful vote
January 23rd, 2021
Verified purchase

I have sent numerous emails and I even tried to chat. No communication from them. Sorry Sorry Sorry.

Thumbnail of user noaha18
1 review
6 helpful votes
November 30th, 2018

Recommended by friends to use their system, not as bad as the review here. They have great communication and i can receiving my money on time at present. As far as I can say, it is a stable payment system.

Thumbnail of user nich23
1 review
0 helpful votes
December 23rd, 2021

Ordered a product and a different one arrived. This company will not admit fault or refund money, asked for it to be sent back to them as our cost.

Products used:
advent calender

Service
Value
Shipping
Returns
Quality
Thumbnail of user kirkw78
1 review
2 helpful votes
October 1st, 2020

I am also a victim of this scam. All I received was the same chainsaw blade, but no saw to attach it too.

Tip for consumers:
Always check the shipping origin, as this is the second time I have been burned. Because of the product mfr, I just assumed it was a U.S.A. shipment. My bad.

Products used:
None

Thumbnail of user richardg1298
1 review
3 helpful votes
October 4th, 2020

I saw an advertisement for a telescoping ladder on Facebook and ordered it itCame to $32 with shipping. Over 2 months later a received a small envelope with a tool organizer in it that might be something the 99 cents store carries. I write to them and they offered me a $7 refund for the inconvenience. I'm still working with PayPal for a full refund.

Thumbnail of user tamikag15
1 review
2 helpful votes
February 16th, 2021

This company is by far the worst company ever. Wigs is bad quality. I returned them September 27,2020 and still no refund. They don't respond back to you. It's a total scam. Worse wigs ever. If I could rate 0 I would.

Thumbnail of user np87
1 review
6 helpful votes
September 11th, 2020

Wish I could give them a 0. Fell for the great advertisements (stolen) for some beautiful wooden puzzles. Paid for rush shipping as a surprise gift. After 3 days an no updates started emailing the available addresses and no responses. Filled a dispute with Paypal but not holding my breath so I'll be going through my bank. Avoid at all costs.

Thumbnail of user johnm8615
1 review
0 helpful votes
December 3rd, 2021
Verified purchase

Just got scammed for about 400 usd. It was a calculated risk, but i wish i'd seen this page before. Don't throw away your own money, they are for sure spent better elsewhere. Send me some good karma instead. If you are still buying something from alibaba you sure should make payment with their insurance, paypal or other more refundable source of $ then lets say binance or coinbase… And the obvious, don't shop at Shenzhen Aoqi Network Technology Co

So what i've learnt from this experience:
Google the company before you spend money, if it's bad, like this, dont.
Don't purchase anything on alibaba without trade assurance
Don't purchase anything from an un- verdified supplier.

And the common well known fact, if it seems to god to be true.

Ps. After paying as agreed, "some problem" came up, and "the solution" was to pay more… It's like they have learnt a bit from Nigeria.

AND if you are scammed, let it be known! Post it on different pages so that others can be prevented from being scammed. Crime should not be… that profitable, and there is nobody policing trust between the different parts of the world. Ps, they where super polite and nice the hole way. If it was a resturant, and they had semi-good food, i would return.

Tip for consumers:
itsasca m

Products used:
none

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user deving11
Devin g.
Typically does not respond to reviews

How do I know I can trust these reviews about Shenzhen Suhuitong Network Technology Co. Ltd.?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

1.2
81 reviews
Have a question about Shenzhen Suhuitong Network Technology Co. Ltd.?