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Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.
Fanatics has a rating of 1.7 stars from 3,945 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 144th among Jersey sites.
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Everything was great from the quality and how quickly the item arrived
Great inventory, easy to search and find what I'm looking for. Fast shipping.
It took a little longer to receive product than it was to suppose to.
Received what I ordered, in a reasonable amount of time. Looking forward to my next purchase.
Have had many purchases with only one mishap. That was receiving a wrong item from what I had ordered. Then it was quite difficult being able to speak with an actual representative to get this matter corrected.
I have made many purchases with Fanatics and was always happy with them.
Always well satisfied with my purchases. Love the deals.
I bought a pair of Minnesota Twins socks and look forward to receiving them in the mail.
Fanatics has always tried to let me know of deal's related to my interests and if I have had an issue as long as I have been able to get ahold a representative to speak to instead of texting I have been able to deal with any of my issues.
They have something for ever sport's fans. Adults and Children everywhere will find something
Excellent service very fast shipping the best I've experienced
I love dealing w a live agent. He took care of all my needs.He answered all my questions. I'm very satisfied
Have had Great Experience with Fanatics so far.Great Quality delivered at Great Price.Especially enjoy 65% off Items.Feel like I get some of the Best Products for the Money.But have paid full price or close to it and felt like I got Good Value also
Purchased the City Connect Detroit Tigers Twenty- nine mens hat, one day shipping for free and great packaing made this a oerfect transaction for a perfectly awesome hat
Most items I have received have been very good, a few have been less then stellar, a couple t-shirts I purchase Fanatics brand I might add, after one wear and wash, the collar was coming off and the other one the right side sleeve was coming undone. Cheap material, crappy craftmanship from whatever Third world country they are made but damn have quality control over products with your name on it, sell better items, be better on many levels
Love shopping on Fanatics.Com. Numerous items to choose from at a great price. I seem to always find what I'm looking for and the return policy is outstanding
Overall the app has been very smooth and quick much better than using the website.
This is my go to for any shirts hats jerseys. I love it. They always have good deals and when I see a hat that I know im going to want I get it from here and gets here fairly quickly
Always a great Selection, easy to check out as well.
Gift for grandson fit perfect and he loves it, happy with the fast delivery
My purchase with Fanatics was accurate and arrived on time.
This site is my "go to" for sports apparel. Love their many choices for college, MLB, etc. Great job!
Always great experience and product is always high quality!
Overall, Fanatics has been excellent. Their shipping dept. could be better; they need to learn to package collectible items much better. But customer service was great about replacing a damaged item so overall I was happy in the end.
Overall I had an excellent experience and am completely satisfied.
Answer: I have no experience ordering from Australia so I'm afraid I will be of no help. I do agree that the holiday will add a little extra time but I don't believe it's as bad as everyone is saying. I don't know why I had such a good experience with them when it sounds like everyone else is angry with them. I'm curious to see how it goes for you.
Answer: Good luck. I just kept getting stupid answers until I filed a BBB complaint. Then I got instant satisfaction.
Answer: Hello Timo, Thank you for your feedback. We appreciate your business! Mike, Shannon, and Brad -- We would love to have an opportunity to work with you each regarding your less-than stellar experiences. Please provide your order numbers so that we may research and work on resolving your poor experiences! We value each of you and hope you will give us an opportunity to make this right.
Answer: No kidding. These fools are liars and thieves. They literally have fulltime dedicated employees who monitor sites like SiteJabber to provide responses to all the well deserved, nasty Fanatics reviews. It is entirely likely that any and all positive reviews touting their customer service are internally generated by their own employees. Write letters to your licensing body whether it be NFL or MLB and let them know about Fanatics and their FRAUDULENT and DECEPTIVE business practices. Fanatics should be glossed as Fraudnatics. BUYER BEWARE!
Answer: Hello, Thank you for reaching out to us. When an item is found to be out of stock the money is refunded back to the original form of payment. In addition, we issue a store credit on top of this for the inconvenience.
Answer: I would not worry to much about the negative feedback. You should get your items delivered to you with no problem. It might take a little time to be delivered but I had no problems with fanatics.
Answer: Please provide us with the contact information we can best reach you with so that we can pass this along. Julia.
Answer: Thank you for your correspondence. I am very sorry that you had this issue with the item. If you could please private message me your order number so I can take a further look?
Answer: Hello, thank you for reaching out. Upon reviewing your orders should arrive no later than December 13,2017.
Answer: Thank you for reaching out Michael. Refunds can take 2-7 business days for the refund to reflect back on the form of payment that was used at checkout. Thanks, Cayla