FamilyTime

Do yourselves a favor and DO NOT even download this app let alone PAY for it. It will work so so for a few weeks and then It will LOCK DOWN your phone and your child's phone. You will be forced to factory reset both devices and hope there are no lingering issues. We tried very hard to have this issue resolved but the developer honestly could care less about you once you make a purchase. It was at that time that I insisted my year be canceled and refunded an allocated amount which... let's be honest... was never going to happen. What ever I ate the yearly amount but still insisted it be canceled. I have message after message after message and all the screen shots proving this and yet today they charged me for a whole other year! They do not have anyone available to answer phones so you can talk to an actual person. Literally no one is capable of handling this issue because I keep getting bounced around to this person and that person. Please head this warning and DO NOT allow yourself or your children to get caught up in this mess! It's not worth it. This is a scam!

Has been corresponding for two years without any success! Automated customer support, fake service, fake support! Be aware!

I have been using this service for almost a year now. On the couple of occasions, I have needed to reach out to the company for support they have been outstanding. The chat support is quick and easy.

Downloaded and paid for the app on my daughters phone. Didn't realize until 2 hours later that some of the features were only available for Android operating systems. Contacted them within 3 hours of purchase asking for a refund. I was refused with a link to their refund policy, which covers just about any situation whereby one would be entitled to a refund:
The child phone does not have Internet access (no money left on the target phone account, temporary service interruption, roaming-related problem, etc.).
The carrier is changed by a child phone which leads to the loss of Internet connectivity and consequently improper functioning of FamilyTime application.
Update of operating system.
Child device was reset to original factory settings.
The customer does not follow the installation guidelines of our customer support team.
The customer does not accept technical assistance.
The customer does not have access to the child phone or does not know the password to unlock it.
The child device runs unsupported operating system. The following Operating Systems are NOT supported: Symbian Belle, Windows Phone, Windows Mobile, BlackBerry 10 or Bada (FamilyTime supports iOS and Android only).
Personal reasons (I've changed my mind, I've made a purchase by mistake, Software was not used, etc.)
Customers who have opted-in in any kind of promotion/discount offer are not eligible to avail refund.

So is my review and the regret of dealing with this company.
My purchase confirmation Order ID: FAM*******694-*******

Familytime doesn't work as advertised this can't hack phone as advertised on website I bought this and I realized its a waste of time and money this app is not working I seek alternative and use Mount hack team App for access to my kids phones with just their phone numbers.
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Excellent chat support. The support is worth buying the app alone. Installation is quick and effortless. That's how a software should be developed and distributed

I had high expectations. This app didn't work from the beginning. I installed on my son's phone but I never saw any of the promises they make on their website. My husband was able to view installed apps intermittently but we were never able to control the apps as promised. From the app on my phone I was never able to see his contacts, messaging, installed apps, location, or anything else. I was able to pause his phone, but then we had to uninstall the app from his phone to get it to un-pause. I requested a refund within days of purchasing the app only to find out that, since I utilized the discount, I wasn't eligible for a refund. AVOID THIS COMPANY LIKE THE PLAGUE.