About the Business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Fabletics has a rating of 3.2 stars from 12,866 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
I bought 2 shorts and paid them but you guys charged me a month later for the membership tokens which I didn't allow or purchased. That's why I returned the products and everything but you guys are giving me hard time with refunding my money. I have been on the phone with your team for over 2 weeks. I have the refund for the products but not for the membership tokens. This is unacceptable.
Quality products very well priced. Was shipped and received in a reasonable time too.
Doesn't matter how inexpensive if the clothing is poor quality.
Solid company with great customer service and care
I am pleased with the product but delivery was horrible.
Good athletic fit and feel to the set. Price is unbeatable.
I tried to contact customer service three times and they ignored me.
Awful business, clothes are atrocious don't contact me again
Good experience with great products that last and are fitting to my needs.
$10 shorts. Then you become a member and they ate $44. Dumb program
I love Fabletics- great quality and super comfy. However, it is expensive.
Love the pants. What i am disappointed about is that you haven't gotten in different colors.
Cheap stuff that didn't last long enough I was really disappointed
The monthly subscription is a horrible idea. I will not patronize this business.
I want to say that my wife really liked the scrubs and said she liked the thickness and quality, especially in the winter. I thought having scrubs sent monthly would be a great thing to support her comfort at work.
When you sign up you got the monthly membership, what they leave out is that there is an added fee you must pay. This means they lack transparency and how they charge with hidden charges. When I called they tried to downplay this fee.
When I asked for a refund, they push back saying that I couldn't at first and that it needed to go back as a credit. They did finally give me one after I said it was their fault for not disclosing an additional charge. This refund took three weeks to get when it should have been automatic.
It doesn't matter how much your clothing is if your costs and charges are not transparent. It makes the company sneaky and untrustworthy.
It was my first time purchasing from Fabletics and I'll definitely purchase from them again. The quality of my legging are outstanding. Probably the best quality leggings that I have out of all my other leggings. I love the color, looks just like how it looks on the website. They have a wide variety of colors, styles, and designs and I'll definitely be purchasing from them a each of them.
I have called on several occasions to customer service and only once would i call it a positive experience. Most times they are rigid and unwilling to help. Recently i received an email add saying in huge letterseverything is on sale but when i went to purchase several items, none of the items i was interested in were on sale at all. I sent a message to the company and basically got an email that said oh i am so sorry we will look into it. Frankly i have reached the point of with poor customer service and misleading advertising if i continue as a customer i am incenting bad behavior. Therefore it is my intent shortly to end my membership with fabletics
I'm a bit conflicted. I love the quality. I have accidentally missed skipping the payment for a monthly membership credit a few times and now have 3 credits and nothing I'm interested in buying. I love my black leggings that I wear most days, and the new jumpsuit, but I think the brand could provide more than basics. I have an old floral pair of leggings that are one of my faves!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members