business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,866 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
867
value
874
shipping
852
returns
613
quality
834
This company does not typically respond to reviews
Delaware
1 review
0 helpful votes
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No good options unless you want to show skin
October 11, 2024

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: October 1, 2024
Spain
1 review
0 helpful votes
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Yee gods but the website is primitive!
October 11, 2024

… and dysfunctional! Telephone contact was a voice recording telling me I'd be long dead (75 mins) before anyone answered. Quality of product varied wildly from "fine" to "made where?". I have to unsubscribe when I have time on my hands to wait for the third world call center to respond

Date of experience: October 1, 2024
Australia
1 review
0 helpful votes
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Time to deliver is just toooo long
October 11, 2024

I absolutely love the clothes, annoyed by the time it takes to receive. I'm in Perth, Australia max 15 day delivery time, but my orders take well over 6 -8 weeks to arrive. My last order was confirmed and then cancelled? Really disappointing

Date of experience: October 1, 2024
Washington
1 review
0 helpful votes
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Shop the new drop!
October 11, 2024
Updated review

This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.

Date of experience: October 1, 2024

Best fit ever!
August 26, 2024
Previous review

I am always greeted when I walk in to the store. The prices you can't beat and the feeling of the clothes is top tier!

Date of experience: August 16, 2024
California
1 review
0 helpful votes
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Pretty good subscription if you remember it
October 11, 2024

Fabletics has generally been pretty good about reminding customers of their member credit on the first of the month, until this past year. I was charged a few times because the emails stopped coming, so I ended up setting up my own reminder. Again, it works well if you know to check every month, and it worked for me until it didn't.

The email reminders have come back in play in the last couple of months, but I'll keep my reminders just in case.

Date of experience: October 1, 2024
Pennsylvania
1 review
0 helpful votes
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Dishonest
October 11, 2024

There was an introduction invite of a new customer special to try their product. The price was 29.95 for two pair pair of woman's sports apparel. Which I did buy they arrive. When my credit statement came the initial charge did show the above amount. Later they charged another 60.00 for nothing. Didn't order. Anything else. Maybe the greedy staff helped them selves to something on my tab. Total dishonesty on ther part.

Date of experience: October 1, 2024
Georgia
1 review
0 helpful votes
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Ok
December 11, 2024

The site is too busy. Why do you need 50 characters to understand what can be said in less? Just like the site TOO MUCH UNNECESSARY STUFF!

Date of experience: December 1, 2024
Florida
1 review
0 helpful votes
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Addictive
October 11, 2024

I can't get enough, I want them all! I could never afford regular prices but the deals and sales makes it more accessible to me. I'd sport Fabletics every day on every life event and now with the underwear options I'm sure I will one way or another. Love the new brand revamp.

Date of experience: October 1, 2024
Florida
1 review
0 helpful votes
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Shipping takes a long time
October 11, 2024

One of the biggest issues I have with the company as a whole is the whole membership system. You offer amazing deals only to new subscribers. But the existing members get no benefits. I've been a member for over 8 months and only purchased maybe 3 times. Every time I see deals it's for new members only and I ask employees what the members discounts are and they say nothing. On top of that the stores do not carry everything from new collections or stock enough sizes. The one time I ordered in store to deliver to home, the shipping took over 2.5 weeks!

Date of experience: October 1, 2024
Florida
1 review
0 helpful votes
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Lame
October 14, 2024

It's a lame company. Makes you wait three months after a purchase to be able to cancel. The quality is okay but you can find equally priced quality goods elsewhere and not be locked into their dumb "club."

Date of experience: October 4, 2024
Florida
1 review
0 helpful votes
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Historically a big fan, lately, it's dwindling
October 14, 2024

I've been a long standing Fabletics customer - I built a whole section of my closet devoted to rainbow ordered / organized fabletics outfits. Over the past 6 months, i've found that I rarely purchase sets either because the styles are not appealing, the fit has been less consistent or the way that the app is organized is not nearly as user friendly as the past. (load times are super slow too).

Date of experience: October 4, 2024
South Carolina
1 review
0 helpful votes
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Slow Shipping & Stretched Out Sleeve Cuffs
October 11, 2024

The shipping service that Fabletics uses, Pitney Bowes, is terrible! They take absolutely forever and there's always issues. This is definitely not the first order I've had issues with shipping on.
Also, I ordered a jacket with elastic sleeve cuffs and they were so stretched out an elephant could've fit its leg through them, I mean come on!

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Mostly great!
October 11, 2024

I like that you vary your selections and have varied colors and certainly keep up with the trends. The quality misses sometimes in that the leggings waist don't stay up and many tops/jackets are not stink proof. Some I've had to stop wearing even after repeated washes.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Neutral
October 11, 2024

The website does not work smoothly, especially on the phone. There is a huge lag and drag when you are making selections, whether it be for color or size, it gets frustrating. The actual product is great quality, but that is actually challenging because I don't need to replace anything for a while and if i forget to skip a month, that can get very expensive. In the end, Im not saving anything by being a member or VIP.

Date of experience: October 1, 2024
District of Columbia
1 review
0 helpful votes
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Just okay
October 11, 2024

Don't think the quality is great. Noticed pilling on t-shirt collars almost immediately. The only product that I have liked are the One Short 5" which I use for running. I like to try them on before purchasing but can rarely find my size (I wear Small) in the stores.

Date of experience: October 1, 2024
Maryland
1 review
0 helpful votes
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Confusing
October 11, 2024

I have avoided Fabletics for years because of their membership-based model. I saw a cute romper and decided to place one order. It seems like their prices are completely made up, a pair of shorts from the same exact fabric somehow cost more than the romper?
The "non-member" price for the shorts online was $69, but the tag said $94. I only paid $12 but the quality feels like it should be even less.
Also, one of the items was stolen from the package before it arrived to me. Customer service was good but I won't be ordering again.

Date of experience: October 1, 2024
New Jersey
1 review
0 helpful votes
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Good quality product. Deceptive sales tactics.
October 11, 2024

The scrubs are great quality, I have already ordered more. The way fabletics markets is very surreptitious. They should be clear on the deals they are giving instead of misleading people and hiding actual prices in the fine print we can't see.

Date of experience: October 1, 2024
North Carolina
1 review
0 helpful votes
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Love this work out wear
October 11, 2024

It's not just me but it's my husband too. He loves the men's shorts with liner and your women's line is fantastic. They leggings are comfortable and the higher wait is perfect. Squat proof is the best! The sports bras fit perfectly keeping everything in place. Being comfortable & worry free during a work out is why I am always in Fabletics work out attire

Date of experience: October 1, 2024
Washington
1 review
0 helpful votes
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High Quality
December 15, 2024

I love the quality of the leggings and sports bras, only brand of workout leggings I use!

Date of experience: December 5, 2024
Oregon
1 review
0 helpful votes
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No Benefits
October 11, 2024

I like the quality of the items, but I don't feel that as a member you are really getting any perks or deals. If items are on sale, you still get charged the regular price and full credit is taken. It feels like a rip off to me. Reason why I cancelled my membership, I'm better off purchasing elsewhere.

Date of experience: October 1, 2024