business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 13,030 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

This company does not typically respond to reviews
Wisconsin
1 review
0 helpful votes
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Love Fabletics!
July 1, 2021

I love my Fabletics! They are quality and comfortable. The company is wonderful to work with for exchanges or problems. Very friendly and helpful.

Date of experience: July 1, 2021
Jennifer M. Fabletics Rep
over a year old

Hello Cari,

This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you! Thank you for showing us some love!

Best,
Nelle

Minnesota
1 review
0 helpful votes
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Poor customer service
September 9, 2022

Need to show all details with purchases. Should not hide that this is a membership program, unwilling to refund when you return the product.

Date of experience: September 9, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Melissa,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away.

Best,
Renz

California
1 review
0 helpful votes
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Great Service
February 25, 2022

I've been ordering from Fabletics for over a year now and all of their products are high quality and fit well. I have no complaints.

Date of experience: February 25, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Heather,

We are happy your items are a perfect fit! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!

Best,
Zeth

Florida
1 review
0 helpful votes
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Worth the time
May 1, 2023

I've enjoyed being a customer and have loved every piece of clothing I've purchased. Now that there are scrubs I am enjoying Fabletics even more.

Date of experience: May 1, 2023
Allison C. Fabletics Rep
over a year old

Hello Casey,

Thank you for the positive feedback about the items you got from us! It feels good that our members appreciate the effort we put into making sure we provide the best products! Hope to hear more from you in the future!

Best,
Allison

North Carolina
1 review
0 helpful votes
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Good Job, Corte Madera!
October 1, 2023

All were very nice people and welcoming. When I needed their help finding a size, they got right to it. Also, they mentioned some amazing deals!

Date of experience: October 1, 2023
Mary L. Fabletics Rep
over a year old

Hello Acita,

Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Mary

Mexico
1 review
0 helpful votes
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Great clothes but horrible shipping
July 1, 2022

I have been a VIP member for many years, but the last couple of months shipping has been horrible. It takes at least 2 weeks to receive my order.

Date of experience: July 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Stacy,

Thank you for leaving your feedback. We're sad to learn that you don't like our shipping. We have a good reputation for keeping our members pleased, and we want to retain it. We have a dedicated Member Services Team that is here to help you in any manner possible. Right now, someone will send you an email.

Best,
Clark

South Carolina
1 review
0 helpful votes
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The best quality
October 4, 2019

I am more than happy with every purchase I have made from Fabletics. The pieces are all top quality and very flattering to my body type.

Date of experience: October 1, 2019
Ivy T. Fabletics Rep
over a year old

Hello Michell,

Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

XO,
Ivy

Indiana
2 reviews
0 helpful votes
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My experience with Fabletics
May 2, 2023

I love the clothes and colors! Supper comfy can't lie. They always take care of me and my orders. Easy to return things if need be great people!

Date of experience: May 2, 2023
Lia B. Fabletics Rep
over a year old

Hello Cristian,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

New York
1 review
0 helpful votes
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Review
May 2, 2023

The fact that you think I'm going to believe those shorts are worth 50+ dollars is an absolute joke. They are cheap material articles of clothing.

Date of experience: May 2, 2023
Lia B. Fabletics Rep
over a year old

Hello Alex,

We are sorry to hear that the item that you got did not meet your expectations. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Colorado
1 review
0 helpful votes
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Never anything in our size.
May 4, 2023

Not a fan. Signed up for VIP for my wife and we can never find anything in our size. Cool clothes but nothing is available.

Date of experience: May 4, 2023
Lia B. Fabletics Rep
over a year old

Hello Joseph,

It is with great regret that we received your feedback regarding the selections we have. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

California
1 review
0 helpful votes
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Credits hard to use
September 3, 2022

Credits should stay on ur account for at least one year, we need to call and waist our/your time trying to use our money

Date of experience: September 3, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Ana,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our credit system works. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Wisconsin
1 review
0 helpful votes
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Runs very small
May 4, 2023

Ordered xxl, fits like a large. When I read how it fit, it said runs normal. Was really looking forward to these pants since they're good material.

Date of experience: May 4, 2023
Lia B. Fabletics Rep
over a year old

Hello Fawn,

We are sorry to hear that you were not satisfied with the item that you got. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Australia
1 review
0 helpful votes
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Order cancelled to Aus
May 23, 2022

Everything in my order was cancelled expected one item. After paying tax and shipping to Aus, it's so expensive and not worth the cost.

Date of experience: May 23, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Lea-Anne,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Rhode Island
1 review
1 helpful vote
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Shipping
July 1, 2023

I love the products but shipping is a major issue. Waiting three weeks to receive merchandise in this day and age is completely unacceptable

Date of experience: July 1, 2023
Chad A. Fabletics Rep
over a year old

Hello Robert,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with our shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

California
1 review
0 helpful votes
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Poor fit
September 1, 2022

Nothing fits correctly like the other big brands. I've purchased numerous pants, shorts and shirts, all donated. You get what you pay for…

Date of experience: September 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Evan,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

New York
1 review
0 helpful votes
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Took me so long to sign up for the VIP membership. Finally got it on, got my clothes and I felt like they were that of a 1980's polyester nightmare.

Date of experience: May 26, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Logan,

Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our website and products. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Connecticut
1 review
0 helpful votes
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Leggings
March 4, 2021

When I'm searching to purchase items they are often out of stock. I've tried 3 different styles and I don't love how they fit.

Date of experience: March 4, 2021
Cole N. Fabletics Rep
over a year old

Hello Erica,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. Our Member Services team will get in touch with you within 24-48 hours to further assist you.

Best,
Nelle

Virginia
1 review
0 helpful votes
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Fabletics
March 6, 2023

I love getting my fabletics monthly! It gives my workout wardrobe a refresh and provides me with great options for all types of working out.

Date of experience: March 6, 2023
Zeth B. Fabletics Rep
over a year old

Hello Bethany,

We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Oregon
1 review
0 helpful votes
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Like a pipe dream to cancel membership
March 1, 2023

Make it easier to cancel or pause membership. It's obvious what you're doing when basic settings are this difficult to access. Actin like Comcast

Date of experience: March 1, 2023
Allison C. Fabletics Rep
over a year old

Hello William,

Thank you for the feedback about your experience with the VIP membership. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

Best,
Allison

Texas
1 review
0 helpful votes
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Every month I spend so much money for the subscription that it's not worth it I will love to cancel but they always give no as an answer

Date of experience: January 13, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Edith,

Thank you for writing a review about the price we have online. Our member services team will get in touch with you right away. Thanks!

Best,
Renz