My mother created an account to buy cheaper but cute active wear. She could not figure it out fully so I had created the account for her I my name (we do not live super close). She then decided to become an memeber for the great prices. Little did she know she was opting into something that would cause financial havoc. Her credit card was charged over $600 without her noticing. I told her she MUST call customer service ti get this resolved. They told her not to worry and they would add back the $600 and something to her account so she could use it as a credit. She was NEVER tons it would expire. Then we went through an pandemic and she was not ordering anything due to delivery and forgetfulness. After she went on to use her credits they were gone. She said it was confusing and difficult to apply the credit at the end without paying for the purchases on her credit card again. I could not get into town to help since I live 3 hours away. Now I can not get ahold of customer service and she is out over $600 dollars. This company is an absolute scam. It's so sad how a celebrity who makes MILLIONS would scam innocent people just trying to look cute for a good cost. My mother would of never ordered if she was not a fan of Kate Hudson. I used to be but now I know she is just as bad as every scammer on the internet. Shame on you for using your power to the wrong advantage. DO NOT RISK IT!

I joined Fabletics understanding how to use it. I was pleased with my merchandise and thought the quality was good. I also felt comfortable about their reassurance that I could leave without a hassle. I lost my job.
I was getting rid of all the things I spend money on that are "optional" to stay alive. Fabletics was one of those and I called to cancel. Instead of simply canceling they tell me that my $50 credit they have will not be able to be spent at the internet prices but only t retail prices. (I missed that part of the small type.) Then he goes on to explain that I have bonus points and they will all go away if I leave, he keeps on talking. So I have yet to cancel so I can spend my credit as a member keeping in mind I still need to quit before another charge goes against my credit card. I thought they were gong to simply say thank you for trying us out and close the membership. I resent this sales talk and the fact that they won't give me my full value for my money. It is NOT easy to quit. Get prepared if you call! Rating would be much higher if this hadn't happened.

I read a lot of reviews before joining and thought it was worth the gamble. They actually make it fairly easy to skip a month and despite that I still struggled the first few months and ended up having monthly charges 4 months in a row. The credits build up and made a nice treat when I was ready to order. I have tried pants, sports bras and tanks. By far I love their pants (powerhold) in particular. Bras and tanks I have not loved. Sizing is a little tricky and I found sizing down in the pants gives more support and less slipping in the waist when running. I have not figured out the best sizing for bras and tops and find that regardless of the size I order I am always off just a little in the fit so I just stick with ordering pants. I like them better than lulu. One frustration I have had is with their sales. They advertise some really cheap prices but if you have credits built up you can't access the sale price. I have just finished using my credits and will see if that changes once my bank is empty. I have also made a few returns and they went more smoothly than expected

I signed up with Fabletics in 2016 and am currently a Gold member. I am a happy customer. The concept is quite simple - skip the month between the 1st and 5th of every month, or get charged the standard "fee" which you can still use as a credit towards their merchandise. You're never really out any money because you can still buy stuff with the credit! I just set a reminder on my phone to log in on their website and skip the month if I don't want to buy anything that month. It's not that hard. The concept is very clear on their website when you sign up. Like with everything online, just read the terms and conditions before you give your credit card number out. I forgot to skip the month only twice in the last 4 years. The first time it happened, I kept the credit and bought some leggings a few months later. The last time I forgot to skip and was charged, I called their customer service and they were nice enough to refund my money! I have always had great service from them. When I didn't receive my last order after 20 days, I called them and they offered to refund my money or reship the items. No hassles. The representative was super friendly and helpful. As far as the products, I love them! I have never had to return anything, so I don't know how that process would be handled. But I can say that I've been super satisfied with 90% of the items I've purchased. There were a couple things I wouldn't order again but I got them on sale so it wasn't worth returning them. I don't think this company deserves all these bad reviews. Just give them a chance... and don't forget to skip the month!