business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Canada
1 review
0 helpful votes
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Love Everything
August 4, 2022

Fabletics is the only online store I will buy my yoga/workout gear! Quality is great, delivery is fast, returns are easy, and the colours are great. DOWNSIDE for me: items in "regular " sizes (S, M, L) are very often sold out in some of the more fun colours.

Date of experience: August 4, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Leslie,

Thank you for taking the time to provide a review. Your feedback on the selections is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you right now to assist you.

Best,
Clark

Rhode Island
1 review
0 helpful votes
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Different fits
July 11, 2024

I felt like everything was sized differently I order m in one style and M in another style and all fit different

Date of experience: July 1, 2024
Colorado
1 review
0 helpful votes
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For some unknown reason, Fabletics started charging me a monthly fee that I am completely unaware of, for $49.95 a month, months after my first purchase. I tried to contact the company and have not heard back yet. Charging customers MONTHS LATER WITH NO NEW PURCHASES WITHOUT MAKING THIS ABUNDANTLY CLEAR ON THE WEBSITE, is hugely unethical. I had no idea V. I. P meant I am charged a monthly fee for my discount purchases. Didn't even see a NON-VIP option. I don't care what "Hollywood Star" supports this type of company. This is everything wrong with people and todays online shopping world. I will never purchase from this company again.

Date of experience: August 11, 2021
Jennifer M. Fabletics Rep
over a year old

Hi Montana,

We appreciate your feedback on your shopping experience with us! We've sent you a request on Sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Please check your email notification from Sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best,
Cathy

California
2 reviews
0 helpful votes
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Somewhat satisfied Reviewer!
April 17, 2021

I became a VIP member over 3 months ago for their prices and thinkimg it was a good quality. The styles are cute eventhough not all of them are flattering. The HUGE problem is that every single legging I've bought so far rolls down from the waist and I have to keep pulling it up with every movememt. This is annyoing. So thinking. About dropping the membership.

Date of experience: April 17, 2021
Cole N. Fabletics Rep
over a year old

Hello Claudia,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our products. Our Member Services team will get in touch with you within 24-48 hours to further assist you.

Best,
Dean

California
1 review
0 helpful votes
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No size availability
December 1, 2022

I canceled my membership. I loved the outfits and quality however my size in small sometimes medium was NEVER available in anything I wanted that it was a waste to have the membership. Other than that I enjoyed having fabletics.

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Jessica,

We are glad you are enjoying our products! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

New Jersey
1 review
8 helpful votes
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Seriously people, do you read the terms before buying things? Fabletics CLEARLY states that with the VIP subscription you can pick a new outfit each month, and your credit card will automatically be charged if you don't pick one by the 6th of the month. However, if you don't feel like buying an outfit for the month, they will allow you to "skip" for the month, and you won't be charged.

Date of experience: August 11, 2014
Colorado
1 review
0 helpful votes
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Sizing off and Impossible to cancel
July 11, 2024

The sizing seems wildly off and returns/exchanges are difficult. Customer service also makes it impossible to cancel.

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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Charged for an order that I never got
July 11, 2024

Very disappointed fabletics charged me almost $60.00 for something that I never received Find out when checked my bank statement

Date of experience: July 1, 2024
Pennsylvania
3 reviews
0 helpful votes
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Very intrusive and deceptive marketing of their VIP program which requires a monthly subscription. I won't be purchasing from them again.

Date of experience: July 1, 2024
Florida
2 reviews
0 helpful votes
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Fabletics for the Win
July 11, 2024

Received great customer service from the staff on site. Quality, selection, and price were excellent.

Date of experience: July 1, 2024
Canada
1 review
0 helpful votes
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I'm sorry if this ends up being way TMI, but I find that all the pants I got from them retain crotch smells. MONTHS ago I had an infection, and no matter what I try, I can't get the smell out of the leggings! I have never had this issue with any other pants before! They clearly don't breath properly, otherwise this wouldn't be an issue. I've caramelized onions in my lululemons, and the smell always fades within a day or two. But with these, as soon as i've had them on for a couple hours and they get warm, the smells come out, and its terrifying. I have to double check every half hour to make sure that the smell isn't actually me.

The sizing is also either very wrong, or the products are designed to be waaaaay too tight. I followed the sizing charts provided, and everything feels at least a size too small.

Date of experience: July 28, 2020
Cole N. Fabletics Rep
over a year old

Hello Amanda,

Thank you for writing a review! We are sorry to hear if you have trouble with our sizing! We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best Regards,
Nelle

North Carolina
2 reviews
0 helpful votes
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I wear everyday
July 11, 2024

The leggings are excellent.They fit well,can choose fabric and launder nicely. I wear under scrubs everyday.

Date of experience: July 1, 2024
Texas
1 review
0 helpful votes
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My fabletics
April 6, 2022

The store in Southlake TX, is where I shop happy, but the one's who works behind the camera, online, cart watcher's I'm not happy with. I put stuff in my cart to view because I can't see clearly, so when I do get the chance to shop I spend my money in the STORE I love, I can show someone what I'm looking for. Online just stop that. Yes, my cart was reserved for me. I would like to cancel my membership. Thanks

Date of experience: April 6, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Shirley,

We sincerely apologize if you are not happy with your online shopping experience. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

California
1 review
23 helpful votes
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BEWARE!
October 3, 2014

BEWARE! I took advantage of a 50% off sale of an outfit and unfortunately I didn't read the small print. By doing this I automatically became a VIP member, which means that if I don't order an outfit or "skip a month" I am charged a $50.00 credit! Had I not read the email they sent me today I would have been charged, not even knowing I was a member! This is such a sneaky business practice that I will never order from them again!

I ordered medium Norwalk tank top (the size I always wear) and when I tried it on it was very hard to get on, it had very little stretch. It fit once it was on but then it was very hard to get off. The top was much cuter in the photo, I will not be wearing it again.

Date of experience: October 3, 2014
Georgia
1 review
3 helpful votes
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SCAM!
February 9, 2017

This website signed me up as a VIP automatically. When I checked my account I was $49.95 short. I know $50 isn't a big deal but when you live off of a minimum wage paying job, it makes a dent. I called 3 times, all three calls lastimg over ten minutes arguing with a machine over getting my money back. I asked to speak to a human FIFTEEN TIMES and still was never connected. After asking for a refund of this "membership charge" I was never informed about, they finally offered to give me my "one time courtesy refund" which should come in about a week or so, after being told my "membership credit was still good for a little retail therapy :)" literally 15 times. Sorry I have bills to pay and things to do and give money to this scamming, cheap, BULL$#*! company is not one of them.

Date of experience: February 9, 2017
Illinois
1 review
0 helpful votes
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Kevin Hart should be embarrassed
May 2, 2023

These shorts are a perfect representation of Instagram garbage. All of their money went into marketing, brand deals, and paid ads instead of product development. I'm 5'-11,196lbs and workout/run daily. These shorts are some of the worst I've ever used: the liner isn't compressive or long enough (it also tends to ride up). The shorts aren't structured enough for the cheap little zippers on the pockets - you have to hold the shorts taught to pull them. The waist band is a wide hollow tube with a shoelace in it - like the cheapest 90s drugstore swim trunks you can imagine. The liner and shorts bind up on each other due to the friction of the fabrics they used - both are too textured. It's no wonder how they are able to provide 2 pairs for $25 and still turn a profit. Especially when they're hemorrhaging money in marketing. These shorts are trash and Kevin Hart should be embarrassed.

Date of experience: May 2, 2023
Lia B. Fabletics Rep
over a year old

Hello Justin,

We are sorry to hear that you were not satisfied with the item that you got. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Alaska
1 review
3 helpful votes
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I purchased 4 pairs of black pocket leggings and what I received were 4 pairs of black leggings with no pockets. I figured "whatever I'll wear them anyways" because everyone messes up every once in a while and i didnt want to be "that person" the high waist top rolls down to under my stomach making my stomach look fatter than it is, and the material feels weird behind my knees.

10/10 WOULD NOT buy again.

They dont even have anywhere to leave a review on their website and there isn't a way to contact them either unless you sign in, and i deleted my account with them because they were charging me $50 a month and wouldn't refund it even though I wasn't purchasing anything.

Date of experience: August 19, 2019
Ivy T. Fabletics Rep
over a year old

Hello,

We would like to offer our deepest apologies for the trouble you experienced with Fabletics. This situation is not ordinary and is not typical of us. We are very serious when it comes to our member's satisfaction. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via private message within 48 hours.

Best,
Ivy

Missouri
1 review
0 helpful votes
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Dissatisfied
November 1, 2022

Ordered in Aug... received shipping confirmation however never received order. When I called after the alloted time for shipping, the rep wouldn't refund my order only offered a useless credit. Instead she started a return but didn't inform me until I got an email stating return received and a refund would be credited to my account in 5-7 business day. Needless to say I still called for my refund. Canceled my account and will not order again.

Date of experience: November 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Jaren,

Thank you for writing a review! We appreciate your feedback on our delivery and would like to address your concern. Our Member Services Team will get in touch with you right away.  

Best,
Renz

Michigan
1 review
8 helpful votes
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I ordered eight pairs of leggings for my daughter-in-law. We used the VIP subscription, nowhere did the site mention a $49.95 monthly fee. If it had, I would never have agreed to it. Then, not only did they charge me the $49.95, THEY DOUBLED IT! I called, spoke to someone that I could barely hear or understand, she refused to refund any of the charges. I will be disputing these charges with my credit card company. DO NOT ORDER FRON FABLETICS! Complete scam!

Date of experience: March 5, 2020
Cole N. Fabletics Rep
over a year old

Hello Wendy,

Thank you for writing a review! Our sincere apologies if you disliked the VIP Membership. We deeply value your business with us. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best Regards,
Nelle

GB
1 review
5 helpful votes
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FABLETICS
February 21, 2018

If I could give Fabletics 0 starts I would! I am absolutely appaled by Fabletics and their VIP membership which people are very sneakily signed up to when making an account and purchacing a product. It was not made clear enough about this process and how to stop it before £44 was automatically taken from my bank account on two separate occasions, this hard earnt money that cannot be reclaimed so I have to spend it unnecessarily on very average leggings!

Date of experience: February 19, 2018