Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Fabletics has a rating of 3.2 stars from 12,741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
I have purchased several fabletics. I love the first pair I purchased, they're tight but comfortable and make my butt look great. I purchased more of the same style and size. Yet they all fit differently and feel different even though they claim to be the same size and same material. Very annoying. I hate gambling and having to return them because theyre too loose or too tight.
Shopping was pleasant and shipping was fast. I was also able to easily cancel my membership which I appreciate. I was satisfied with the products I received for the 70% off intro price, but that price point only is appropriate for the quality. I was intrigued by Fabletics because I have always seen them compare themselves to LuluLemon, and this is a wholly inaccurate comparison. The full price of Fabletics compares to Lulu, but the quality is far inferior. I'm better off getting TJMaxx workout clothes for better prices if I am looking for the quality of Fabletics. Overall, disappointed in quality.
Hello Amy,
Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Its a great idea
Fails terriby in quality and versatlity.
And if you miss cancelling by the 5th.
You will receive a 49.95 charge.
49.95 will get you close but usually $ten dollars short of what you want.
Its a membership. They assume people (like me) forget.
Save yourself the money and go to athleta.
Hello Megan,
We are very sorry to hear that you dislike our VIP-intro offer. We are continuously striving to satisfy our member’s needs as much as possible so we will be contacting you within 24-48 hours for further assistance.
Best,
Sherry
I placed the orders(2) on the 1st of July. I never received the merchandise(6 items). I was refunded for 1 of the items but not the other 5 items. I have reached out multiple times to either receive the merchandise or my money back and nothing has happened yet. My membership was cancelled and I didn't cancel it. I'm paying my credit card bill for items I never received and no one in your customer service department can ever seem to resolve my issue. This has been so frustrating and dissatisfying to say the least.
Hello Cathleen,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Pros: Good qualify with a nice fit.
Cons: items always out of stock
Not a very user friendly site
Monthly fee being deducted if u don't
skip.
The biggest drawback for.me is if I would forget to skip a. Month. I would then have to pick something that I didn't rrally want because what I really wanted was out of stock. My recommendation is to stop the automatic withdrawal if you don't skip. That is the reason you lost me.
Kristi Osborne
Hello Kristi,
Thank you for writing a review! We are sad to know that you are not pleased with our selection and VIP program. We value you as a customer and want to make things right! Our Member Services Team will email you within 24-48 hours.
Best,
Chad
I have really enjoyed the items I have received from Fabletics. The one thing I do wish was that items are sold in CAD dollars to Canadians. After exchange rate is applied to the well-priced items, it makes items not really worth the cost in the end.
Hello Melanie,
Thank you for taking the time to leave a review. Your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Do not order from fabletics it is a scam you will get stuck paying for forever it is hard to get out of the scam and Nike Reebok under armour are better quality and better company's also better price fabletics there pricing is a complete scammmm
Hello Brian,
When our members are unhappy, we’re unhappy... Let us make it up to you! A member of member service will contact you shortly to assist you.
Best,
Samar
It took a couple of months to receive my initial order. Customer service was not very sympathetic. They said that they had the wrong address but were able to give me my correct address.
I purchased a pair on sale thinking they would be nice for golf. Approximately a month later I was charged an additional $56,00. Obviously, I didn't read the fine print. I wouldn't have purchased if I was aware there would be an additional charge. To date, I haven't worn them because the pockets aren't deep enough to carry ball markers, tees, etc.
Hello Tom,
We value all reviews, so we appreciate you taking the time to tell us about your experience. Your feedback regarding the monthly charge is essential to us. Right now, we'll send you a private message. Thanks!
Best,
Clark
This site is ridiculous! The clothes are decent but they will continue to bleed your account forever. I canceled my membership but had credits left that they encourage you with a gift card to use. If you use the gift card it reactivates your membership and they begin to bleed you dry yet again. They don't give your money back either. You can find quality clothes somewhere else that doesn't rip you off every month!
Hello Amy,
We are so sorry that this happened. We’ll be sending you a private message now so we can get this resolved as soon as possible. Thanks!
Best,
Ivy
I just recently purchased my first pair of Fabletics and i love them. They are thick great quality and the colours are very vibrant. The sizing was perfect, i weigh 170lb and a large was a great fit. I just ran in them this morning and they are very comfortable. They never slid down which is a big problem i have with tights. Highly recommend trying these, and you can't go wrong with this price.
Hello Sylvie,
Its great to read your feedback about JustFab, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member! We always strive to provide stylish, affordable items for members like you! Were glad you're enjoying your purchase!
XO,
Samar
Have no complaints at all everything was good products were very good
The sizes for the clothes that i have ordered was not the right one again
They fooled me into an account and charged me monthly without permission
We receive our membership credit on the 5tj or 6th and the package doesn't arrive until the 30th. The yitty underwear is horrible. I am not big at all and it only covers your vagina crease so expect wedges. Same thing with the regular underwear. I can appreciate the high hip style but it barely covers what needs to be covered. Wedges alert. Otherwise the workout clothes is pretty good.
Hello Desiree,
Thanks for sending your review! Your feedback about our shipping process and product style/size is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
I purchased 2 sizes of these leggings, one size I normally wear and 1 size larger just incase they ran small both fit just fine the larger pair which wasn't as snug ripped down my back end at the seem on the first day very disappointed as I had high hopes judging by the reviews I seen
Hello Ashley,
We always aim to deliver products of good quality. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Love the variety, quality workout gear! Every year gets better and better!
I made my first purchase, received the merchandise, and was happy. I went on with my life... after several months, l realized that they automatically enrolled me to the pricy VIP membetship and started charging me $50.00 every month! All this was done without my knowledge of the fee or what the membership was all about... l was shocked when l found it out, after $300 of membership fee, which they refuse to refund.
Hello Miwa,
We’re sorry to hear about your recent experience with Fabletics! We value your feedback and the chance to resolve any issues that our members may have. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.
Best,
Ivy
They do not have a site chat or an easy way to cancel membership. You have to physically call and have extremely long wait time
I love fabletics clothes and the amazing deals they offer. The only issues I have is how long it takes to receive your order and if you forget to skip a month they automatically charge you but you aren't allowed to get what you want you can only pick from the few options they provide you with. I almost deleted my account over this. If I forget fine charge me, but then when I go to use that credit I should be able to pick whatever I want to, it's my money and I should have that say so.
Hello Kendra,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. We would like to discuss further the 'Skip the Month' option and member credit usage. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!
Hello Melissa,
I'm sorry your item was not what you expected. This is not how we do business in Fabletics. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email within 48 hours.
Best,
Ivy