business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
Write a Review

About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
grey star
grey star
grey star
grey star
grey star

Reviews Summary

Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Colorado
1 review
0 helpful votes
Follow April V.
Unfollow April V.
Send Message
Share Review
Report Review

Total pain in the butt
January 1, 2023

Have to put a reminder to cancel on my phone each month. Have never ordered something I wore more than once. Would like to cancel but it's of course complicated to do so. Would not recommend to anyone.

Date of experience: January 1, 2023
Jennifer M. Fabletics Rep
over a year old

Hello April,

Thank you for sharing your experience with canceling your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Illinois
1 review
4 helpful votes
Follow Tracy M.
Unfollow Tracy M.
Send Message
Share Review
Report Review

I have been working out for decades, this line is trendy, priced well and made well. It holds up to intense workouts, washes well and is comfortable.
I like the idea of a memenership and outfits put together for you. It helps me stay focused on other parts of my life and it helps to get me out the door on days when I don't feel like working out. I enjoy working out, looking good and saving money, this line let's me do this all at the same time.

Date of experience: March 5, 2015
Arizona
1 review
0 helpful votes
Follow ali B.
Unfollow ali B.
Send Message
Share Review
Report Review

Best pants!
May 19, 2022

I work in the restaurant industry. These pants keep clean. Resist stains and are water proof! If you work in this industry. You know you have ruined many pants! We'll surprise! With fabletics, this will NEVER happen again!

Date of experience: May 19, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Ali,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Lia

California
1 review
0 helpful votes
Follow Janae C.
Unfollow Janae C.
Send Message
Share Review
Report Review

Very pleased
February 1, 2023

Shipping is fast and the products are good quality. My favorite legging is the sculptnit. They are perfect and don't fall down much. In fact, body sweat makes the waist band stick in place, in my case at least. I have close to 10 pairs, mostly black. Lol. They are that good@

Date of experience: February 1, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Janae,

Thanks a lot for the feedback! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Mary

California
1 review
0 helpful votes
Follow Allison H.
Unfollow Allison H.
Send Message
Share Review
Report Review

Thumbs down
February 1, 2023

The quality of the clothes is not good. They don't fit properly, the materials feel cheap and uncomfortable. It just keeps getting worse and worse. It's always tricky to skip months, half the time and up not skipping because the second step doesn't register or something. So I have a backlog of member credits. When I do use the member credits, the clothes don't fit. So I try and take them back, I only receive like $16 as a store credit or refund. So basically you're telling me that I'm paying you $60 to get $16 worth of product. Once I finally waste the $200 of backlogged credits I have, I will be canceling my VIP membership.

Date of experience: February 1, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Allison,

Thank you for sharing your experience with our products and canceling your VIP membership. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Georgia
1 review
0 helpful votes
Follow Ally B.
Unfollow Ally B.
Send Message
Share Review
Report Review

I love/hate Fabletics.
May 26, 2022

The leggings are great! …but I feel like I'm getting played every month when the membership processes and then again when I go to spend the membership credits and things with widely seeming value are all listed as one member credit. The leggings aren't quite good enough to keep playing this game.

Date of experience: May 26, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Ally,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our credit system works. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Virginia
1 review
0 helpful votes
Follow Cindy S.
Unfollow Cindy S.
Send Message
Share Review
Report Review

The collection looks too much alike
May 26, 2022

The idea is good, but after ordering a few leggings I couldn't find any new ones anymore. You can skip a month, if you don't want to pay, but I skipped several months and I just didn't find anything new that I liked.
One can only have leggings in so many colors

Date of experience: May 26, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Cindy,

Your feedback is important to us! We value you, and we are committed to providing you with great selections. Our Member Services team will get in touch with you shortly to further assist you.

Best,
Dean

Georgia
1 review
0 helpful votes
Follow Stephanie J.
Unfollow Stephanie J.
Send Message
Share Review
Report Review

Liars!
August 5, 2019

I sent back my order of shoes cause they were the wrong size. I ordered my replacement pair and I just got an email saying they won't be able to ship my replacement order. No refund either. They took $50 from me. I'm highly disappointed and wouldn't recommend this site to anyone!

Date of experience: August 5, 2019
Missouri
1 review
0 helpful votes
Follow J D.
Unfollow J D.
Send Message
Share Review
Report Review

New credit
June 4, 2022

I don't like how the credits are only allowed for select outfits. The old program was better. Also, the new skipping system sometime will charge my credit card. Bring the old program back or improve the new please.

Date of experience: June 4, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Johna,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program and credit system work. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Australia
1 review
7 helpful votes
Follow dustyne c.
Unfollow dustyne c.
Send Message
Share Review
Report Review

Cannot Cancel Membership
September 5, 2017

I wish to cancel my membership - there is NO WAY to contact this company here in Australia. A phone number that is not answered - a chat line that is not manned at hours we need here in Australia.
My credit card was compromised from this company. I have ensured my bank will NO LONGER honour any more transactions from this business. However I want to cancel my membership and have my credit card number removed from the system. However this is practically impossible. I would prefer to do this privately instead of in an online review - however that does not seem possible at this time.

Please cancel my membership and remove ALL reference to me and my credit card from your system.

My bank has advised that my credit card has been compromised and has declined a transaction originating from Fabletics. They have deemed this transaction to be a compromise on my security.

All future transactions from your company will also be declined.

Date of experience: September 3, 2017
Samar B. Fabletics Rep
over a year old

Hello Dustyne C.,

We’re sorry to hear about your recent experience with Fabletics and we would love the opportunity to make it up to you. A member of member services will contact you shortly.

Best,

Samar

Delaware
1 review
0 helpful votes
Follow Nicole P.
Unfollow Nicole P.
Send Message
Share Review
Report Review

Sometimes hood quality
April 1, 2023

I have many pairs of the tights and use them to workout. Two pairs of my tights split at the seems after one wear. I have some that I have had over a year. So this is why I say sometimes good quality.

Date of experience: April 1, 2023
Mary L. Fabletics Rep
over a year old

Hello Nicole,

Thank you for sharing your experience with the quality of the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Tennessee
1 review
9 helpful votes
Follow Brandi C.
Unfollow Brandi C.
Send Message
Share Review
Report Review

I bought my $24 outfit and now I see they've been charging me $50 every month since then for NOTHING. No one answers the phone. Freaking dirty business. Everyone should report them to the BBB so we can all get our money back!

Date of experience: July 10, 2015
Colorado
1 review
0 helpful votes
Follow John X.
Unfollow John X.
Send Message
Share Review
Report Review

Slow delivery
June 6, 2022

Order was extremely long coming. Took many days to get order acknowledgement and even longer to get shipping information and then a long time to get delivery. Very unusual in the days of less than week shipping for almost everything from other companies!

Date of experience: June 6, 2022
Jennifer M. Fabletics Rep
over a year old

Hello John,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with shipping out orders. We will contact you shortly to further assist you.

Best,
Dean

Nevada
1 review
0 helpful votes
Follow Gabrielle P.
Unfollow Gabrielle P.
Send Message
Share Review
Report Review

Fabletics has changed and not for the better.
August 1, 2022

I have been a member since 2015 and have purchased a lot (like thousands of dollars) from Fabletics. The value just isn't good anymore. The styles are becoming boring. They aren't as well made and you used to get a 3 piece set for the price and now you only get 2. Honestly, I'll probably be canceling my membership soon. I'm sad because I used to love them and tell all of my friends about them.

Date of experience: August 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Gabrielle,

Thank you for sharing your experience with our styles and canceling your VIP account. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Florida
1 review
0 helpful votes
Follow Mac I.
Unfollow Mac I.
Send Message
Share Review
Report Review

Horrific experience
January 25, 2024

Did not realize it was a subscription. The prices you see initially are a total bate and switch. They wanted $70 for a tank top I can get a Target for $12. Trying to cancel was nothing short than a NIGHTMARE!

Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 1, 2024
Lia B. Fabletics Rep
over a year old

Hello Macarena,

It is with great regret that we received your feedback regarding the VIP program. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.

Best,
Lia

New Jersey
1 review
0 helpful votes
Follow Christine D.
Unfollow Christine D.
Send Message
Share Review
Report Review

Harassment
January 3, 2023

Harassment is the perfect word to describe the experience with Fabletics. The bombardment of emails is astounding. The requests to be removed from the email list have been ignored. It is beyond frustrating. This would be a zero star if the system allowed.

Date of experience: January 3, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Christine,

We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

GB
1 review
11 helpful votes
Follow Aura V.
Unfollow Aura V.
Send Message
Share Review
Report Review

Liars
April 7, 2016

Got tricked to sign to the vip club so I won't pay delivery charges, when I bought my first out fit, 1 month later £-44 on my account, that's how much it cost to be vip member so you won't pay for delivery.

Date of experience: April 7, 2016
Pennsylvania
1 review
0 helpful votes
Follow Amber N.
Unfollow Amber N.
Send Message
Share Review
Report Review

Order status
January 1, 2023

I have been a valued VIP member for many many years and my recent order has not arrived. I have not received a shipping tracking number, no confirmation that it was delivered, and when I check my order on fabletics it says "batching" I was told it has been delivered by an agent. I told him it hasn't. It's almost a 200$ order. And he did not help me at all. I have to contact the shipping company. I don't even have a tracking number. I'm a working mom. I don't have time for this. I have never had any issues until now. I have spent countless dollars monthly. You would think they would want to help and honor their valued customers to the best of their ability. And when I tried to ask more questions he ended the chat. So I couldn't. It's rude. I'm a VIP and pay good money. I want my order and it should be yours guys responsibility. Not mine. I didn't lose it. Your system has not notified me that it has been shipped or delivered.

Date of experience: January 1, 2023
Jennifer M. Fabletics Rep
over a year old

Hello Amber,

Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Texas
1 review
1 helpful vote
Follow Jeffrey Q.
Unfollow Jeffrey Q.
Send Message
Share Review
Report Review

This is a scam to get you to pay 55 bucks a month for clothing discounts that you can get without the "VIP" membership. The 20 something finance thieves running this business came up with this stupid way to create the illusion of a recurring revenue business out of a retail business and they used a very deceptive way of enrolling you in their monthly billing program. BEWARE of giving them your credit card!

Date of experience: December 1, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Jeffrey,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

DO
1 review
0 helpful votes
Follow Megan F.
Unfollow Megan F.
Send Message
Share Review
Report Review

Mediocre pants
March 15, 2022

I ordered a long skirt that had a tight band at the waste that was unflattering, and general tight skirt (I'm a xs-s and ordered a small). The pants I got went up too high and rolled down, even though some of the reviews raved that these pants didn't do that, unlike other Fabletics pants - the fabric was soft and comfy though! I ordered a sports bra too which had no support, it's definitely more of a lounging crop top. But I kept it cause it's pretty comfy!

Date of experience: March 15, 2022
Jennifer M. Fabletics Rep
over a year old

Hello Megan,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the quality and sizes of our items. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz