I have had a wholly positive experience with Fabletics. The clothes are well-made, comfortable, and cute. And, I have bought my outfits at a very reasonable price -- the $25 introductory offer outfit, and a few at their recent 75% off sale. And, I have not been scammed as many others have. The trick is to make sure their emails go into your main account, and on the first of every month, click that you DO NOT WANT their outfit. Easy as pie.

I was a Fabletics member for NINE YEARS. Almost all of my leggings over that time period have come from them and I've been happy with their items. Every other company- even Lulu and Athleta seem to pill between the legs. I've never had that issue with Fabletics. However, my last purchase of the PureLuxe leggings (which the old version were my ABSOLUTE favorite) were not the same quality, stretch or fit. I'm bummed they changed the quality and material of these. Also- one of the pairs I tried on ripped completely at the seam (along the entire butt) and now need exchanged. When I called customer service, they're requesting I print the label and drop off (live in a rural area and don't have a printer) instead of sending a photo of the damaged merchandise and sending me a new pair. It's just a huge pain. Between these issues I decided to cancel my membership which was then met with multiple attempts to "salvage" the account. Sad this brand isn't what they used to be. :/

First off, the clothes are very low quality. Second, you become a VIP member just by buying some leggings, which are low--very low quality. Then you are hooked in. They start taking $49.95 from your credit card account each month, unless you remember to go into your Outfits and click on skip this month, because now they have your credit card on record. The big rewards of being a big VIP member. Third, you can't just cancel your membership. You have to call them, talk to a robot first before insisting on talking to a real live person, and finally insist on canceling your membership. Lastly, if you ask for a refund on the $49.95, which was mistakenly taken out of my account for no reason. Good Luck, because I'm still waiting for my refund and am getting tired of calling their snobby customer service people.

First went with medium which were too tight overall, exchanged for large, they sent me back mediums again, exchanged for a large a second time, finally got a large, they fit my legs and butt however were way too loose in the waist (my hips- 42" my waist- 27") luckily my friend and I are seamstresses so we were able to cut their waistband off and attach a new one to the pants that actually fit me. Now they fit great! However I had to jump through so many hoops to finally get them to fit right. I guess that's what I get for ordering from a company who can't achieve custom sizing

I have had an account for several years and usually skip each month but on the months I forgot and didn't skip you get charged and receive a credit for an article of your choosing. So I had 5 credits and at one point I decided to use them and there were only 2 left in my account. Apparently in they're bulls@&t fine print those membership credits expire at one year even though my money is still good and they refused to refund or reinstate those unused "expired" credits. Membership is a scam DO NOT SIGN UP. It's may seem like you save money but in the long run you don't.

Ordered a bunch of shorts. Two of them did not fit right, so I sent them back for an exchange. After roughly a month and half or so waiting on the exchange pairs to arrive, I received an email notifying me that my exchange had been canceled and I would receive store credit. I had bought the shorts with the new member promotion, so they were relatively inexpensive. I was given roughly half the retail value of a single pair as credit. Not even enough to get another pair, much less two. After settling on just ordering another single pair, and waiting about a week, I got a notification that my package was delivered. It was not. Please, if you have to return anything here, don't even bother trying. Sell on Facebook marketplace or take the loss, it's not worth the time and patience.

I am a user of Stitchfix that makes it CRYSTAL clear what months, quarter, years that you opt-in or out for and at any time. Fabletic's account, renewal, dates opt-in versus opt-out feels like you are completely trapped and charged. The user experience of asking busy consumers to "remember" to log in only 4 days of each month to hit a red button and the remaining 20 - 25 days of the month completely exiled from being able to opt-out is a complete trap. It's a mockery to tell a consumer "well you can get an alarm on your phone."
I have never experienced user experience more insanely frustrating and I work in website development. I can't put into words how angry the process for this monthly service makes me. Products themselves are good - redo your memberships & website - the current state is TERRIBLE. Copying Stitch fix's business model - they actually keep their consumers in mind.

I have ordered several times from Fabletics and have always been very happy with the quality of the purchase. I read the reviews to see how an item fits - but I have found most are fairly true to size. I have several pieces that are at least 4 years old and they still wash well and look great! I have recommended it to several friends and they have all been happy too. It does take a couple of weeks for shipments to arrive in Canada, which is not a problem for me as I know to expect that.

I subscribed to Fabletics for about 7 months. I stopped, not because I'm unhappy with the service, but because I simply do not need to be drowning in leggings haha. I absolutely love all 7 of my outfits. They are perfect for the gym, or they look excellent paired with a sweater for winter, or a tank top for summer. I used the persimmon colored Fabletics with a white sweater for my Christmas outfit and received many compliments. They really do make you look and feel fabulous. It even inspires me to work out more; I pretty consistently go to the gym every other day since I subscribed. Their exchange process is also amazing; I unfortunately found that I cannot wear their baby pink colors because with my skin tone, it just looks like I'm not wearing anything haha. They were able to quickly and efficiently help me exchange the baby pink outfit for a more suitable color. I would absolutely recommend this service to anyone!

It's been months of calling customer service and I haven't received a refund. It's a long story with a claim being filed. I have all the documents to prove my refund. The next step is filing a small claim.