business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,744 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Minnesota
1 review
0 helpful votes
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Great flexibility with great products
July 11, 2024

I've been a Fabletics VIP for 3+ years now and it's a genius program. There are always new products on the first of the month so if I see something I like, I'll purchase my credit and redeem right away. If I don't, I'll skip the month and look at sales to see if anything catches my eye. The products are always very high quality and arrive very fast. Returns also go very smoothly. They also have a corresponding workout app if you are a VIP and that has some great workout options!

Date of experience: July 1, 2024
Illinois
1 review
0 helpful votes
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Multiple items purchased
July 11, 2024

I ordered several things in the May sale and saved money and received them in a timely manner! I was out of country during their arrival and was very excited to see them waiting on me when I came home. The flare yoga pants are very comfortable and I could even dress them up for work 🤩! No one questioned them.

Date of experience: July 1, 2024
Utah
1 review
0 helpful votes
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Customer for the rest of my life
August 14, 2024

I love all their clothes! The leggings are my favorite… it shows on my order history 😁 I never had any issues so I never had to reach out to customer service for anything.

Date of experience: August 4, 2024
Colorado
1 review
0 helpful votes
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Great quality for the price
July 11, 2024

I love everything I have purchased from Fabletics. Sometimes my size or the style I'm interested in is sold out, which can be frustrating; but overall I'm pleased with what I have found so far. Great quality for the price I pay, for sure!

Date of experience: July 1, 2024
Texas
2 reviews
0 helpful votes
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Gifts for a trainer
July 11, 2024

I'm Heather's mother. I decided to try your products as a gift to help Heather as she works as a class instructor/trainer in the Astoria area. She seems to enjoy the clothes, and tells me she received many compliments, but she (as a former balleria) is unusually attractive. The only problem I had in the process was feeling a bit tricked into clicking on the club membership, then having to find and get through the unsubscribe of it. Too much time for me to invest, and there's always some trepidation as to whether I'll be charged again. You might avoid making your customers feeling tricked into the membership.

Date of experience: July 1, 2024
Virginia
1 review
0 helpful votes
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Sweatpants were fantastic! Great fit and comfortable. However, pay special attention to what you're signing up for. Unbeknownst to me (because it was never spelled out clearly in the purchasing process), what I was doing was not purchasing sweatpants, but signing up for a recurring monthly membership payment. No big deal you say? Just cancel it? Oh no no no. You can't cancel online; it requires actually calling and speaking to someone…. Like I said, good clothes, but unethical business practices. I am warning all my friends and colleagues to steer clear of Fabletics.

Date of experience: July 1, 2024
New Jersey
1 review
0 helpful votes
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No Response
September 12, 2024

In the process of trying to cancel my membership I was told that I would be transferred to a live agent. This never happened. I waited and wasted my time for nothing to happen.

Date of experience: September 2, 2024
Texas
1 review
0 helpful votes
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Poor Service
July 11, 2024

I ordered a set of scrubs which I have never tried on and no longer need or want so I will be sending them back. But after ordering y'all withdrew an additional $60 for some membership that I never authorized.
Not At All Likely I will ever order from Fabletics again.

Date of experience: July 1, 2024
Florida
1 review
0 helpful votes
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Cargo Panta Are Heaven
September 16, 2024

Bought some cargo pants which are super comfortable, perfect pockets, and great for camping or just hanging around. Love, love, love these cargo pants.

Date of experience: September 6, 2024
New Jersey
1 review
0 helpful votes
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Website/App Not User Friendly
July 11, 2024

Just a poorly made website and app. Hard to find items, it freezes, gets stuck and/or remove cart items. My husband almost completely gave up making any purchases due to the multiple issues trying to shop. Can't easily get from woman's to men's items to shop and vise versa. Very frustrating site to shop on, which is a shame because their clothes are great.

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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Not happy
October 11, 2024

I canceled my subscription two months ago and they keep charging me. I want a refund of two months worth of membership.

Date of experience: October 1, 2024
Illinois
3 reviews
0 helpful votes
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1. It usually takes about two weeks to receive my order. You'll get notification of shipping about 7-10 after you order.
2. The monthly payment program has finally become worth using. In the past and still often, pay $50 for credit and are offered merchandise thats worth $12 for one ($50) credit. Lately, I'm seeing them offer items or comibnations of items that are equal to or greater than the value of the $50 credit.

Date of experience: July 8, 2024
Utah
1 review
0 helpful votes
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Faulty Zipper
September 11, 2024

I wore the pants three times before the zipper broke. They accepted the return but for pants that claim to be $80+ I expected quality. Cheaply made with a pricey logo.

Date of experience: September 1, 2024
Rhode Island
1 review
0 helpful votes
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Decent quality & good pricing
September 11, 2024

I think the service is fine, I usually skip my membership because I don't need new clothing that often but when I do order things the deals are good. They do run out of popular sizes often thought

Date of experience: September 1, 2024
Ohio
1 review
0 helpful votes
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Customer Feedback
September 14, 2024

I really like the styles but I think offering sales to non customers most of the time is so frustrating. I would buy a lot more of those sales were given to current members

Date of experience: September 4, 2024
Washington
1 review
0 helpful votes
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Website Won't Let Me Skip
July 15, 2024

3 months ago I hit the "SKIP THIS MO TH" button & went on with my day. A few days later my credit card let me know Fabletics took $59.95 off my card! So the last 2 months I have been watching more closely & had to make a phone call to skip. The agents don't seem to apologize & tell me it's my fault but I have tried clearing cookies, multiple browsers & multiple computers but the SKIP button does not work! I also can't change my payment method unless I make a purchase! I am about to cancel my membership.

Date of experience: July 5, 2024
Minnesota
1 review
0 helpful votes
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The material and products used to be better
September 12, 2024
Updated review

The quality…the imagination…the colors…used to be so incredible. Now many of the fabrics are easy to snag for leggings or they are like a cheap, glossy swimsuit material.

You used to be competitive with Athleta for creativity and fun for running leggings or even sexy leggings.

What I find offensive? Everyone caters to large women these days but when you have cancer like my mom did, a brain tumor like myself, your clothes often times HANG ON US.

XXS is now the typical thing that America does. "Vanity sized it."
It used to be pretty accurate. Now? I have to take my leggings in from you guys to my tailor. Ridiculous and expensive!

At least with Athleta? They come with a freebie tailor. Might not be quick but it will ACTUALLY FIT.

I love wearing trendy things. I have been an athlete my entire life and relearned to walk twice after two of my brain surgeries. Your leggings that were XXS…? Helped me and so many other combat blood clots.

Your leggings were also great for not setting clots whilst traveling to Europe. I go there for Christmas and to ski and I bring 5-7 pairs and hand wash them to save on space.

Since I only ever take one carryon that says a lot about your product. This is even for skiing for 2 weeks and I use the leggings to battle blood clots with my favorite sport overseas too!

You guys just need to tweak your game and not cheap it out. Girls who love fashion? Will PAY for it.

Date of experience: September 2, 2024

Ordering online needs a facelift. Big time.
May 1, 2023
Previous review

Ordering online and trying to get the pieces you are interested in is way harder then it needs to be. Also, somewhat fake merchandising to seem bigger than what it really is. Example: Just place all power holds in one place vs by just ONE color to add more pages and seem like such a big deal. Your not. Why? Because you are trying to hard to BE. Customers like myself who have the means get annoyed and go back to athleta and lulu. Keep it simple silly. It keeps gals like me coming back. Also? I think it's RUDE/SIZE racist I cannot get stuff that fits me in XXS on LIZZO's side of stuff created. I have a brain tumor. No I do not have an eating disorder. Some people actually are thin. Remember that when you only go to size "SMALL" in her line. What message are you trying to relay here have you ever thought about that? It goes BOTH WAYS.

Lastly?

In details of fabric? Being an ex figure skater we never ever EVER used any type of fabric backed with white backing. Elastic wear that is dark on the worn side and white on the inside, washed a few times (properly of course on warm/gentle no dryer) the moment you bend over it literally looks like you sat in snow or paint. Tell your customers if the fabric INSIDE IS WHITE! Since anyone who knows anything? Knows it's cheap, and it isn't worth the measly credit let alone the $49-69 range. Drives me NUTS!

Date of experience: May 1, 2023

Ordering online needs a facelift. Big time.
May 1, 2023
Previous review

Ordering online and trying to get the pieces you are interested in is way harder then it needs to be. Also, somewhat fake merchandising to seem bigger than what it really is. Example: Just place all power holds in one place vs by just ONE color to add more pages and seem like such a big deal. Your not. Why? Because you are trying to hard to BE. Customers like myself who have the means get annoyed and go back to athleta and lulu. Keep it simple silly. It keeps gals like me coming back. Also? I think it's RUDE/SIZE racist I cannot get stuff that fits me in XXS on LIZZO's side of stuff created. I have a brain tumor. No I do not have an eating disorder. Some people actually are thin. Remember that when you only go to size "SMALL" in her line. What message are you trying to relay here have you ever thought about that? It goes BOTH WAYS.

Lastly?

In details of fabric? Being an ex figure skater we never ever EVER used any type of fabric backed with white backing. Elastic wear that is dark on the worn side and white on the inside, washed a few times (properly of course on warm/gentle no dryer) the moment you bend over it literally looks like you sat in snow or paint. Tell your customers if the fabric INSIDE IS WHITE! Since anyone who knows anything? Knows it's cheap, and it isn't worth the measly credit let alone the $49-69 range. Drives me NUTS!

Date of experience: May 1, 2023
Washington
1 review
0 helpful votes
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Quality workout clothes
July 11, 2024

I love everything from fabletics so far! It's always such high quality and the return process is so easy if I don't like how something fits on me. I love that they are constantly updating the styles and colors too!

Date of experience: July 1, 2024
Iraq
1 review
0 helpful votes
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I love fabletics so much
September 15, 2024

I love fabletics so much but my only problem is the subscription.I would love to partner with fabletics or promote the brand.All the new collections are so bomb.

Date of experience: September 5, 2024
Georgia
1 review
0 helpful votes
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Fine Quality
September 15, 2024

I love the quality and feel of the materials. The fabrics feel very smooth to the touch, so even in hot weather you don't feel like you're going to sweat through the clothing.

Date of experience: September 5, 2024