I've been a Fabletics VIP member since 2021, continuously my orders are delayed due their mailing. This hasn't been a problem until the last few months. I have called Fabletics to complain and was told I should have optioned to pay for expedited shipping, I've never paid for expedited shipping. I've never called Fabletics before in regards to any issues and was extremely disappointed in the call. It should NOT take a package over 2 weeks to arrive at my address that is mailed from California. I've called the shipping vendors and was told due to Fabletics mailing Economy there was nothing that could be done about the delays of my packages. In July a package was 45 minutes from my home in Alabama and then went to New York and then 4 days later returned to my home in Alabama. In September my package was 3 hours away in Mississippi, there were no scans for a week, then the package was in Georgia and finally arrived to my home in Alabama. My packages sit days at a time at a site or go missing for days because they are not being scanned as they travel to my home address. I have had the same mailing address for over 20 years. I've ordered from Temu and Fabletics on the same day & my Temu package arrived 4 days earlier than Fabletics. Temu mails outside of the USA. Due to 4 delayed mailings in a row I'm leaving Fabletics and going to Lululemon. I would rather pay more money for a product and have it delivered in a timely manner than stay with Fabletics where they do NOT care when I receive my package nor do they care I have spent $1,000's with them over the years. I informed the representative on the phone I was extremely disappointed and was going to spend all of my credits and leave Fabletics. They did NOT do anything to keep me as a loyal, longtime customer. I ordered again in on September 26, the order was delayed and mailed on October 4th, this will be the 5th order I've placed that has been delayed. When Fabletics delays an order they should send it expedited mail instead it's mailed Economy again and I don't expect it to arrive within 2 weeks that is a total of 3 weeks to receive an order. Again, Fabletics customer care has declined drastically therefore I'm leaving.

The staff who work for Fabletics are great, however, I've been a member of Fabletics for five years and the quality of clothing had gone down. Leggings are getting more and more see through, cuts of the same shirt and size are off, the fabric doesn't hang well on most bodies, and shorts are splitting a few weeks after wearing. I'm sure COVID had something to do with the supply chain. I've had to return all orders in the past two years.

I bought 4 pairs of their underwear about a year and a half ago and they are the best underwear I've ever owned. So I decided to splurge this time and got another 10 pairs. Unfortunately the new underwear quality just isn't the same. The legs on the new quality get stretched and worn out very fast when wearing them and begin to ride up the thighs. This was never a problem with the old pairs. Pretty disappointing that the quality just isn't there anymore.

Leggings are soft, nice, material and they look great on. I've been shopping with Fabletics for years.