business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,894 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
867
value
874
shipping
852
returns
613
quality
834
This company does not typically respond to reviews
New York
1 review
0 helpful votes
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The quality, fit and style of clothing has been great. It's actually pretty easy to skip the month if you don't want to be charged. What I really don't like is that if there is a sale, you can't get the sale price when using your member credit.

Date of experience: August 4, 2024
Florida
1 review
0 helpful votes
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Meh
August 11, 2024

I think it's a scam - to get the good prices you need to be a member and they automatically charge you every month but then put their items on sale for considerably less than what your monthly charge is. There is no reminder that the charge is coming (unlike every other membership I've ever had). It feels very deceptive. And then trying to cancel the membership is convoluted and not easy. Won't be purchasing from here again.

Date of experience: August 1, 2024
Arizona
1 review
0 helpful votes
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Brick and Mortar Shop
October 11, 2024

I enjoy shopping on the website normally. However, it was fun to be able to go into a shop and try different items on to see how they looked and felt. The customer service was friendly and helpful.

Date of experience: October 1, 2024
Illinois
1 review
0 helpful votes
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Exceptional customer service
December 14, 2024

Excellent customer service
Went out of their way to assist me

Date of experience: November 9, 2024
Ohio
1 review
0 helpful votes
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Shipping takes too long
September 13, 2024

Nothing more to say. I ordered quite a few things for a vacation. My items arrived 10 days after my order was placed AND not in time for my travels.which is why i purchased them. My items were delivered within the company's delivery expectations. That said, i order from other competitors and receive my items within a week at the most. I feel you all have some work to do with a more timely delivery time. Also, your tracking system is not good at all. Disappointed. This was my 1st order as a new member, i've since skipped the past two months as I decide wether to cancel or not. Just a bad taste in my mouth with this experience.

Date of experience: September 3, 2024
Texas
1 review
0 helpful votes
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Excellent products
October 11, 2024

The clothes I purchased were excellent! I ended up buying two sizes and knew I would need to exchange some of them. I went into the store and the customer service is outstanding as well.

Date of experience: October 1, 2024
New York
1 review
0 helpful votes
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Absolutely Love Fabletics!
August 20, 2024

I truly love Fabletic's and their wide variety of athletic wear they offer! The site is very easy to navigate and I love how they show suggestions under each item that match it instead of having to go search for the complete outfit!

Date of experience: August 10, 2024
California
1 review
0 helpful votes
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I hate subscriptions
November 19, 2024

I bought some pieces and was automatically registered for a subscription. Its hell to get out!

Date of experience: November 9, 2024
Oregon
1 review
0 helpful votes
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I don't like the terms of membership
September 11, 2024

If you don't use your credits fast enough they expire. Then you pay $59.95 for a credit and something will go on sale for like $23.98, so you either lose money from the credit or pay out of pocket. Also there are some favorites that I wish they would stock. It really is a shopping pain and ends up costing way too much. I just want to use up my credits and get out.

Date of experience: September 1, 2024
Utah
1 review
0 helpful votes
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Can't get off the list
October 14, 2024

I was excited about the sale and that's why I signed up. However, they didn't have enough styles and sizes for me. I needed more bras and there weren't enough to choose from.

Date of experience: October 4, 2024
Florida
1 review
0 helpful votes
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Sporatic
September 12, 2024

I used to really like fabletics as an over all, go to fitness app. I have been a member since the beginning. But now I find that they often do not have my size, the outfits are weird colors and combinations.

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Bra experience
August 11, 2024

Saw ad…needed a bra…believed your guide…paid the expensive fee…received item…wrong size (even though it was my size). Ordered another expensive bra because I made the wrong selection and boom the bigger one is still not my size. Manipulation over…not reputable…showing things that are not true for orders…I'm retired and will spend my money on real advertising…not lies

Date of experience: August 1, 2024
South Carolina
3 reviews
6 helpful votes
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Horrible Shipping
August 11, 2024

The time from order placement to order shipped is extremely long. After that wait the time from shipper pick up to actual delivery is even longer. I think they must ship by mule train. Also, inventory is low. It's difficult to get what you want. Nice shorts but with these problems, just buy somewhere else. I cancelled my membership due to inventory shortages and the long order fulfillment and shipping times.

Date of experience: August 1, 2024
Florida
1 review
0 helpful votes
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Great Deals!
August 14, 2024

Took advantage of another great deal with quality products. My only complaint thus far is I have been trying to get a specific pair of pants for my spouse and they have been out of stock since the end of June.

Date of experience: August 4, 2024
Washington
1 review
0 helpful votes
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Quality product
October 11, 2024

The product is amazing and honestly as long as you are a member it's very affordable. However my only issue is they never have my size (med/large) in tops. They are always sold out in the sets.

Date of experience: October 1, 2024
North Carolina
1 review
0 helpful votes
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I love the product but there are opportunities
August 11, 2024

I am a new Fabletics customer, and the product quality and options are amazing. I also enjoy flash sales and opportunities to make impulse buys. My only issue is the delivery process and the time it takes. I don't understand how there is a subscription but no free delivery. I've also experienced orders getting lost in the delivery process and I have to contact customer service and go through the process of getting a new shipment. It would be great if they could ship items from the Charlotte store vs CA. However, I will stick with it for a few more purchases to see if I can get the 5-star experience.

Date of experience: August 1, 2024
Wisconsin
1 review
0 helpful votes
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The best customer service!
August 15, 2024

I have multiple colors of one item. Upon wearing one color for the first time, the dress ripped due to the area being poorly stitched. I compared it ro the others, and it was visibly different in how it was sewn. I wrote to customer service. They quickly helped me. Got a return label sent to me and a new one was sent out. This was easy and very much appreciated!

Date of experience: August 5, 2024
Washington
1 review
0 helpful votes
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Slow delivery
November 15, 2024

Love the products! Delivery is very slow, takes more than 10 days all the time.

Date of experience: November 5, 2024
South Africa
1 review
0 helpful votes
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Quality, comfort and style
October 13, 2024

The colours and style of the sets were wonderful. I would have liked if the black sets were the same shade of black. Nevertheless, I love my fits, very flattering and very comfy.

Date of experience: October 3, 2024
Germany
1 review
0 helpful votes
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Great product terrible shipping
September 12, 2024
Updated review

I love Fabletics products and I wish that they would stock all of their products in store because buying online is an adventure, the shipping department and the delivery company are not in sink we each other, they do not give updates I had to call several times to inquire about my items. So until this is corrected I will not order anything

Date of experience: September 2, 2024

Shipping process the worst ever
June 13, 2024
Previous review

Let me start by saying your product is made well and I would like to see more sizes available at the store because shopping on line is easy but your shipping partners are the worst's. Every order I've made on line I have had the same experience BAD and it has left a bad taste in my mouth and I haven't made a purchase since my last purchase.

Date of experience: June 3, 2024