business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,744 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Florida
1 review
0 helpful votes
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A little bummed
February 13, 2025

I don't understand why you can't return their product and get a larger or smaller size from their app. There is always a mess up and then my order gets canceled and then I need to pay for shipping again or I am too late and I don't receive the product. I wish things were the same with their sizing but it's not.

Date of experience: February 3, 2025
Virginia
1 review
0 helpful votes
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I unsubscribed and ended with fabletics WEEKS ago.
December 11, 2024

I unsubscribed and ended with fable-tics WEEKS ago. If I continue to get emails i will be getting legal representation to file a lawsuit. I have video evidence of me unsubscribing but yet still continuing to get emails from fable-tics like this one.

Date of experience: December 1, 2024
Illinois
1 review
0 helpful votes
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Best clothes & scrubs
April 15, 2025

If you love athleisure & scrubs you will LOVE Fabletics. Fabletics if you need brand ambassadors please let me join your team :)

Date of experience: April 5, 2025
California
1 review
0 helpful votes
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Ugh
February 12, 2025

The membership pricing is confusing and leaves the member wondering if they really paid the price marked. On the order page it shows member price. On final order page it shows original price. Then subtotal. Then overall discount not individual discount. So you never really know how much you paid for each item especially if you do large orders. Plus the tariffs charge was ridiculous and almost made me cancel before each order. Felt like that was a sneaky up charge. The whole process was convoluted!

Date of experience: February 2, 2025
New York
1 review
0 helpful votes
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Poor quality and customer service
February 12, 2025

I ordered a body suit and the stitching came undone as soon as I tried it on. Customer service told me to send it back for a replacement and I only have 7 days to do so. I mailed it back weeks ago and I still do not have the replacement. I emailed customer service again and received an automated response that they will no longer be using emails for customer service. I have NEVER heard of such a thing.

Date of experience: February 2, 2025
New York
1 review
1 helpful vote
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Horrible Membership credits and Shipping Help
February 13, 2025

The credit that is automatically charged monthly for the membership is only applied as partial payment to certain items. If your credit is higher than 1 item you want to purchase, you can't add another item to complete the credit amount because the full credit gets applied to the single item.

On a separate order I placed, I had an issue with the shipping. The package seemed to have been delivered, but I did not receive the package. I then emailed to request help with the lost package, but I was told to contact the carrier; The carrier stated I should contact Fabletics, which I did, but got no response; So now I'm shot the credit and do not have the item I purchased. I have already cancelled the membership due to this lack of customer service.

Date of experience: February 3, 2025
Minnesota
1 review
0 helpful votes
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No spaces
December 14, 2024

Purchased a space in the lot, but when I arrived, there was not 1 single space remaining, and there was also another vehicle that was driving around looking for a spot. Not sure how it works with it saying that a spot is guaranteed, yet none were available.

Date of experience: November 23, 2024
Oregon
1 review
0 helpful votes
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Five star Customer service
January 14, 2025

There was something on the rewards shop, not working. Customer service was friendly and efficient and got it handled right away for me.

Date of experience: January 4, 2025
North Carolina
1 review
0 helpful votes
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Great quality at reasonable prices!
February 11, 2025

I was previously a member and enjoyed stocking up on my activewear. After losing a lot of weight I needed to invest in smaller sizes so I joined again and have been enjoying the new colors and bundles.

Date of experience: February 1, 2025
Florida
1 review
0 helpful votes
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Just So...So...
February 12, 2025

The quality of the product has declined. Probably due to cost measure savings. The fact that you have to join the club and potentially get charge $60 a month if you forget to skip the month is a deterrent. There are better options.

Date of experience: February 2, 2025
Minnesota
1 review
0 helpful votes
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Underwear
March 12, 2025

I ordered underwear the package never came the post office sent it back I tryed re order my underwear an you were sold out.

Date of experience: February 4, 2025
North Carolina
1 review
0 helpful votes
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Meh
February 12, 2025

I had been a member years ago and felt the quality was a bit less consistent this time around. I also could never understand how it made sense when there were these huge sales (fairly often) and my member credit would count the same as something of lesser value (bc of the sale). There wasn't a credit or ability to tack on extra stuff. It didnt seem equal to what I was paying per month and then I had to pay shipping. Also I wish the sports bras had the ability to adjust the size of back and shoulders.

Date of experience: February 2, 2025
Washington
1 review
0 helpful votes
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Terrible Online Interface
December 14, 2024

For several weeks now, including Black Friday and Cyber Monday, I have tried to go to the Fabletic website but the images are loading very slooooow. After a few attempts, I get frustrated and give up not purchasing anything at all. I know that there may be busy times when the website is overloading but I have tried different times of the day or week.

Date of experience: November 29, 2024
VI
1 review
0 helpful votes
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Shipping Disaster
April 19, 2025

My initial order was placed in January 25 after waiting exactly 4 weeks with no package I reached out to the company for a reorder which took another several weeks

Date of experience: April 9, 2025
Uganda
1 review
1 helpful vote
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Money scam
February 13, 2025

The $60 credits are a complete scam. When using the website to purchase items with credits, often times you are using a credit to purchase an item that does not cost $60. This is dishonest and stealing.

Date of experience: February 3, 2025
Poland
1 review
0 helpful votes
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I placed an order For myself and two separate orders for a total of 3. My daughters received their packages but my packages were returned. I received a couple of emails saying my items were returned and I have no idea why. To make matters worse, my credits hang not been refunded.

Date of experience: February 2, 2025
Connecticut
1 review
0 helpful votes
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Stylish Althetic Apparel
January 11, 2025

For the past years, I have been a member of Fabeletics because they never disappoint. My friends and family always compliment me on my active wear.

Date of experience: January 1, 2025
Washington
1 review
0 helpful votes
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Slumbar pillow
January 17, 2025

I didn't like the pillow I thought it was to thin and could not sleep on my side with just that pillow.

Date of experience: January 5, 2025
Illinois
1 review
0 helpful votes
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Monthly Credit Skipping
February 12, 2025

Your website and product is great. You purposely make skipping a month difficult. When you send out an email about using the monthly credit or skipping, I should have the skip button on that email and not have to search for it on my Account. Every month this is frustrating to have to take time to do this, making me do this doesn't make me want to see things to buy, it just makes me want to cancel the membership,

Date of experience: February 2, 2025
California
1 review
0 helpful votes
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Always a pleasure
February 12, 2025

Without fail every time I go to the Fabletics store at the Garden State Plaza every staff member is always a pleasure. I always have great experiences whenever I go there. They are amazing at customer service… kudos to you guys

Date of experience: February 1, 2025