The staff who work for Fabletics are great, however, I've been a member of Fabletics for five years and the quality of clothing had gone down. Leggings are getting more and more see through, cuts of the same shirt and size are off, the fabric doesn't hang well on most bodies, and shorts are splitting a few weeks after wearing. I'm sure COVID had something to do with the supply chain. I've had to return all orders in the past two years.

I made my first purchase from Fabletics for an overseas trip - a pair of water resistant pants for $80. I had to create an account to purchase them (which was annoying...just take my money!) & was barraged with messages about signing up for their VIP program to get the pants for $20. I opted to pay $80 for the 2X pants. They arrived & were too big, so I took them into a local store to exchange them for a 1X (in hopes that I could try on the 1X). They didn't have them in stock, so they said they'd do the exchange for me & have the 1X shipped to me. Cool. Then she was like, "Oh, you got them for the VIP price. They're $90." No, ma'am. Long story short, she said she'd honor my $80 price via a store credit adjustment. Then she tried to sell me the VIP program. I said no. She persisted. I told her I'd opt to remain a peasant. She didn't think I was funny. So we got the deal done, & I eventually received the 1X pants in the mail...which were too snug. (Why is there such a huge leap between these sizes?) So I gave up, bought my needed pants from another retailer, & submitted for a return for the Fabletics pants. I received an email saying the deed is done & find that they've issued me a store credit. Come to find out, because that straight-faced lady at the store did some magic adjustment to honor the original price, the return was only eligible for a store credit...since this 2nd pair of pants was "bought" with a "store credit." I ended up spending over 4 hours trying to get in contact with an agent to request an actual monetary refund. I finally received the paper check in the mail. So yeah. Given that first experience with Fabletics, I'm not signing up for a second experience.

I am a nurse and thought I would try a set of the scrubs since my mandatory color for my unit was available. I usually buy another comparable brand, same material & price range. I purchased one set & I loved them more than my old brand. I like the fit, wrinkle free & a little cheaper than my old brand. I bought several more sets. My only complaint- the VIP status. You have a great product. Just sell it as is. Please don't complicate it!