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FabKidsReviews 4,106

3.2

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From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166

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Minnesota
1 review
0 helpful votes
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Comfy
May 18, 2023

Got my daughter a dress and 4 pairs of biker shorts and she loves them. Stretchy and comfy and true to size.

Date of experience: May 18, 2023
Lia B. FabKids Rep
over a year old

Hello Melissa,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Michigan
1 review
0 helpful votes
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Love the shoe sales
May 18, 2023

My granddaughters love getting new shoes. The first time I ordered I was concerned about the quality of the shoes due to the price I paid, $10.00 sale. It didn't take me long to realize that they were nice shoes, I just got a great deal. I like the idea I can miss a month but still be charged a small amount that credits my account to use later. I am on a budget as my husband is a disabled Veteran and we live off his disability, so I am not able to make a purchase every month. Clothes are a little high in price but they are very nice.

Date of experience: May 18, 2023
Lia B. FabKids Rep
over a year old

Hello Tami,

What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience at Fabletics! Hope to hear more from you in the future!

Best,
Lia

Tennessee
1 review
0 helpful votes
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Summer Foot Work
May 17, 2023

My experience was pleasant & I most definitely will purchase again.

Date of experience: May 17, 2023
Mary L. FabKids Rep
over a year old

Hello LaTanya,

Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us! Hope to hear more from you in the future!

Best,
Mary

California
1 review
0 helpful votes
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Cheaply made clothes
May 17, 2023

My first experience with FabKids was ordering shoes and boots for my daughter. They were decent quality and durable. When shopping for another pair of shoes I decided to purchase one of the recommended outfits and the quality was underwhelming, especially for the price (even with 'VIP' markdown). The outfit came with clip- in hair extensions that arrived cracked and unusable. I attempted to chat with customer service but have not heard back. I would have sent the outfit back but my daughter liked the print. Disappointed in the quality of the clothes; would only buy shoes again.

Date of experience: May 17, 2023
Mary L. FabKids Rep
over a year old

Hello Lauren,

Thank you for sharing your experience with the item you ordered on our website. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Texas
2 reviews
0 helpful votes
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Easy to use and easy to find the best one for my granddaughter. The choice and colors that she likes and the style that I like for a great price. I like the design and color and special pricing. Thank you

Date of experience: May 17, 2023
Mary L. FabKids Rep
over a year old

Hello Jo Etta,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best
Mary

Illinois
1 review
0 helpful votes
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I always love to dress my girls, they love the clothing from fabkids.They love all the styles and colors. They love the dresses. They love it all they say we are fancy with fabkids.

Date of experience: May 17, 2023
Mary L. FabKids Rep
over a year old

Hello Rosaura,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing FabKids items! We hope you will always have a great experience with us in the future!

Best,
Mary

Texas
2 reviews
0 helpful votes
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Fast and quick
May 17, 2023

I was looking for light up shoes for a 5 year old. He loves dinosaurs. So when I saw some with dinosaurs that light up, I knew those were the ones.

Date of experience: May 17, 2023
Mary L. FabKids Rep
over a year old

Hello Rosa,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing FabKids items! We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Virginia
2 reviews
0 helpful votes
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Style Variety
May 17, 2023

I saw a lot of shoes on the website I like for my dsughter. The prices are affordable no complaints there. The shipping was very quick as well.

Date of experience: May 17, 2023
Mary L. FabKids Rep
over a year old

Hello Shaw,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Ohio
1 review
0 helpful votes
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The sandals I purchased were broken the same day they came in the mail just from playing in the yard. Not impressed at all.

Date of experience: May 17, 2023
Mary L. FabKids Rep
over a year old

Hello Vanessa,

Thank you for sharing your experience with the sandals you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

California
1 review
0 helpful votes
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Delivery late
May 17, 2023

The order didn't deliver as the estimate delivery date

Date of experience: May 17, 2023
Mary L. FabKids Rep
over a year old

Hello Mandeep,

Thank you for sharing your experience with the delivery time of your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Canada
1 review
0 helpful votes
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The kids shoes I ordered (first order ever) were fantastic quality and I got 2 pairs for a little over 18$ CAD. HIGHLY recommend

Date of experience: May 17, 2023
Mary L. FabKids Rep
over a year old

Hello Nathan,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Pennsylvania
1 review
0 helpful votes
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Very Satisfied customer
May 17, 2023

Kids clothes were packaged well.fast delivery time and clothes were a perfect fit.

Date of experience: May 17, 2023
Mary L. FabKids Rep
over a year old

Hello Marilynn,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Tennessee
2 reviews
0 helpful votes
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Best of kids footwear
May 17, 2023

We are enjoying the most exciting, greatness, overwhelming wonderful experience of ordering the best footwear for my little one the timing,the price, and the care of the packaging was outstanding. Thank you so much for giving us a wonderful experience. We are grateful. Thank you.

Date of experience: May 17, 2023
Mary L. FabKids Rep
over a year old

Hello Elonda,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Canada
3 reviews
2 helpful votes
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Quality- late
May 17, 2023

Last Year I ordered à pair of beautiful boots but my girl used once and they were damaged. This month I ordered for my boys but I didn't receive yet.Too much time yo receive my order

Date of experience: May 17, 2023
Mary L. FabKids Rep
over a year old

Hello Luisa,

Thank you for sharing your experience with the orders you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Alabama
3 reviews
0 helpful votes
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Timely Arrival
May 17, 2023

My purchase was perfect in size and it came in just a couple days. Everything went very smooth with this purchase.

Date of experience: May 17, 2023
Mary L. FabKids Rep
over a year old

Hello Mary,

Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at FabKids

Best,
Mary

Michigan
1 review
0 helpful votes
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Breathable running shoes
May 17, 2023

My daughters love the shoes! They are flexible and their feet can breathe. Great summer shoes!

Date of experience: May 17, 2023
Mary L. FabKids Rep
over a year old

Hello Erin,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing FabKids items! We hope you will always have a great experience with us in the future!

Best,
Mary

Illinois
1 review
0 helpful votes
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Clothes not worth the price
May 17, 2023

Shoes both fell apart and stopped lighting up fairly quickly. Clothes feel cheap and not well made. Definitely not worth the high prices

Date of experience: May 17, 2023
Mary L. FabKids Rep
over a year old

Hello Rebecca,

Thank you for sharing your experience with our prices and the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Arizona
1 review
0 helpful votes
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Shoe
May 17, 2023

My son shark shoes don't fit and I would like to know if I would be able to get a refund for his shoes. The shark shoes

Date of experience: May 17, 2023
Mary L. FabKids Rep
over a year old

Hello Samaria,

Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

North Carolina
1 review
0 helpful votes
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The first order I got love them both but had to send one pair back cuz one shoe wasn't working to light up on the bottom but other than love them

Date of experience: May 17, 2023
Mary L. FabKids Rep
over a year old

Hello Buffy,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a fabulous experience with us in the future!

Best,
Mary

California
1 review
0 helpful votes
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Good for the money
May 17, 2023

I like the things we've gotten from FabKids, but I don't love them. They are cheaply made and the 2T size is too big. But I guess you get a good deal? Also takes a while for shipping, considering it isn't top quality materials.

Date of experience: May 17, 2023
Mary L. FabKids Rep
over a year old

Hello Audrie,

Thank you for sharing your experience with our items and the shipping period. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary