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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
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It's been a month and still no package delivered. It keeps changing pushing it farther back every time I look at it. It's very irritating.
My daughter loves the clothes. They are affordable, cute, and comfortable.
We LOVE the shoes! We got them on sale for about $13 and they are wonderful Ugg dupes for that price. I was worried about the quality but they truly are nice shoes and the color (light pink) is so fun and cute. I do feel that these are made slightly small. Maybe half a size smaller. I sized up a size so that my daughter could wear thick socks with them and I'm glad I did because I think her normal size would've either been snug or overall too small. The one size up was only half a size too big for her. Which did work out perfect for the thicker socks.
My issue remains with the shipping. We have had snow in the area so it wasn't necessarily the amount of time it took but that I was getting notifications that it was out for delivery when it wasn't. It got stuck about 2 hours away from me when I would get mail shipped from other carriers from the same exact area delivered, but instead I would get notified that it was out for delivery and then nothing. This happened for about a week. I know OnTrac is a smaller company so I'm sure there were days that they let their employees stay home and off the roads, but the notifications were a little frustrating especially after the second and third time. For reference I placed the order on the 5th and it just got here on the 21st -- so from the expected delivery date until the 21st I was notified that it was out for delivery. They then delivered it to the wrong house that was 4-5 houses down from me. Thankfully our distant-neighbors were very kind and I was able to get the package from them.
I gave them 4 stars, but I wish I could give 3.5... the shoes are great and we love them, but there are other places with good quality, good priced shoes to order from. This was our first purchase and may not be our last, but the shipping carrier will definitely have me hesitating to order again. They did not leave a good first impression.
I loved my purchase. Good value for money. Size was some bigger than others but is ok for my son, who will have time to use them.
Site searches are not that good. You try to filter in the filter is not definitive.
Great price. Shipping a bit slow but other than that it's a great value
These are cute outfits that the kids love. I'm looking forward to next months selections
I love the shoes everything perfect 🥰 from size to quality
I love the boots, there super cute! I just didn't like how long it took to get here. Other than that it would have been 5 stars
Ordered things for my daughter and was very pleased with the items. The leggings fit great and were of good quality. The dress was so cute and the blue jean jacket was perfect. The pink boots were the icing on the cake. Highly recommended for anyone looking for cute clothes at a good price!
Still waiting upon delivery of my purchase
May miss my grand daughter's birthday as a result. Extremely disappointed
I received my order as promised and was satisfied with merchandise.
I'm getting messages that show the status of my order. One thing says only one item shipped. The next doesn't give details but still only shows one item adding there may be a delay. I still have items and the updates are confusing.
I work in the returns department where I see the fab kids clothing. On the website it doesn't show ALL of the clothes. But everything is so cute.
Items always arrive late from Fab Kids. I know there can be shipping delays but 2 weeks late is unacceptable, so I sent the last order back as my niece had already left the address I sent it to.
Always love the 3 piece sets. Using my VIP credits is a fun closet refresh for the kiddos
Love using my VIP credits to stock up on back to school essentials!
The shoes were to small wrong size need a bigger size
I have tried to cancel on several occasions and waiting for someone to join the chat for an extended period of time is not feasible
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members