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FabKidsReviews 4,106

3.2

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From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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No he recibido la mercancía
November 27, 2024

Hola, aún no he recibido los artículos de mi compra.

Date of experience: November 17, 2024
Illinois
1 review
0 helpful votes
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Dissatisfied
November 25, 2024

My issue was not resolved. The connection was delaying responses from my agent and communication was not clear.

Date of experience: November 15, 2024
Maine
1 review
0 helpful votes
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Dint get all my order
November 25, 2024
Updated review

Never received all my order and or never heard anything from them in regards to either sending me what I ordered, or a refund. Not overly satisfied with there customer service.

Date of experience: November 15, 2024

I did not receive all my order.
November 18, 2024
Previous review

I ordered 5 pairs of boots and shoes. I got 4 but not the ones I was really looking forward to getting. I never received my tall brown boots.

Date of experience: November 8, 2024
California
1 review
0 helpful votes
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Clothes were ok
November 22, 2024

I just made a one time purchase and was added to be a new VIP member. And am being charged 49 per month.
I have ordered one time purchases before and was a member before so I am aware how it works
I did NOT choose to subscribe.
And now I see m 49 per month leaving my bank account twice.

Date of experience: November 12, 2024
Louisiana
2 reviews
0 helpful votes
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Great outfits!
November 21, 2024
Updated review

It's always easy to shop on FabKids. And I LOVE the sales! I like to get my granddaughter leggings and Tees for her down time. I love soft materials and the clothes usually wear well. Sometimes it's a little hit or miss with sizing but mostly everything works out well.

Date of experience: November 11, 2024

Cute clothes
June 30, 2024
Previous review

My shopping experience was uneventful. Very easy to look through options. Found tshirts and shorts on sale and in the right sizes. One tank top I purchased seemed to run a little small but not too much of a problem.

Date of experience: June 20, 2024
North Carolina
1 review
0 helpful votes
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Perfect
November 21, 2024

Exactly what I expected, 100% satisfied with my purchase!

Date of experience: November 11, 2024
New York
1 review
0 helpful votes
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Went above and beyond
November 21, 2024

I have a package acceptance issue and they were very responsive and helpful through the whole process until my order was received.

Date of experience: November 11, 2024
Georgia
1 review
0 helpful votes
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Website not for me.
November 21, 2024

I ordered 3 pair of shoes and only received one. They did not send me an email to inform me those shoes were sold out. If I didn't call, they wouldn't have reached out about my purchase. Still currently waiting on my other 2 pairs of shoes.

Date of experience: November 11, 2024
West Virginia
1 review
0 helpful votes
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Birthday gift
November 21, 2024

I purchased some cute clothes for my granddaughter. She loves them!

Date of experience: November 11, 2024
North Carolina
1 review
0 helpful votes
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Amazing
November 21, 2024

Everything is legitimate, arrived on time, Very satisfied and ready to order more for thanksgiving 💕🥰🥳

Date of experience: November 11, 2024
Mississippi
1 review
0 helpful votes
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Great prices!
November 21, 2024

I ordered my children many pairs of shoes for a discounted price. Very satisfied with the quality and fast shipping. We will be shopping again.

Date of experience: November 11, 2024
Maryland
1 review
0 helpful votes
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MUY INSATISFECHA
November 21, 2024

Mi paquete no ha llegado aun la fecha de entrega era desde el 31 y no he recibido respuesta aun.

Date of experience: November 11, 2024
Missouri
1 review
0 helpful votes
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Toddler shoes
November 21, 2024

I was very pleased when the 2 pair of shoes came for my great grandson.

Date of experience: November 11, 2024
Pennsylvania
1 review
0 helpful votes
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Horrible
November 21, 2024

I ordered seven pairs of shoes for my grand kids and I was sent 4 pairs of joggers for a pre teen boy, No shoes at all. Customer service said they would not rectify my order until I spend my gas and money to return the items they wrongfully sent. I will never order or recommend any one to order from Fab kids ever again.

Date of experience: November 11, 2024
California
1 review
0 helpful votes
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So good!
November 21, 2024

Quick, easy, great price! Was able to get just whatever needed!

Date of experience: November 11, 2024
Missouri
1 review
0 helpful votes
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Totally fits
November 21, 2024

Quality is very satisfying. It is very comfortable

Date of experience: November 11, 2024
South Carolina
1 review
0 helpful votes
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After I purchased item
November 21, 2024

Items where delivered on time and looked exactly as described. But a week or two later my card was used on the website without my permission. The money was put back on after the back contacted me with suspicious activity on my account. I had to get a new card.

Date of experience: November 11, 2024
California
1 review
0 helpful votes
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Super happy!
November 21, 2024

Everything I ordered was great! Amazing quality and you can't beat the prices! Both my kids loved all the shoes!

Date of experience: November 11, 2024
New Hampshire
1 review
0 helpful votes
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Amazing
November 21, 2024

Great products and great site set up. I purchased some shoes and outfits for my children and they love them.

Date of experience: November 11, 2024
Nebraska
1 review
0 helpful votes
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Retun/exchange hassle free!
November 21, 2024

Very good experience, good quality of products, and excellent return policy, with no hassle, they make it very easy to return/exchange.

Date of experience: November 11, 2024