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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
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Hola, aún no he recibido los artículos de mi compra.
My issue was not resolved. The connection was delaying responses from my agent and communication was not clear.
Never received all my order and or never heard anything from them in regards to either sending me what I ordered, or a refund. Not overly satisfied with there customer service.
I ordered 5 pairs of boots and shoes. I got 4 but not the ones I was really looking forward to getting. I never received my tall brown boots.
I just made a one time purchase and was added to be a new VIP member. And am being charged 49 per month.
I have ordered one time purchases before and was a member before so I am aware how it works
I did NOT choose to subscribe.
And now I see m 49 per month leaving my bank account twice.
It's always easy to shop on FabKids. And I LOVE the sales! I like to get my granddaughter leggings and Tees for her down time. I love soft materials and the clothes usually wear well. Sometimes it's a little hit or miss with sizing but mostly everything works out well.
My shopping experience was uneventful. Very easy to look through options. Found tshirts and shorts on sale and in the right sizes. One tank top I purchased seemed to run a little small but not too much of a problem.
Exactly what I expected, 100% satisfied with my purchase!
I have a package acceptance issue and they were very responsive and helpful through the whole process until my order was received.
I ordered 3 pair of shoes and only received one. They did not send me an email to inform me those shoes were sold out. If I didn't call, they wouldn't have reached out about my purchase. Still currently waiting on my other 2 pairs of shoes.
I purchased some cute clothes for my granddaughter. She loves them!
Everything is legitimate, arrived on time, Very satisfied and ready to order more for thanksgiving 💕🥰🥳
I ordered my children many pairs of shoes for a discounted price. Very satisfied with the quality and fast shipping. We will be shopping again.
Mi paquete no ha llegado aun la fecha de entrega era desde el 31 y no he recibido respuesta aun.
I was very pleased when the 2 pair of shoes came for my great grandson.
I ordered seven pairs of shoes for my grand kids and I was sent 4 pairs of joggers for a pre teen boy, No shoes at all. Customer service said they would not rectify my order until I spend my gas and money to return the items they wrongfully sent. I will never order or recommend any one to order from Fab kids ever again.
Quick, easy, great price! Was able to get just whatever needed!
Quality is very satisfying. It is very comfortable
Items where delivered on time and looked exactly as described. But a week or two later my card was used on the website without my permission. The money was put back on after the back contacted me with suspicious activity on my account. I had to get a new card.
Everything I ordered was great! Amazing quality and you can't beat the prices! Both my kids loved all the shoes!
Very good experience, good quality of products, and excellent return policy, with no hassle, they make it very easy to return/exchange.
Answer: Omg! I didn't realize I signed up for a membership when I made my purchase! Ahhh this is a pain! The lady almost didn't let me cancel!? They also won't give my money back!
Answer: They charged me 39.95 and still charged after I skip a month. There scammers.
Answer: Even after I cancelled I was still charged until I cancelled my credit card scamming company!