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Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo
FabFitFun Reviews Summary
FabFitFun has a rating of 4 stars from 4,289 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box and annual member. FabFitFun ranks 5th among Subscription Shopping sites.
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FabFitFun is worth the money! I have been a member for 2 years and every box I have gotten I have absolutely loved! They have the best products and it is the only place I will get my skincare items. Thanks to FabFitFun, my skincare routine now consists of some of the best brands out there and it doesn't break the bank. They have such great deals and AMAZING customer service reps! The boxes are worth every penny and I believe everyone should become a member!
Thanks for working with me and skipping a box (I'll miss it). Due to COVID19 I'm not working right now and every little helps. I'm looking forward to my Fall box.
Hi Jami! We're glad to hear you have been fully assisted! We can't wait to welcome you back when the time is right for you! Xo
Customer Service is how customer service should be! Delightful not dreadful!
Hi Tina! It is always our intention to provide you the best experience and we are so happy to hear that you're a one satisfied member. Thanks for leaving a review! Xo
Timmy & Amir we both very helpful and got my issue resolved immediately!
Hi Toni! Thank you so much for leaving us this great review! We're so glad a member of our Customer Care team was able to fully assist you and can't wait for you to receive your next box! Xo
Hi Sarah! Thanks for this review! We're so happy to hear our Customer Team was able to answer any questions you had! Xo
Had a problem with the earbuds, and I will be receiving a new pair, responds was immediate and Problem was Solved! Very Happy
Hi Theresa! We always want our members to receive their orders on its pristine condition and we're sorry that this was not the case. We are glad that a member of our Customer Care Team was able to assist you with your concern. Thanks for the review! Xo
Had a missing box from spring. I am sure it was because of the virus. He responded the next day and resent my spring box. This is what I consider amazing customer service!
I spoke with a representative of FFF named Bez. She was informative, kind, and understood my question.
Hi Martha! Thanks for this review! We're so happy to hear our Customer Team was able to answer any questions you had! Xo
I was trying to find the best way to reactive my account. Miele in Customer Service was very helpful and understanding.
We're so happy to welcome you back, Eleanor! We can't wait for you to receive your Summer box! Xo
It's the best gift I give to myself. I get so excited when shipments come in the mail. It's like Christmas Day. The products are wonderful and such a great deal. I get hundreds of dollars worth of amazing products at a fraction of the cost. I have been able to try new stuff I would have never tried in the past. My skin has been better than it's ever been. I am so thankful to have found that Fab Fit Fun!
I absolutely love all the products I am able to try and enjoy!
Hey Susan! It is always our main goal to introduce our members to new and exciting products! We are so excited to hear you are loving your products! Xo
I asked to cancel my annual subscription and have my credit card credited $140.40. Customer service responded the next day and my account was credited the full amount.
I have had to contact customer service a couple of times. I always get fast courteous service. The staff know their jobs well and always seem happy on the phone. Its always a great experience.
Hi Mary! We always want our members to have the best customer service experience and we are happy you're one satisfied member! Thanks for leaving a review! Xo
It is always our intention to provide the best customer service experience in a timely manner and we're glad that you were fully taken care of! Thanks for the review! Xo
All the products are amazing and the customer service is the best I've ever experienced
Helpful. Very polite. Resolved my issue in a timely manner.
Hi Elizabeth, we're happy to hear you have been fully taken care of! Thanks for the 5-star review! Xo
The items in the box are high quality. There hasn't been any thing I couldn't use. I can't wait to get it every season!
We are so thrilled you're loving your Fabiftfun boxes, Sheryl! Thanks for sharing a review! Xo
This is honestly THE best subscription box there is! Best value for money, best product variety, best number of choices, best number of addons, best edit sales, best brands, best customer support! I am qualified to tell you because I subscribe to six beauty boxes and this one is my favorite!
This is just so sweet, Sabrina! Thank you so for being with the Fabfitfun family and we hope to share more seasons together! Xo
They were willing to work with me over a refund issue. I appreciated there flexibility and timeliness.
Hi Halea, we're so glad that your billing concern has been fully taken care of! Thanks for taking the time to leave a review! Xo
It took less than 24 hours For response and was taken very seriously
Hi Rozanna! Thank you for leaving us a review! We are so happy to hear you were fully taken care of! Xo
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Madi! Thank you for this sweet review! We love hearing feedback from our members and glad to hear you had a great experience with us! Xo