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EyeInformReviews 43

3.9

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EyeInform Reviews Summary

EyeInform has a rating of 3.9 stars from 43 reviews, indicating that most customers are generally satisfied with their purchases. EyeInform ranks 25th among Eyeglasses sites.

service
10
value
11
shipping
12
returns
2
quality
10

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Canada
3 reviews
0 helpful votes
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Happy with my purchase
September 8, 2019

Return customer here. I bought a pair of Hugo Boss sunglasses on eyeinform and happy with smooth delivery and product. A friend recommended this website a few years ago because they sell authentic glasses at a very good price. I would have paid a hundred dollars more at the local store. It was worth a wait for the mail but certainly convenient that I could buy from my phone. Will be buying again.

Date of experience: September 6, 2019
Canada
2 reviews
1 helpful vote
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Just the best
July 22, 2019

The website is amazing and so are the people working for eyeinform. I had to return my sunglasses for some odd reason and it was a painless experience. My sunglasses arrived in brand new packet and I loved them!
If someone is looking for a true Canadian experience in buying, I would recommend eyeinform.

Date of experience: July 22, 2019
California
1 review
0 helpful votes
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I found the frames I wanted on several websites and researched each one to make sure they were dependable companies. After all, frames are an expensive item. Eyeinform was the only company with a good reputation. In addition, they had the lowest price and also a return option. I was 100% happy with their service and with the product.

Date of experience: June 27, 2019
Canada
1 review
0 helpful votes
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I received a brand new authentic Prada optical frames with great price and condition: much cheaper than the price sold in New York. Great Service and quick answer to all my concerns!

Date of experience: June 27, 2019
Washington
1 review
0 helpful votes
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From start to finish it was painless. I got exactly what I ordered delivered to my door and for a reasonable price.

Date of experience: June 27, 2019
Canada
1 review
0 helpful votes
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I have ordered 2 frames and one pair of sunglasses over the last few years and have been very satisfied with the promptness of their service and price offering. Expect a few days for order processing to get underway. Will continue to order all my optical hardware from them.

Date of experience: May 13, 2019
New York
1 review
0 helpful votes
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Excellent company!
May 14, 2019

Authentic sunglasses, competitive price, product delivered as estimated. I'm very satisfied with the service and highly recommend this vendor.

Date of experience: May 12, 2019
Spain
1 review
1 helpful vote
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Highly recomended
May 13, 2019

The service was excellent especially Maria's help, She was very communicative with me at all times resolving all my doubts. I would buy 1000 times more in eyeInform. I live in Spain and the order arrived very fast from Canada for my surprise, in short I am very happy so thank so much.

Date of experience: May 11, 2019
GB
1 review
0 helpful votes
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As I am a UK resident, I was a little unsure about ordering some new glasses frames online from a Canadian store. However the service was excellent and the price very competitive and I didn't have to wait long for the glasses to arrive. Very pleased with my order and I would use your company again. Highly recommended, thank you.

Date of experience: October 18, 2018
Canada
1 review
2 helpful votes
Follow Carlee F.
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Pleased with the quality of frames, disappointed by the very limited return policy. Worked out less than 48 hours to decide on the purchase. Website only has one photo per product, so it is very difficult to see details or actual colors without ordering.

Date of experience: October 18, 2018
Australia
1 review
0 helpful votes
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I love my sunglasses. Eyeinform was the cheapest and the service was excellent. Email questions were promptly and very satisfactorily answered. I would have no hesitation in ordering from Eyeinform in the future.

Date of experience: October 17, 2018
Canada
1 review
0 helpful votes
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I only purchased frames and had my Rx lenses done locally. Nothing outstanding about the service nor product. Price was great for genuine product. Average shipping time. $15 shipping cost each way - I would recommend trying your frames on in store if possible before risking a purchase. Otherwise, I'd use the service again.

Date of experience: July 7, 2018
Canada
1 review
0 helpful votes
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Love my glasses!
December 12, 2017

Great price and fast delivery!
Love my new Fysh glasses. I will definitely order from EyeInform again

Date of experience: December 11, 2017
Canada
1 review
0 helpful votes
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Good price, great customer service, delivered item on time, correct item. Thank you for the great service.

Date of experience: September 25, 2017
Canada
1 review
0 helpful votes
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The eyeglasses I purchased were just as they were displayed online. They were more affordable than competitors and they came quickly as well. Overall, I'm very happy with my order!

Date of experience: July 11, 2017
Canada
1 review
0 helpful votes
Follow Luc R.
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I will not hesitate to purchase from EyeInform or recommend to family and friends.
I tried OGA ******* frame in an optical store, and liked them.
Then I saw the price@ EyeInform and ordered the frame, I was kept informed of the purchasing process, received confirmation of shipping with tracking # and one week later I received them. They were well packed and in manufacturer original hard case with everything that manufacturer ships.
I will be ordering a second pair next week.

Date of experience: December 2, 2016
Canada
1 review
1 helpful vote
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... but my experience was nothing short of fantastic!

I was priced out at a local optician for a frame that fit my face well. With good lenses and coatings, the total cost was around $700.

I ordered the same frame from EyeInform and received comparable lenses by Essilor (vs. Nikon at the local optician), and my total bill including shipping was $320.

Understandably upon this purchase I was nervous and thought perhaps this was too good to be true, but the glasses arrived on time and were genuine.

I'm very pleased with the experience.

Date of experience: November 1, 2016
Canada
1 review
1 helpful vote
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I was sceptical using eyeinform because I hadn't heard much about it, but my experience was great. I was looking for specific frames and eye-inform had them in the color I wanted. Fast response to questions, delivery on schedule, geniune brand name frames, and a great price. I will use eyeinform again.
(I live in Canada)

Date of experience: October 30, 2016
Texas
1 review
0 helpful votes
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Was looking for replacements for my current frames, but Etnia had discontinued the color combination. EyeInform had just what I was looking for at a great price. Shipping was quick to the US and the responses to my inquiries were extremely fast. Great vendor,

Date of experience: August 29, 2016
Texas
1 review
0 helpful votes
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I had to replace my Lightec glasses originally bought in Seattle, WA as my Westie puppies investigated them as a new toy when they fill on the floor. I found a new Lightec frame style I liked but the optical store in Seattle said they were no longer stocked in the design which appealed to me. Living outside of Austin, TX presently I also checked locally and got the same story of being NOT AVAILABLE. This is when I went online and found EyeInform and they said they had them in stock and could ship immediately. The price was good and received my glass frames within about a weeks time. I would order through them again.

Date of experience: May 17, 2016