Eyeglasses.com

I was able to get through to a representative each time I called. They answered my questions and went above and beyond in helping me understand the process.

Overall order was great. The only thing I would improve is the search capabilities for frames. It would have been much better if I could sort by color!

Easy to use website. Just one thing I'd change. Allow users to re-order easily from past orders. I just wanted the exact same glasses I got last time.

The prices were reasonable and everything happened pretty quickly.

Wasn't actually happy with the frames, not their fault though, so we'll see how the exchange goes

When I saw I would have to learn about my glasses, I said on no, and put it off. However, the guidance associated with the selection form was excellent, so I had no problems at all!

Very easy to place my order. But coupon code for $10 did not work.
Delivery took a very long time. No email updates to let me know the status of the order.

I am very satisfied with the purchase. My son loved the frame, and it even came with a gift. I recommend Eyeglasses.com to everybody wanting high quality frames at a fair price.

Saw these frames in my usual optical outlet, but when I tried to get them for my new prescription, they were no longer in stock. Located them here and am anxious to see them on.

I'm very happy to have saved over $125.00 on my son's glasses order in comparison to my own eye doctors office. When you have a family of give in glasses and contacts, every penny counts!

I have been buying these frames from you for several years. I have been quite satisfied with your service and the range of frames you carry. Please keep it up. Be safe.
Regards,
Gurdon Miller

Your customer service people have never heard of the "Send to Dressing Room" option that is on the page with the virtual try on picture.
Pretty confusing!.

Looked for and found the style of glasses I wanted. Very good variety and selection.

Glad that the frame is carried, not sure if it's in stock and will be able to ship next business day because I don't know where on the website to find out if the glasses are in stock.

I did an online chat once, but the agent gave a link and clicking it took me out of the chat. I don't see how to chat again. When the glasses arrived, I was very pleased with them.

The frame did not fit me at all. I have shipped it back to your return office at Connecticut. I need a full refund because the frame is still in tact.

I had a wonderful experience, despite some delays in receiving my purchase and problems with billing. I now have my glasses and they are wonderful! The price was amazing as well.

Glasses were expensive but I expected that. CS is great and although it took a few weeks to deliver, again, expected due to high quality and types of lenses I bought.

TERRIBLE CUSTOMER SERVICE. No reply to e-mails whatsoever. No reply to my request to cancel the order that is now on back order. No information whatsoever. Unbelievable that they can get away with treating customers in such a way.

This was easy and nice. Thank you.
I was a little disappointed that when my frames were backordered I wasn't notified in a timely fashion and I wasn't given an option to change my order at that time. The backorder did resolve itself quickly and I LOVE LOVE LOVE my sunglasses. Over all this was a positive experience, and I will be using this service again.

The version I ordered, with cable temples, was unavailable, but my rep agreed to ship me the conventional version and follow up by sending the cable temples when they come in at no charge.