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Eyeglasses.com

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Ralph B.
10 reviews
0 helpful votes
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Be sure to sample somewhere the frame and lens shape/size you want in your new glasses, then order, they will be made exactly to your order with high quality materials and workmanship, no surprises!

Date of experience: August 8, 2018
Abby J.
2 reviews
0 helpful votes
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I paid for new eyeglasses frames they came to me in poorly created you could see the color was already faded out or they didn't use enough coloring when making my eyeglass frame you could also see the screws that hold the ear part of the lens to the frame so they are a eye sore they also were almost to big for my face two times too big for my face to be factual! IF that wasn't good enough with all this bad weather snow & ice I half price was willing to pay full for sunglasses lens that were sent back without A refund of money back to me at Burlington Iowa Shopko they also said the year before when ordering Eyeglass Frames they would have at least some of the little right size frame for my face that were square frame lens they had NONE was lied to be them! Even the Doctor was Bullied by his staff that he Transfer to a different Shopko store! God Bless all Abby Lynn

Date of experience: March 16, 2018
Robert C.
30 reviews
0 helpful votes
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Good
February 27, 2015

Good. I made an error in entering my prescription and James e-mailed me to verify the accuracy. I picked up the error right away, but he showed that he was thinking and not just processing an order.

Date of experience: February 27, 2015
JAYNE M.
1 review
0 helpful votes
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The coupon codes given did not work and I messaged them and asked how long before I got them and it ended up being twice as long was very difficult to get customer service and no replies to my emails

Date of experience: June 4, 2020
Don P.
1 review
0 helpful votes
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The lenses is amazing!
October 5, 2018

The lenses is amazing! It is way better than my non brand name lenses. However, I found a better price for the same pair of glasses. About 150 dollars less.

Date of experience: October 5, 2018
Wayne R.
3 reviews
0 helpful votes
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Great selection, love the virtual try on
March 15, 2017

Great selection, love the virtual try on. I feel that I got a better-looking pair of glasses than I could have at an optical store due to the wide selection!

Date of experience: March 15, 2017
CFmith M.
1 review
0 helpful votes
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I am happy overall
June 14, 2017

I am happy overall.
This pair of glasses was an identical replacement of glasses previously purchased and the price was 24% higher (!) which hurt a little.

Date of experience: June 14, 2017
Joan Q.
18 reviews
0 helpful votes
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The purchase process was easy and fast; however one of the nose pieces was broken at arrival. No big deal I have replacements. Other than that the experience was excellent.

Date of experience: September 9, 2018
KENT M.
1 review
0 helpful votes
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Extremely simple shopping with abundant information
February 26, 2018

Extremely simple shopping with abundant information. I received exactly what I ordered and the quality is very good. I am most satisfied with my experience and will definitely order again.

Date of experience: February 26, 2018
Elizabeth F.
1 review
0 helpful votes
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Thanks for having the frames I could not find anywhere else. I have had these in the past and was delighted to find them again. Great service and delivery time!

Date of experience: July 26, 2017
Richard M.
1 review
0 helpful votes
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These glasses are a little stronger than my last prescription. They made me nausious the first day and things are blurry. Maybe I should have gone with the comfort varilux?

Date of experience: January 1, 2020
Johnny R.
1 review
0 helpful votes
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I had to enter my information 3 times
January 6, 2018

I had to enter my information 3 times. Then a copy of my RX was needed.
However, having recieved the eyelasses, I'm completely satisfied. They are exactly what I wanted.

Date of experience: January 6, 2018
James T.
1 review
0 helpful votes
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Product very good, but no communications with me on shipping. I thought order was denied. Tried to call you, but was on hold way too long. Customer service non-existant.

Date of experience: December 11, 2019
Brandy S.
1 review
0 helpful votes
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Only site that I was able to find these frames on! Super cute and good price! Even cuter in person and they look amazing! Thoroughly impressed and super happy!

Date of experience: January 9, 2017
Daniel R.
2 reviews
0 helpful votes
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Was supposed to receive product in three days
February 14, 2020

Was supposed to receive product in three days. Took two weeks. I had to call multiple times to get status of order. Never got a reply when I left messages requesting order status.

Date of experience: February 14, 2020
John O.
1 review
0 helpful votes
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I always have trouble with slipping glasses and you carry frames with the kind of nose pads I need. Not many places do,''
Thanks
They are here and are perfect - fit and all!

Date of experience: March 16, 2017
LeAnne B.
1 review
0 helpful votes
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Everything went fine with the ZIMCO HARVE BERNARD EYEGLASSES' (FRAMES ONLY) ORDER #X-7926, which I ordered on 8-11-2017. I received them on. They are beautiful. Thank you!

BUT, PLEASE ALSO NOTE THAT: YOUR VERA WANG KATELL EYEGLASSES' (FRAMES ONLY) ORDER #X-9426 WAS CANCELLED BY YOUR COMPANY, SINCE THEY WERE OUT OF STOCK - PER YOUR E-MAIL - TO ME.

LeAnne B. Schultz

Date of experience: September 1, 2017
Lynn B.
2 reviews
0 helpful votes
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I returned the frames because they did not fit. I was not happy having to pay for return shipping. Most likely will not order from again for this reason.

Date of experience: April 5, 2019
cc V.
1 review
0 helpful votes
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Very slow shipping
December 14, 2018

Very slow shipping. Poor communication with customer service. I found much better luck with eyebuydirect.com on price, communication, and speed of delivery. I will not be a returning customer.

Date of experience: December 14, 2018
gwen T.
1 review
0 helpful votes
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Used some frames I already had and loved
May 30, 2018

Used some frames I already had and loved. Arrived with my new lens and perfectly adjusted frames. My old lens were enclosed in package. Very satisfied. Will use again!

Date of experience: May 30, 2018

Overview

Eyeglasses.com has a rating of 4.2 stars from 2,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention and quick delivery. Eyeglasses.com ranks 156th among Eyeglasses sites.

service
42
value
39
shipping
40
returns
17
quality
34
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13,098 reviews