business logo of Eyeglasses.com

Eyeglasses.com

How would you rate Eyeglasses.com?
grey star
grey star
grey star
grey star
grey star
laurent b.
1 review
0 helpful votes
Follow laurent b.
Unfollow laurent b.
Send Message
Share Review
Report Review

The good
October 20, 2017

The good
Everything went fast and price was attractive
Vision seems accurate

The bad
I can see a lot of reflection on the lenses, lights or images and this whether I am indoor or outdoor which make it a little annoying, I never had that issue before

Date of experience: October 20, 2017
Robert E.
1 review
0 helpful votes
Follow Robert E.
Unfollow Robert E.
Send Message
Share Review
Report Review

I have ordered several frames and lenses here, mainly classic Anglo American AA-406 frames in various colors with progressive lenses. Everything has always been perfect.

Date of experience: July 22, 2015
hawaiieyes J.
1 review
0 helpful votes
Follow hawaiieyes J.
Unfollow hawaiieyes J.
Send Message
Share Review
Report Review

Good selection of frames, selecting all the options and specs was a breeze, and shipping was much quicker than I thought (especially being in Hawaii)!

Date of experience: October 6, 2016
Douglas A.
20 reviews
0 helpful votes
Follow Douglas A.
Unfollow Douglas A.
Send Message
Share Review
Report Review

Paid the extra shipping charge for 1 day shipping. Order on April 18th and received on April 27th. Thats not 2 to 3 days to process and 1 day for shipping. Called to complain and said would be credited for the shipping. Here it is May 9th and still have not been credited.

Date of experience: May 9, 2017
David V.
1 review
0 helpful votes
Follow David V.
Unfollow David V.
Send Message
Share Review
Report Review

The glasses are awesome and I'm grateful for that. Hower, one of the glasses had to be re-ordered since it was out of stock, which in turn increased the processing time to about 6 days (order date 3th December).
Then the shipment was supposedly sent on the 9th of December and I received it on the 23rd of December. Based on the tracking details the package spent 10 days traveling through the US before it finally arrived in Germany. I don't know, but this seems quite long given the 5 days shipping estimate.
Anyhow, I received my glasses and I love them...

Date of experience: January 3, 2017
Stephanie S.
1 review
0 helpful votes
Follow Stephanie S.
Unfollow Stephanie S.
Send Message
Share Review
Report Review

So far everything has been great!
August 27, 2015

So far everything has been great! Rose with the online chatting was a big help and answered all my questions and concerns. Hopefully the frames and delivery time will be as great of an experience.

Date of experience: August 27, 2015
Nancy L.
1 review
0 helpful votes
Follow Nancy L.
Unfollow Nancy L.
Send Message
Share Review
Report Review

Very confusing but called and got the help they were very kind. The glasses do not work well lines makes where I cannot use them to drive( cannot see speed or anything, not really happy.

Date of experience: May 20, 2020
George O.
1 review
0 helpful votes
Follow George O.
Unfollow George O.
Send Message
Share Review
Report Review

Its a confusing purchase but after all the research you laid it out the best. We'll see how it goes from here
Took longer than expected to receive them. Needed optician to adjust the glasses.

Date of experience: February 1, 2018
Dr S.
1 review
0 helpful votes
Follow Dr S.
Unfollow Dr S.
Send Message
Share Review
Report Review

All was OK but the carrier (DHL Express) Request additional payment as process fee which makes me not happy as I paid for the shipment to door, my experience with other carrier from USA as UPS and Aramex do not ask for any additional payment.
I would like to take this appreciated consideration best regards

Date of experience: June 25, 2019
G A.
1 review
0 helpful votes
Follow G A.
Unfollow G A.
Send Message
Share Review
Report Review

Very much appreciated services of ROSE...
December 9, 2016

Very much appreciated services of ROSE...OVER ALL EXPERIENCE VERY PLEASANT.I HAVE ENJOYED THE EXPERIENCE...DELIGHTED TO HAVE FOUND COMPETENCE, CREDIBILITY, RESPONSIBILITY AND EXCELLENT PRODUCT, SERVICE AND ASSOCIATION...THANK YOU ARCHIE...LIMA, PERU...SOUTH AMERICA...

Date of experience: December 9, 2016
joe v.
1 review
0 helpful votes
Follow joe v.
Unfollow joe v.
Send Message
Share Review
Report Review

My experience with the site was fine
November 11, 2016

My experience with the site was fine. Unfortunately, after receiving the frames I found that they do not
Fit my face very well so I am going to return them.

Date of experience: November 11, 2016
Wyoming
1 review
0 helpful votes
Follow S Jean G.
Unfollow S Jean G.
Send Message
Share Review
Report Review

Great job!
September 9, 2023

Received my glasses, new lenses in my own frames, they are perfect! Thank you, will order again.

Date of experience: September 9, 2023
Gaurav K.
1 review
0 helpful votes
Follow Gaurav K.
Unfollow Gaurav K.
Send Message
Share Review
Report Review

Glasses are very well made, and I really liked the customer service and quick and clear response I got each time around I contacted them.

So far has no complaints, will definitely order again.

Date of experience: July 26, 2018
Jerry F.
1 review
0 helpful votes
Follow Jerry F.
Unfollow Jerry F.
Send Message
Share Review
Report Review

Fast and easy just hope the glasses workout good I love the frames and lens but I returned frame for a slightly larger size frame of same style thank you all very much. Jerry

Date of experience: February 24, 2017
NancyO X.
1 review
0 helpful votes
Follow NancyO X.
Unfollow NancyO X.
Send Message
Share Review
Report Review

Purchasing my eyeglasses through eyeglasses.com was so much less expensive than from my eye doctor. Choosing the correct lenses was a bit confusing, though.

Date of experience: February 6, 2018
Larry A.
14 reviews
0 helpful votes
Follow Larry A.
Unfollow Larry A.
Send Message
Share Review
Report Review

My wife's replacement lenses are fine
June 25, 2019

My wife's replacement lenses are fine. We had to do a little frame adjusting, which is normal, to make the trifocals line up just right. Good experience for less cost than the retail establishments.

Date of experience: June 25, 2019
Rob E.
18 reviews
0 helpful votes
Follow Rob E.
Unfollow Rob E.
Send Message
Share Review
Report Review

Entering my street address was amazingly painful
January 7, 2016

Entering my street address was amazingly painful. The City, State, and Zip fields were hard to navigate, nonintuitive.

Other than that, I'm very satisfied with the frames.

Date of experience: January 7, 2016
Rodney S.
4 reviews
0 helpful votes
Follow Rodney S.
Unfollow Rodney S.
Send Message
Share Review
Report Review

You carry a frame that wasn't listed on Amazon!
October 22, 2019

You carry a frame that wasn't listed on Amazon! However, I never received the email saying my order had shipped. I even emailed a question asking when it would ship. Otherwise, perfect.

Date of experience: October 22, 2019
Kim M.
1 review
0 helpful votes
Follow Kim M.
Unfollow Kim M.
Send Message
Share Review
Report Review

Really quick to find what I needed (which I was told by another supplier that the frames weren't available any more). Price was much below other sources. Easy ordering process. Highly Recommended.

Date of experience: January 1, 2018
Jerry G.
1 review
0 helpful votes
Follow Jerry G.
Unfollow Jerry G.
Send Message
Share Review
Report Review

Easy to use website, good frame selection, and competitive pricing. Also good lens selection, often can't find trivex.
Don't send frames with rubbed off letters. Seems like glasses were used before.

Date of experience: March 3, 2016

Overview

Eyeglasses.com has a rating of 4.2 stars from 2,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention and quick delivery. Eyeglasses.com ranks 156th among Eyeglasses sites.

service
42
value
39
shipping
40
returns
17
quality
34
This company does not typically respond to reviews

Instant Feedback

13,098 reviews