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Eyeglasses.com

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Mareesa N.
1 review
0 helpful votes
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I love that I'm supporting a business in Pittsfield MA! I really appreciate the quality of your lenses and know they're worth the price. Very good service.

Date of experience: June 20, 2018
Julie S.
1 review
0 helpful votes
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My only complaint is upon ordering it took days before I was notified the frame was on back order. I had to go purchase a pair of glasses locally so I could see.

Date of experience: November 23, 2015
Jeanine X.
2 reviews
0 helpful votes
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Nice selection and great prices
November 19, 2014

Nice selection and great prices. I have no complaints with my shopping experience or delivery. Shortly after receiving my eyeglasses, I placed a second order for sunglasses.

Date of experience: November 19, 2014
Norman S.
1 review
0 helpful votes
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Easy to use website
March 3, 2017

Easy to use website. Great selection of frames. Free shipping to Canada is a bonus! I am completely satisfied with the purchase of my John Lennon eyewear.

Date of experience: March 3, 2017
John E.
25 reviews
0 helpful votes
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Never had so much fun trying on frames
December 12, 2016

Never had so much fun trying on frames. Great selection too.
Very please with quality of frames, care taken with packaging, and fast delivery.
Spouse will also be ordering frames from same website.

Date of experience: December 12, 2016
Ms I.
1 review
0 helpful votes
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I like your return policy that charges no restocking fee on returning 3 frames for a full refund. I chose one of the four pair I ordered and have returned the others.

Date of experience: December 7, 2017
Julie D.
1 review
0 helpful votes
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Thank for the 15% discount
February 15, 2016

Thank for the 15% discount. I'm in Florida and respect how much your company appreciates the well being of their employees to close their stores in north east. Hope all stay safe.

Date of experience: February 15, 2016
Clinton B.
1 review
0 helpful votes
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There is no explanation of how I will mail in my frames. I made the purchase on a leap of faith that it will be explained to me. Very poor user experience.

Date of experience: September 9, 2018
C H.
1 review
0 helpful votes
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Though considerably more expensive than several online providers, I think the quality of my glasses is superior to others I have gotten from the cheaper sites.

Date of experience: May 23, 2017
Joseph C.
19 reviews
0 helpful votes
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Thank you for your help on the phone earlier
August 1, 2017

Thank you for your help on the phone earlier. Also, please confirm that the original tinted lenses will be included with the glasses when they arrive.

Date of experience: August 1, 2017
Larry B.
1 review
0 helpful votes
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The glasses were not to the right prescription and had been made for distance vision rather than reading, necessitating that I return them for a correction.

Date of experience: February 8, 2017
Sheila B.
1 review
0 helpful votes
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Great!
March 3, 2018

Great! The mirror of gold is on the glasses and they look fabulous. Thank you so much for this stylish eyewear and awesome shopping experience online.

Date of experience: March 3, 2018
Eric V.
1 review
0 helpful votes
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Your virtual try on images do not always work
September 29, 2017

Your virtual try on images do not always work. Some of them are way too large and show up to the extreme right of the face and upside down. I tried two browser, Safari and Firefox.

Date of experience: September 29, 2017
Kari P.
3 reviews
0 helpful votes
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Lots of frames to choose from
November 12, 2018

Lots of frames to choose from. Quick and easy ordering process. I absolutely love my glasses! I've never gotten them through the mail before, I always went to my eye doctor and paid more. Very happy!

Date of experience: November 12, 2018
michael a.
1 review
0 helpful votes
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I contacted rose when I called, she was super helpful in making sure my lens tint was the right color. The glasses turned out perfect. I'll be contacting this online shop again for my other frames.

Date of experience: November 16, 2016
Harold S.
1 review
0 helpful votes
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Service like the olden days, very refreshing
January 3, 2015

Service like the olden days, very refreshing. Just when I had decided there was no company left who really knew how to conduct business. Glad I found them.

Have not put lenses in yet, not sure if I want to make sunglasses or clear. The frame is a little shiny for my regular taste, was hoping that being brushed would make them more subdued, but I love the feel and fit.

I have a broken pair of Modo 123s that you replaced for me and I will be shopping them back to you this week, now that the Holidays are over. THANK YOU FOR YOUR GREAT SERVICE.

Date of experience: January 3, 2015
Lorraine H.
1 review
0 helpful votes
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Had difficulty finding this frame in this size for over two years. I purchased a frame similar to your Dolomiti OC4/s, John Lennon (Cambridge), approximately 8 years ago - they have since discontinued this size.

Date of experience: July 6, 2018
Hewen C.
1 review
0 helpful votes
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Good,there are so many frames could be choose,but if i can choose frame with temple length it will be better.And I want give seven stars for they can ship to china.

Date of experience: November 22, 2015
Andrew R.
1 review
0 helpful votes
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Shipping was confusing
July 30, 2018

Shipping was confusing. It offered $12 next day then changed to $47 for USPS 4-8 days. Re-did order from scratch in different browser, got free but no next day option offered.

Date of experience: July 30, 2018
Sheri B.
1 review
0 helpful votes
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Took almost three weeks to get my glasses, had to keep contacting customer, would be nice to have an email indicating there were issues with getting the frames from the vendor.

Date of experience: August 26, 2015

Overview

Eyeglasses.com has a rating of 4.2 stars from 2,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention and quick delivery. Eyeglasses.com ranks 156th among Eyeglasses sites.

service
42
value
39
shipping
40
returns
17
quality
34
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13,098 reviews