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Eyeglasses.com

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Richard a.
2 reviews
0 helpful votes
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Slow shipping, sent correct model frames but in wrong color. Used " customer support" link to inform of error - no follow up on their part. Do not plan to purchase from seller in future.

Date of experience: July 18, 2016
Jennifer m.
1 review
0 helpful votes
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I love my new glasses and had a great experience with the customer service department in answering general concerns and delivery was prompt. Highly recommend!

Date of experience: July 29, 2015
Kendall S.
1 review
0 helpful votes
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Easy after two years of online searching
April 26, 2018

Easy after two years of online searching. I found your site with the frames new not vintage several colors in each style! Wow, I was so pleased and satisfied. Thanks guys!

Date of experience: April 26, 2018
Harold G.
1 review
0 helpful votes
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Best price for hard to find frames
October 28, 2015

Best price for hard to find frames. Easy ordering, too. Very slow delivery, even with the "overnight" option and non-existent customer response to inquiries.

Date of experience: October 28, 2015
Carl C.
1 review
0 helpful votes
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Selection is very good and so are the prices
September 16, 2015

Selection is very good and so are the prices. However--and this is no fault of eyeglasses.com--the frames were not right for me face and I have returned them. But they seem to be a great company.

Date of experience: September 16, 2015
Benjamin A.
15 reviews
0 helpful votes
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First time customer...
September 10, 2019

First time customer...easy so far. Received glasses as promised. Look great. Was surprised that dirt on eye pads had not been removed-fresh new lenses on a dirty lens.

Date of experience: September 10, 2019
ZMO V.
1 review
0 helpful votes
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I always have a great experience with eyeglasses.com, customer is great don't hesitate to chat with them as they can get things not listed on the website, like cable temples and silicon nose pads.

Date of experience: January 3, 2019
Phil V.
7 reviews
0 helpful votes
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Product completed and delivered as promised
September 2, 2018

Product completed and delivered as promised. Glasses working fine. I like cable frame glasses so I'd order from them again because they seem to have the best selection.

Date of experience: September 2, 2018
B R.
1 review
0 helpful votes
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Had a bit of difficulty placing order online but found it was my error. I'm looking forward to receiving frames. Hopefully they will be the same ones I need for the lenses I already have. Thanks!

Date of experience: September 25, 2016
Carol H.
2 reviews
0 helpful votes
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When the produce I originally ordered (which was back-ordered for many months and then discontinued), customer service recommended an almost identical product which worked out just as well.

Date of experience: March 25, 2016
Jessica Y.
2 reviews
0 helpful votes
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I order it for my husband since he loves small round eyeglasses frame. Thank god find your website :) The price is reasonable and you can find a lot of choose.

Date of experience: February 6, 2016
Cherie Y.
1 review
0 helpful votes
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The glasses were smaller than expected in lens area based on the online image which was slightly fish-eyed. Otherwise, they are exactly what we wanted and the prescription is spot-on. Thank you.

Date of experience: May 23, 2020
Clinton P.
1 review
0 helpful votes
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Good information, excellent help via chat
February 7, 2017

Good information, excellent help via chat. I guess glasses and coatings are just expensive, but it was more than I had expected. Still, got a nice pair for a fairly reasonable price.

Date of experience: February 7, 2017
Neal M.
1 review
0 helpful votes
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Been wearing these frames since 1968 and the frame finish gets cheaper looking each time,the temples and nose bridge used to have a design on them -is their a deluxe version available?

Date of experience: July 28, 2016
Jay M.
1 review
0 helpful votes
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Great prices and very quick process
September 22, 2017

Great prices and very quick process. Unbelievable price and high quality. Everything was delivered as expected, which is becoming more rare these days.

Date of experience: September 22, 2017
Reagan H.
1 review
0 helpful votes
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It was easy and your sale assistance was helpful
October 11, 2016

It was easy and your sale assistance was helpful. They were very helpful but there a little bit to round I sent them back want something Havana style oval look need help.

Date of experience: October 11, 2016
Al D.
1 review
0 helpful votes
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I was initially apprehensive about buying eye-wear sight-unseen. But your site was both intuitive and informative, allowing me to address my own questions.

Date of experience: August 9, 2018
Sammi T.
1 review
0 helpful votes
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Only place that carries a great range of glasses over what the box stores carry. I tried every shop in my city to find this style that I found here easily.

Date of experience: July 31, 2018
Katherine C.
1 review
0 helpful votes
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Hopefully it will continue as smoothly as the ordering. First time ordering eyeglasses online. They were perfect in every way. I have even ordered a second pair that should arrive today!

Date of experience: April 14, 2016
Keith G.
17 reviews
0 helpful votes
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So far 4strs paid 4next day delivery site said standard delivery was 14th I'll follow up when they arrive.
Glasses arrived on Saturday. The young lady in customer service was great (yes a human being answered phone!)She checked on my order status and helped me arrange Sat delivery so I wouldn't have to wait till Monday to receive. Glasses are great and came with documentation to register and prove they are Crizal with anti glare etc. my prescription etc is spot on; I'll be using Glasses.com again if your nervous about purchasing glasses on line this place deserves every 5 star rating they receive!

Date of experience: August 2, 2020

Overview

Eyeglasses.com has a rating of 4.2 stars from 2,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention and quick delivery. Eyeglasses.com ranks 156th among Eyeglasses sites.

service
42
value
39
shipping
40
returns
17
quality
34
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13,098 reviews