Slow shipping, sent correct model frames but in wrong color. Used " customer support" link to inform of error - no follow up on their part. Do not plan to purchase from seller in future.
I love my new glasses and had a great experience with the customer service department in answering general concerns and delivery was prompt. Highly recommend!
Easy after two years of online searching. I found your site with the frames new not vintage several colors in each style! Wow, I was so pleased and satisfied. Thanks guys!
Best price for hard to find frames. Easy ordering, too. Very slow delivery, even with the "overnight" option and non-existent customer response to inquiries.
Selection is very good and so are the prices. However--and this is no fault of eyeglasses.com--the frames were not right for me face and I have returned them. But they seem to be a great company.
First time customer...easy so far. Received glasses as promised. Look great. Was surprised that dirt on eye pads had not been removed-fresh new lenses on a dirty lens.
I always have a great experience with eyeglasses.com, customer is great don't hesitate to chat with them as they can get things not listed on the website, like cable temples and silicon nose pads.
Product completed and delivered as promised. Glasses working fine. I like cable frame glasses so I'd order from them again because they seem to have the best selection.
Had a bit of difficulty placing order online but found it was my error. I'm looking forward to receiving frames. Hopefully they will be the same ones I need for the lenses I already have. Thanks!
When the produce I originally ordered (which was back-ordered for many months and then discontinued), customer service recommended an almost identical product which worked out just as well.
I order it for my husband since he loves small round eyeglasses frame. Thank god find your website :) The price is reasonable and you can find a lot of choose.
The glasses were smaller than expected in lens area based on the online image which was slightly fish-eyed. Otherwise, they are exactly what we wanted and the prescription is spot-on. Thank you.
Good information, excellent help via chat. I guess glasses and coatings are just expensive, but it was more than I had expected. Still, got a nice pair for a fairly reasonable price.
Been wearing these frames since 1968 and the frame finish gets cheaper looking each time,the temples and nose bridge used to have a design on them -is their a deluxe version available?
Great prices and very quick process. Unbelievable price and high quality. Everything was delivered as expected, which is becoming more rare these days.
It was easy and your sale assistance was helpful. They were very helpful but there a little bit to round I sent them back want something Havana style oval look need help.
I was initially apprehensive about buying eye-wear sight-unseen. But your site was both intuitive and informative, allowing me to address my own questions.
Only place that carries a great range of glasses over what the box stores carry. I tried every shop in my city to find this style that I found here easily.
Hopefully it will continue as smoothly as the ordering. First time ordering eyeglasses online. They were perfect in every way. I have even ordered a second pair that should arrive today!
So far 4strs paid 4next day delivery site said standard delivery was 14th I'll follow up when they arrive.
Glasses arrived on Saturday. The young lady in customer service was great (yes a human being answered phone!)She checked on my order status and helped me arrange Sat delivery so I wouldn't have to wait till Monday to receive. Glasses are great and came with documentation to register and prove they are Crizal with anti glare etc. my prescription etc is spot on; I'll be using Glasses.com again if your nervous about purchasing glasses on line this place deserves every 5 star rating they receive!
Answer: If you have a significant correction like me their quality is poor! Go somewhere you can trust will have quality control and customer service to help if your lenses don't actually correct your vision.
Answer: They are legit; I've used them several times over the past decade.
Answer: Less than 2 weeks in my experience, which involved sending in my existing Ray Ban frame to have the new prescription lens installed.
Eyeglasses.com has a rating of 4.2 stars from 2,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention and quick delivery. Eyeglasses.com ranks 156th among Eyeglasses sites.